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Customer Ratings & Reviews

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$174.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,619 reviews
  • Rated 3 out of 5 stars

    Gets Stuck Frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One has to robot proof the cleaning area. This takes a view trials to see what problems and trouble spots the robot gets itself into. You can't have any cords accessible to the robot. It will get wedged under some pieces of furniture. It doesn't like throw rugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App works phenomenally and its a great step up in robot vacuums

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for any mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom, and she loved it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend as this product is very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up all the dog hair I could never get too. Cleans great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    overall worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 690 has a good price point for this type of product. It is loud so you want to have it set to run while you are away if possible. Maintenance is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but gets stuck sometimes. My kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Can't Live Without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clean. Catches all the dust that collects under the bed! I have a set schedule for every morning at 9am while i'm at work, and I always come home to clean floors!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Good while it worked!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the whole concept of a wireless small Robot vacuum! BUT it does ten to get stuck on small corners (for example mine always got stuck on the bottom corner of my fridge or under the lowest part of my couches. it did do a good job of picking up but for some reason after a few months the Roomba wouldn't charge to the base anymore it became loose at the bottom. I ended up exchanging it & the same thing happened after a fe months again. So I finally just decided to get a different vacuum. Thankful I purchased the extended warranty!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best buy ever!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase ever!! I have a boxer that sheds everywhere and it has made my life so much better just running the roomba regularly. I highly recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    4 kids, 2 dogs, 1 cat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing deserves a medal. Every day it’s put out to battle and every day it executes it’s mission. It seriously runs all the time. We hooked it up to Alexa and our iPhones so it’s easy to keep it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy in Best Buy. Wonderful purchase. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investment, very good product, very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Good for picking up pet hair and dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second roomba that we have purchased. Both worked really well on pet hair and dust. Unfortunately it doesn't do well with dog crap. In fact it makes a huge mess. Just a warning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boyght this for ny wife for Christmas after experimenting with cheaper knock offs for years. We have three dogs and a cat, so fur is always an issue. This has handled it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mom. She just loves this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lowest price with WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba convenience with WiFi capability for greater control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes the dirty work easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this gadget works. Some days I just let "Alice" run in the bedroom & clean under the bed and corner to corner! Other days, she picks up the whole upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this gadet. Super efficient and beneficial.

    I would recommend this to a friend