Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$174.99
Save $175
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,619 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This vacuum cleaner works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this model does not have memory, it travels all around and goes everywhere. It easily moves from floor to carpet. The virtual wall is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought vacuuming could be so fun. The roomba does an amazing job on our hardwood floors. Highly recommend getting one. And Best Buy had them on sale!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Should have purchased sooner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our crazy life this is the best investment ever! We have a dog and cat and this is the easiest way to keep the pet hair and dander at bay!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great pet vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 cats, this thing picks up pet hair well!! It has to be cleaned out each day, but so did our old vacuum, so that’s not a down side for us

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a house warming gift. My daughter has been so pleased with her Roomba and used it to keep her upstairs clean with little effort .

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great for that lurky pet hair on my wood floors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a home with pets. I use it about 3 days out of the week and I have a lot of less pet hair to worry about. Just press go, and off it cleans.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Dream come true!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I totally love this thing. I wish I bought one of these sooner. Have yellow lab. Soooo dog hair is crazy. But this guy is a dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a believer now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly skeptic about spending $280+ on this vacuum cleaner that I thought was a gimmick. After years of telling my wife that this would not work, I bit the bullet and bought one. Wow, I'm blown away at how efficient this robot is. It is really helpful to have him around to clean while we our out. Note that our place is approximately 1000 square feet, as such, it is easy for him to cover the whole place. I highly recommend the 690 model over the more expensive models. I don't see ANY feature that would make it worth $400+ more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. It makes cleaning a lot easier. However, it probably won't be a good fit for bigger units (i.e. more than 1 bedroom)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    keeping your house clean has been easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little sweeper does wonders for someone who works a lot, which is me. Absolutely love the way it cleans my house, would recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba works good. Every other night befor I go to bed, I let the roomba works. It keeps the house clean as I expected and saved lots of my time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for apartments or small houses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is user friendly and the mobile helps a lot to set it up and schedule cleanings during the week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Roomba. It's great for single rooms or smaller areas. Does a great job cleaning our kitchen/dining area which is about 400 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    self vacuuming magic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it, and forget it. I feel it works great on wood or tile floors, I do not like it's performance on carpet. It makes cleaning easier for my wife and I.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. I try to run it everyday to help keep the house clean. It does a good job clean but it won't replace a standard vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent, it was a huge investment that I made her clean the house and also the carpets left clean. I loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best present!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best present I ever gave myself. But wish it would suck up more. This is more of a sweeper. But better than relying on the kids to vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I'd buy this again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and begin using... very straight forward. It cleans as advertised. Our cats very quickly became acclimated to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd one I’ve purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    690 is a great model. Easy to use and doesn’t often get stuck. Love to watch it clean and it’s very thorough. For the price you can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Outstanding time saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Roomba! We still watch it work because the pets don’t like it, but the roomba allows us to multi-task and get twice the work done.

    I would recommend this to a friend