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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,619 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does such an amazing job. We usually let it run while we are at work and come home to nice clean carpet. We read a lot of reviews that it was loud but its really not that bad and does a thorough job in our one bedroom apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Have only been able to use it a couple of times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products purchased fir the year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. it does get stuck under my chair sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves me some of the vacuuming! Glad I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic. Love "Matilda".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as stated. A little hard to open the empty bin - prob. due to fact that I am a Sr. citizen with hand strength issues. Cleans easily. Always finds it's way back to doc when recharging needed. Have yet to sync with phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have - it gets the extras! I cannot live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to clean the house when I am not there using the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about this robot vacuum! Although the Roomba 690 needs 2.5 G WiFi to work - I have 5 and 3- I called tech support since it was avinv problems connecting to wifi. But, I have Charter (Spectrum) and the internet is unreliable. So, I could try and play with it to get it to connect to schedule vacuum times but I'd rather not deal deal with the app on my phone using up the battery with the location on. Perhaps I will deal with wifi connection at a later point. It works fine without wifi. You can turn it on right before you walk out the door, before you go to bed, or in rooms you are not in while you are still at home. It really is a cool gadget. I'll write another review after a week.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Time saving house work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can get to relax or go to bed with the knowledge that my floors will still be clean. It is louder than I anticipated but still much quieter than my standard vacuum cleaner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have got one years ago!!!! Works great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans and makes lines nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans and makes nice lines in my carpet. Isn’t the smartest gadget around as it constantly gets stuck. Doesn’t seem like the technology has improved much over the last 10-15 years. Overall it works for us

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    really enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some adjustments that have to be made for it to work well, but once you learn what trips it up and what doesn't, it does a really nice job cleaning and the best part is I don't have to even be home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it so we bought more for Christmas gifts this year.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two dogs and a cat hard floor with area rugs and it works very well. It runs through the house every other day with no problems. This is our second Neato first one we had about three years we just decided to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it everyday and works great in dog hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safes me lots of extra time. I like the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glade I purchased it It works great and I cool to watch ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great time saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba! Cuts the time vacuuming I had and does it for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Will know more after Christmas

    I would recommend this to a friend
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