Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$174.99
Save $175
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,619 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Works well enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt completely clean everything but does very well. Keeps me from having to vacuum pet hair every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you've got the money, get one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't mind vacuuming. I have a Dyson Animal and it works great. However, there's nothing better than having it done for you. The 690 works really well navigating floors and rugs. I still surprised how much dog hair it picks up when running every other day. The fact that you can program it, and it returns to the charger when finished is just too cool. Now, if you've got $900 or so to burn, there's a model that even empties the dust bin. The ultimate in laziness. I mean that as a compliment. :)

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Great Middle range IRobot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a new Robot user and I like mine it gets up a lot of things. Only wish it had a bigger holder for the stuff that it gets up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Alot of $ for a crayon eater.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck more than it works. Drives in the same circles ALOT. Carpet to tile trasitions cause it to get stuck as well. Worth just spending the extra for the "smarter" ones IMO. Overall, when it doesnt stall or never find its way home, it can pick up a decent amount of animal hair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, the only issue I have with it is that sometimes it gets itself stuck over the air vents on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great entry level robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Maybe not the smartest or speediest robot cleaner but it does clean and it cleans well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really well just a little too loud if your trying to work or watch TV. Better to let clean while your away.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    great for elders

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and makes it really convenient under bed and other furniture. Controlling from smartphone is just the icing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these for a long time and finally took the plunge a couple of weeks ago. After doing alot of research and reading hundreds of reviews I choose the Roomba 690. Easy to follow instructions and was very easy to set up and connect with my phone. So far it has been great. I have 2 dogs and 2 cats so this thing is a God send. Not sure if it creates a pattern but Jeanie as we have named our appliance happily goes about her business cleaning while we go about our lives.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice addition

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for reoccurring needs of cleaning. I wish it was better at full coverage though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and clean great. Only observed issue is that it sometimes has difficulty latching to charging station.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    IRoomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba, works great with having 2 dogs. I goes from hardwood, to tile, to carpet with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roomba keeping all my ceramic tiles clean! We have a dog and cat which means a lot of hair the roomba really helps me out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for a home with pets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new best friend! should have bought this a long time ago! One of the greatest tools for a busy family with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If nothing else, it gets under the bed and couch. However, it has really cleaned both my carpets and hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba is a lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and use. I can even connect it to my amazon echo and it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it cleans the house

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ckeans the house on scheduled day and time. the only issue i have is it get stuck on the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robotic vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has been great! It works very well on our wood floor and carpet, along with picking up dog hair, dirt and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving the fact that my roomba maintains my floors clean. And i can controll it with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have one get one, best thing I feel like I have ever purchased. Since getting this I rarely use a broom.

    I would recommend this to a friend