Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $174.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,619 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum cleaner for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and efficient for all floor types, Excellent cleaning of floors. I don't know why it took me so long to purchase it. I guess because I didn't believe it would do a good job of cleaning my floors. It does a really great job and is quiet and quick. I definitely will tell my friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    A bit disappointing but still a good device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and thought it was going to be an easy out-of-the-box fix for our vacuuming. Unfortunately, the first day we used it the Roomba got stuck on our jute rug. Now, unless we want to roll up every rug downstairs we can't use our Roomba. Additionally, I thought this was a smart device and after a few times running through a room it would have a pattern of movement. This was not the case. When you start the Roomba it goes in no discernable route and goes over the same areas multiple times. I bought our device during the holidays so we got a good deal on it. If the Roomba was not on sale at a significant discount, I would definitely avoid wasting your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been really great so far! An added benefit that wasn't mentioned anywhere is how easy this will go under couches, shelves, TV stands. With a regular vacuum you would have to move these things. The virtual wall works really well. Keeps mine from going down the stairs. App was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a good job. Still feel I will need to vacuum.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the suction and quality for price. Wish it would go back and forth VS being so erratic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home. I use it once a week, feel my home is much cleaner. Recommend it especially with pet owner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba. We have tile with 1/8” grout lines and Roomba gets a lot dirt out of those grout lines. I think my grout stays cleaner because I am not sweeping dirt into the grout. Two of my friends have bought this based on how much I talk about my Roomba and they are also very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product, it goes under furniture and tells you when it gets stuck on something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuuming Robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot that vacuums without having to get off the couch! You can set up a schedule, use google assistant, google home, Alexa, etc! My only gripe is that it scratches easily, and even if you tell the robot to go home, it will continue vacuuming until it gets close enough to detect the base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does great on slate floors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern was how the Roomba would do an Slate flooring due to the unlevel surface. It does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! Can not say enough good things about it. I decided to make the purchase after much thought and regret nothing about it. The deciding factor was my cat and his hair being everywhere. Picked it up with ease as well as everything else. Best purchase ever!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robotic vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba 690 does a good job for daily cleanup of dog hair. Got a good price during Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome! I use it every day!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, after owning a 12-year old Roomba. The difference is huge. The new 690 is amazing. Like a 4WD, it jumps off the hardwoods onto thick rugs, never falls down the stairs, and runs back to its dock when it's battery is getting close to empty. Amazing how much it picks up!!!! Great job, Roomba!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not it's fun to watch him go around and vacuum under beds couches you name it exciting purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robot Vac for Apartment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has given me more than just a clean carpet it has relieved the stress of coming home to a dirty apartment. With a hectic scheudle it is hard to vacuum as much as I would prefer (every other day) and having my Roomba allows me to have the time back that I would spend do it myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Vacuum lacking software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is awesome, but I wish the app would allow for remote controlling like the ecobot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well for light dust.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy not having to vacuum weekly as this item handles most of our vacuuming requirements.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works reasonably well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 690 works well however it does have issues with chair legs that have a differential in thickness and tables that have opening spaces like rattan. In addition it has trouble with openings which slowly close down. Other than that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    RFeally works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for our son. We watched it work when he first used it and it really works just as advertised; we were surprised and delighted. He later reported that it cleaned his whole house, and he needed less than three minutes to clean up what had been missed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum at a decent price, better price at Best Buy than every where else I searched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great lazy way to vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this robot sweeper has a long battery life and is able to do the job you can and cannot do, the job you can do is obvious but the one you cannot do is one where the robot vacuum is short enough to go underneath chairs and other objects otherwise inaccessible without moving said furniture

    I would recommend this to a friend
Sponsored