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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,619 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best investment ive made. Already considering getting the irobot braava mop for the hardwood floors in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST investment so far. I'm still learning how to use it, but it picks up cat hair and litter like nobody's business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Lazy People Like Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for lazy folks like me. This vacuum eliminates the need for me to vacuum weekly. I now only need a full vacuum once a month and that’s more because of my OCD. It’s easy to use, moves around great, and I haven’t had any issues with it getting stuck/lost.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great addition to the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain about the Roomba because I'm fully capable of vacuuming my house. I bought it because it would allow me to do many things as once. Last week, I mowed the lawn and used the Roomba to vacuum, and it's absolutely convenient! We live in a small house with two furry dogs, and it picks up everything.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    House has never looked so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for daily control of dog hair. We run it 3 times a week during the day. Need to pick up the floor, like you would any other vacuum. Occasionally knocks the collection tray out, but for the most part just keeps sucking away. It does take a long time to find the base after it's complete.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Much better than a broom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if you hate pulling out the big vacuum, this is the product for you. This will keep your floors clean between the times you use the big vacuum. The schedule feature is great since the IRobot can operate when noone is home. The IRobot is noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Rosie the Roomba is a great timesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even with three shedding dogs. Only problem is all the little crevices that you have to clean frequently to keep it running and the fight it has with my Poang chair and a couple of rugs. But the amount of time it saves me from vacuuming, especially under furniture, is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews are 5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my daughter. All reviews are great so I’m hoping this is the perfect vacuum for her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother so she doesn’t have to work so much. She loves it. It truly does sweep all over very well. Even under the forniture, if it does fit. Just keep in mind it needs to be clean regularly if used everyday. That includes disassembling some parts, but is nothing too complicated. Great overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift; unfortunately it won’t be a surprise since it was shipped in the roomba box.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you read the description of what this little gadget says it will do; it does exactly that. I was surprised at how much it got up. My only drawbacks are that it sometimes seems to go in circles of the areas that it’s already cleaned, as well as the time it takes to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product makes cleaning much easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an excellent complement to keep my house cleaner, of course its a vacuum so its loud. But you can set it to work when you're not home. This machine keeps my floors cleaner than ever. I don't have to worry about running home to vacuum if I have guests coming over.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great at getting pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to help stay on top of pet hair and we have been pleasantly surprised by how effective and easy it is with a Roomba. Room corners are understandably a challenge but even that is still an improvement. I run the Roomba while doing the rest of my cleaning which makes cleaning a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a very short time but works well. Didn't realize it but it is too tall to go under my kitchen table.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me for my birthday. It works very well but I feel like sometimes it goes over the same area two or three times. I try to have it do small areas at a time instead of one really big area. I am very happy with this cleaner. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Bought as gift for SO brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this as a gift for my SO's brother. So far, from the pictures and the texts that I have received from him, he LOVES it. He doesn't own any pets, but he says that watching the little robot clean his apartment is all the entertainment he needs. He loves being able to control the product from the app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. saves lot of time and energy. sometimes have to run twice as may not cover some spot but no regret.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my girlfriend to help her manage stray cat litter pebbles but so far I am dissapointed with the job it does as the brushes flings the pebbles all over the room. Apart from that all other small particles are picked up as expected. Pricey product for what you get.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Daughter likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter with both cat and dog. She really likes it. Her house has tile, hardwood, rugs and carpet and it does a good job on all of them. It does take a long time to find home when told to go there with phone app.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    A bit disappointing but still a good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and thought it was going to be an easy out-of-the-box fix for our vacuuming. Unfortunately, the first day we used it the Roomba got stuck on our jute rug. Now, unless we want to roll up every rug downstairs we can't use our Roomba. Additionally, I thought this was a smart device and after a few times running through a room it would have a pattern of movement. This was not the case. When you start the Roomba it goes in no discernable route and goes over the same areas multiple times. I bought our device during the holidays so we got a good deal on it. If the Roomba was not on sale at a significant discount, I would definitely avoid wasting your money.

    No, I would not recommend this to a friend