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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,619 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift was very well received. Santa was very good in making wishes come true this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little vacuum. It works extremely well and does exactly what it is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for My House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum does a great job of basic cleaning in my house. We love that we now need to use the big vacuum much less as this pretty much gets all the main areas of the house with no issue. Has some problems on thicker carpet, but overall it does a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a house with wood floors and carpeted floors, and it works great all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my daughter -- I can't wait to see how she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great first iRobot vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is beyond happy with this product. We have 1 dog and 2 kids and this Roomba has helped cut the time we typically spend on our hardwood and carpeted floors in half. I did a lot of research and finally settled on this one, i am very pleased with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great vacuum for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great for those who have pets! I have 3 dogs that shed frequently. Sometimes it's hard to keep up with it and especially when it gets under the couch or bed. This is convenient and is able pick it up even when I'm not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a busy household .I'm very happy with how this vacuum works.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two English Shepherd dogs and they shed constantly. The Roomba has not let me down. It does the job faithfully and doesn't miss a spot. The dogs try to play with it but are learning to leave it alone while it does it's job. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Solid Entry Level Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t replacement a Dyson or Shark, but a handy tool to keep house tidy on a day to day basis. Surprisingly efficient. Main draw back is it will occasionally die before returning to charger. Very annoying. Works flawlessly with Amazon Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has trouble finding the home base sometimes, but overall it works well.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Roomba. He has put it to work just about every day. There is an app you can download & turn vacuum while you aren't even home. The Roomba is nice because it can get to places we can't get to all the time (like under the bed). No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 690

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE purchased this after being thoroughly disappointed in a Neatbotvac 80 a few years ago. The Roomba is everything that the neatbot wasn't. It is quieter,more efficient in its cleaning, and doesn't get in jams all of the time like the neatbot did. We haven't had any occasion to contact Roomba customer support so I can't comment on that but most of the previous reviews said that they were very helpful. The main complaint that we had with the neatbot was their customer service. When we began to have trouble with it and called them, the rep all but hung up on me when she found out that I had the extended service contract. I had technical questions to try to understand what was wrong with the neatbot and she flat out refused to help me. My wife is very happy with the amount of dust/debris it is getting up from those hard to reach places. So far, so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dollar for dollar this is a great buy. Vacuum could be a little stronger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well in large areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hardwood tile floors, memory of house layout is impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for a iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I️ love to come home an my house is vacuumed and it is so clean - best purchased ever

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Life Changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. I use it several times a day to keep up with the pet hair in my apartment. It works extremely well, and I find that I'm only having to vacuum once a week with my regular vacuum instead of every day. It really keeps the place clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased as Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only seen it used once, but seems to get the job done. Some difficultly transitioning from wood floor to certain carpets, especially runner type rugs. Decent suction but don't expect it to pick up heavy dirt and debris.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job of getting around things but does get caught up.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Ok floor cleaning helper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum would be a 5 star if after a couple runs it would remember the floor layout. It tends to bounce around in the same area for to long before finally getting out to a different section of the house. If the way it finds it's way back to the dock it could remember there is a table leg, a couch leg or already been in this area before it would be Great. The suction is ok too not good with cat litter. I guess while it does its then I can do something else and just pick up what it didnt pick up. For me I would have traded it in for a Dyson vacuum but this was a Mother's day gift and that's why I keep it.

    No, I would not recommend this to a friend