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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,619 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Very good for picking up dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to program and operate. also does a great job on hardwood floors and area with carpet. I am going to always have one it really sold me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but after seeing the results, I’m impressed with the roomba, so far. I wish it could do stairs and upholstery.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vacuums great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! You can set a timer everyday, it picks up all the dirt, and it guides around the house safely. I should have bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I feel like the Roomba does it's job. I watch it and it seems random but you can't argue when you dump out the dirt trap from the back of the vacuum. I like how you can set daily reminders for it to go clean. It doesn't always find its way back to the charging station but that's minor. If you have pets I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect to my home control system through Google assistant. cleans very well when no one's at home. saves time cleaning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does well with pet hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy but gets job done. It especially does well with dog hair from a heavy shedder. Using about 4 times weekly.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    The hardest working robot in NY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. The amount of work that it gets done and the space that it covers is amazing. I won’t lie I was a little skeptical when I first saw it and though that it would just get some quick spot cleans done around the house. Not only are the spot cleaning covered in this little guy day, but it does a decent job handling some of the more heavy-duty jobs that a hose of 5 human and one cat can throw at it. This will not replace your deep cleaning but on a day to day it really keeps up. After removing the Christmas tree, I set this little guy to the task of second broom and I was amazed at how well it did. This model will also integrate with Google home and makes a great alarm clock if you add it to a G-routine. Cons: 1. Wires are this guys kryptonite 2. Has problems with dark patterns in area rugs – triggers a false “stuck on a cliff” alarm 3. This model is a random bump and run clean – you can’t tell it to clean a certain room 4. A bit loud when operating 5. The charging unit slips when the robot tries to return home on hard surface floors – I had to add traction stickers to the underside of the dock to help.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can operate this with my phone. I have been wanting one of these for years. My floors have never been cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best Money I Have Ever Spent on a Vaccuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad purchased one of these and said it worked great. I have wanted one for years (mostly because I was hoping my cats would jump aboard..they have not :() so I decided that I was just going to get one! There are just too many videos out there to decide! His advice was to close it off in a room, which I did, and it works amazing! Make sure to check and empty the bin, especially in a very large room. As with any vacuum, having a full bin reduces suction. I was amazed at all that it had picked up and the nap on my carpet was raised. Under my bed has never been cleaner. My dad is proud. I use the one fence that came with it and sometimes a laundry basket to keep in the areas that I want it to focus on. If you don't keep it to one room it does seem to have ADHD and acts very randomly. It works perfectly when you keep it contained. I use it in every room of my home. It goes easily from hardwood to area rug to tile. I love that while it is vacuuming, I am getting other things done around the house. My only wish is that it did stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use, love how it syncs to my phone and has a daily set time to vacuum, I run it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good basic Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job picking up crumbs and such, but has difficulty with rugs and getting stuck in certain rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great, bought for mom for Christmas, she likes how easy to use, and picks up the dirt pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up ! I love the feature I can either ask Google to start Roomba or on my phone. It does a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good supplemental vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While any robotic vacuum is not nearly as good as a full size, full power vacuum, the iRobot vacuums do provide good supplemental daily cleaning of surface particles & hair. This does make the floor look & feel clean even though it may not be capable of "deep" cleaning as well as a full size push vacuum. Still, a good option for in between or extending periods between deeper vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it cleans well but it’s loud. I can’t have it on when I’m watching TV or sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picked up all my dog hair. I love everything about it, except it's a little bit too loud

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robo Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of cleaning the floors. Picks up dirt other vacuums leave behind. Why didn’t I buy one sooner?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Roomba 690

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too loud, cleans relatively well. Wish it could be moved in specific directions via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent vacuum for animal hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family owns a Golden Retriever and a Yorkie and has multiple types of flooring. Sweeping has become a daily task for hair collection. Since I have had the iRobot I rarely have to sweep. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it took me a while to finally make a decision and purchase Roomba, reading all the reviews I was getting impression that this product is mostly for people who have pets. But being so tired of constantly vacuum cleaning I decided to go for it and don't regret. It is doing great job in my 4 bedrooms, all of them carpet. I put it inside, take all the things up and close the door and it's doing the job for around 20 minutes. I gave it 4 stars because there is 1 inconvenience, for the open space like living room, kitchen etc, I have to put barriers, otherwise Roomba will go to another room. I think I saw on the video that you can assign which room you want it to do, but there is nothing like that in the app, maybe it's available only for more expensive options. It is still ok for me to do so, I also own dyson, so usually I vacuum clean open space while Roomba is doing bedrooms. I would definitely recommend it!

    I would recommend this to a friend