Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$174.99
Save $175
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,619 reviews
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the floor really well. It learns as it goes. It can tell if there is something in the way and slows down as it approaches. It has big wheels so it runs over some items, which is good when you have kids who have toys around the house. My only complaint is that the app should have directional pad where you can control where the robot goes. This is good if you want to clean one particular spot. We previously had one by Bobsweep and it came with a remote to control it. It really comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect for everyday cleanup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I robot is perfect for in between sweeps of the floor it keeps the floor nice and clean everyday and you don’t even know that it is there

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great but some flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba is great - it charges quick but it can sometimes get flustered around corners. It got stuck in my kitchen once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the wifi disconnects randomly and needs to be reestablished and re-docking after completion is inconsistent.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    I love this thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It’s a great product I’ve had roombas before this one is better because I like that I can turn it off and on from my phone

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Great buy for a house warming gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my buyer two months ago and just checked with her yesterday and said she loves it and the best gift anyone has ever given to her!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba - a good choice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Roomba, but it is a bit noisy - you just have to deal with it (just like you would a regular vacuum). Has a decent run time before it needs to recharge. Has snagged a few threads on our entryway rugs a few times and got hung up - just have to remove the threads from the Roomba and trim the snags from the rug. Make sure no loose cords, threads, etc. that the Roomba can get tangled up in and all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great cleaning robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning robot for the price, only issue was that it took forever to update the software, but once updated it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a huge difference for us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between dog hairs and sand our wood floors always felt dirty. Too bad picks up all. Nice to walk barefoot again. Might get one for 2nd floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surprisingly good robot vac for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for daily maintenance vacuuming, only issue is that it is the perfect height to get stuck under my couch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iRobot! I program it before I get home and it cleans the mess made by the cats. My home is always clean now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best decision of my life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I hate cleaning so this was a no brained!! Works great and cleans entire main floor without needing to be recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Purchased for Christmas Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift is well received and they LOVE this. Works well for their needs and keeps the dog hair picked-up. Quite, neat and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and maintain. It does a great job cleaning the entire house. I love the way it goes back to the charging station all by it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has worked perfectly for our new house on the hardwood floors. Set it for a specific time every day and it works like clockwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good daily vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can program to vacuum every day. Easy to use on the app. My place seems less dusty from daily vacuuming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum is ok...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the (On Brand) vacuum thinking it would be great.. I definitely do not use it as much as i thought i would. It doesn't work on any of my rugs or runners. Not great if you have any pets as the hair gets wrapped up in the wheels on the bottom, and the dirt chamber is VERY small. It is convenient if i just want it to vacuum the kitchen really quick and does for the most part pick up everything in its path. But Honestly i would just buy a normal vacuum & save the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vac ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the coolest tech that changed my life!! Unbelievable pet hair pick up ! Used other brands and this one is worth the extra!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great sweeper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my Roomba! Great to have especially if you have pets. My dogs got used to it pretty fast. No more dog hair problems.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great buy. Though a bit on the expensive side but it definitely takes one chore off your list. Such a great help, our Irobot!

    I would recommend this to a friend