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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,619 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great if you have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more dragging that big heavy vacuum out every day. My roomba does a great job of catching all the dog hair daily. This has been a worthwhile purchase. Goes over short pile carpet with ease. Alexa compatible so just tell her to start cleaning and see the magic

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know what to expect when I bought this vacuum ,but was really surprised when it started to clean . It does miss a few spots while working but when you clean out the tray and see all it did pick up you are suprised. Would definitely buy this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I have bought each one of my children one of these gadgets. They love it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom for Christmas and she loves it. We named it Rosie for some Jetsons nostalgia. Overall she does a great job getting up all of the dog hair from the hardwood floors and rarely gets stuck. Overall have to give this product a 5 out of 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small houses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot is great, however I have a very large kitchen/living open space and the robot has a hard time reaching all spots, I have to close the kitchen area and let it work there, then move it to the living room (closing the passage to the kitchen) Also, i have a thick rug and the robot can't go there, it doesn't go on top of it, but only navigates around. I'm consider returning and getting the version with a camera as it seems to be more "intelligent"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price. Bought as a gift and hasn't been used yet, but has good reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good not great, but convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans quite well, but it has a couple of flaws. It only has about 60 minute charge instead of 90 and it cannot find it's way back to the home base even if it is right in front of it. I like it enough to keep it as it is convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Steve the Household help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have programmed him to vacuum while we are at work. It is so nice to have the extra help. You still have to go around and get behind doors and such, but that is ok. My only problem is he gets stuck on the kitchen cabinets some times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything the description says it will do. Also works great with the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Handles our daily messes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our Roomba 690 2 weeks ago through the BestBuy Tech Insider Network program. The unit arrived in perfect condition, with the Retail packaging protected by a shipping box. Inside the retail box we found: - 1 fully assembled Roomba 690. - 1 Charging stand with AC power cord. - 1 'Virtual Wall", including 2 Duracell AA batteries. - 1 Cleaning Tool (for cleaning the Roomba's brushes). - 1 extra dust filter. - 1 Setup guide, 1 Manual, and warranty info card. Setup was easy, taking only 5 minutes to follow iRobot's instructions, including downloading the Android app and connecting the Roomba to our home network. This model of Roomba can use the the basic functions of the Android app, including: - Start, Pause, or Stop a cleaning job. - Send the Roomba back "Home" to its charging stand. - Schedule one cleaning job per day to auto-start. - Check results of previous jobs After allowing the Roomba to fully charge, I tested it in our dining room, which holds our counter-height table and 8 chairs. This is the most "obstacle-dense" room in the house, and I was interested in seeing how well the Roomba could navigate around all those chair and table legs. I expected the Roomba to begin by "mapping" the edges of the room and then follow some sort of overlapping pattern to make sure it cleaned the entire floor. Instead, it began cleaning in a seemingly random series of passes, changing direction when it came to an obstacle. I left it to finish the job, and found myself pleasantly surprised by the results. Although the Roomba's round shape prevents it from cleaning deep into tight corners, it actually cleaned very well, even under the table and chairs, and along the baseboards. Our home has Laminate flooring everywhere except the hallway and bathrooms, which are Vinyl tile. We have area rugs, welcome mats, and transition strips in the usual places, (and toddler toys in the unusual ones). I have only seen the 690 have trouble transitioning between the bare floor and an area rug once. A small rug in the kitchen had one corner flipped over, and the Roomba got hung up on it somehow. I let it work the problem out on its own, and after several minutes of a mildly amusing robotic "hissy fit", it was able to free itself and continue cleaning. The transition strips between the Laminate and tile floors have been no problem at all. This model of Roomba is intended for cleaning one room only, or possibly 2 adjoining rooms. When I activated it to clean the dining room (where it's charging stand is), it also wandered into the kitchen and cleaned it. I had the "Virtual Wall" set to keep the Roomba from wandering off down the hallway at the other end of the room, and that worked perfectly. The GOOD: - Easy Setup - Decent cleaning - picks up everything from Honey-nut Cheerios to fine dust. - Good battery life - finishes 2 rooms with plenty of power to spare. - Object avoidance works well! - We have an 18 month-old boy in the house who has NO problem with leaving his toys everywhere (the little rebel!) and to date, the Roomba hasn't eaten anything it shouldn't. The BAD: - 18-month old boys are apparently genetically driven to try to RIDE the Roomba while it is cleaning. The Roomba does NOT respond well to this! This is NOT a fault in the Roomba, but it bears mentioning. - This model is intended for single-room cleaning, so allowing the Roomba to wander into adjoining rooms or down a hallway will frequently result in the unit being unable to find its way back to the charging dock, requiring you to carry it back "Home". - The Roomba is actually a bit louder than I expected. It's not nearly as loud as our Dyson, but we avoid running it during nap time. This model works well for keeping a single room (or maybe 2 adjoining rooms) vacuumed. For larger homes or multi-room cleaning, I would recommend upgrading to the Roomba 960 or 980.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Picks up cat hair and dust bunnies, then docks itself to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this wonderful thing for my wife for Christmas (she really asked for it). She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a lot of dirt up, solid battery life but is loud and has a tendency to get "stuck" in a room if it misses the door by a few inches. Definitely helps keep a larger house clean though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is second Roomba I've bought . now have one for both levels of my house .I have trouble using upright vacuums due back problems .these are life savers due to cat hair .I will always use them . a must have if you have a long hair cat !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Roomba for my elderly mother. She lets it loose to do the vacuuming. She is unable to vacuum so her Roomba does the job! The whole house looks so clean after it's done, making Mom very happy. One of the best purchases, definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My favorite helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have better things to do than spend the entire day cleaning. On the other hand I like my house clean. I just can't do it alone fast enough. Roomba helps. While I am hand vacuuming one room it takes care of the other. It recharges quickly. Makes my live much easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I'll always own one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate vacuuming and bought this on an impulse, and it was a great purchase!! I've had it for about two years now, and run it about once a week, and I've had zero issues with it. It cleans well, recharges itself, and has wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful timesaver! The ap is slick and it vacuums great! Even our cats like our room as!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans cat and dog hair good and let's me do other things. And docks itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly as you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to learn its surroundings and to seemingly teach itself to actually pick up everything on the floor, but after a couple of runs, it has the lay of the land and won't skip over anything it should pick up. Very easy to set up and use, especially with Alexa.

    I would recommend this to a friend
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