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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,619 reviews
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba vacuum. Start it everyday when I get home and let it do it thinG. Floor always looks good even though we have a husky and there was always dog fur throughout the house! Also love that I could pair it with my Echo and can tell Alexa to start it for me without having to use my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift for Christmas. With 3 cats and a dog, I’m always vacuuming up pet hair, litter or dirt my dog brings in from going out. My Roomba makes this much easier to keep up with. I love that I can set it and go. It’s wven Alexa compatible. The first time I used it, I couldn’t believe the amount of per hair it got off our carpet. I do have to empty the bin at least once during a cleaning cycle. It can get stuck under things every now and then which is no big deal. Just move it and continue on. I find it weird that it cleans in a non patterned way and just goes crazy routes but, it still cleans amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Betty. She is an excellent cleaner and it’s such a giant help for me. Only complaint is how beaten up the machine is when it bumps into the walls etc. I wish the hardware was rubber on the side to protect it and it wouldn’t look so beaten up after only a few uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want 3 more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 cats and 3 dogs and somehow this thing manages to keep up. Yes we have to dump it and clean it thoroughly after each use but the difference in our floors is substantial. Even when we can't see anything on our floors it will still pick up a full bin of dirt. We are very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to operate. Does its job. Could use better navigation skills. Some times it has difficult time finding its home docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up for our son. We have the 980 and he was always impressed by it. He has a studio apartment roughly 600 ft.² and we thought this would be ideal for him. He absolutely loves it. Being a single guy now he never has to worry about cleaning the floors and it does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Not perfect, but really good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product does a great job. Having pets (dogs and cats), the tumble weeds often accumulate fairly quickly. Having this guy go 1x a day keeps them more than under control. The only real drawbacks are that it gets trapped easily if you don't adjust your furniture beforehand or close any necessary doors (I'm looking at you, bathroom!). It also seems to have issues with area rugs on occasion, seeing them as an obstacle rather than a slightly higher surface. Bottom line is, now that we have it, I wouldn't want to be without it. Our kids gave it a name: "Volt"

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Pretty good little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is amazing. I would give it 5 stars but it tends to have a few death spots in my house and it is annoying. Often times gets stuck under my couch or kitchen cabinets. But as for cleaning. It's amazing. I let it clean the main part of the house during the day. If I forget to leave the bedrooms doors open, I'll leave in each room for 15 mins. ....rooms is clean. One other issue... shoelaces. Stalls the machine when it bumps into shows. womans long hair...You better clean this thing every few days if you have long hair.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Ease of use

    Rated 5 out of 5 stars

    Cleaning now fits into my routine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first robot vacuum. We went with the 690 because it had good reviews, wasn't the entry level model and we really didn't need anything more. The app control is awesome and helps me fit cleaning into my routine. While it's not something I would run (yet) while away from home, I usually start it up as I'm getting ready for work 2-3 times a week. Not lugging out the floor vacuum every two weeks has been great and it lives right under a set of drawers out of site. We haven't had any problems with this model and moving it from floor to floor is not a problem...one vacuum is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I no longer have to vacuume or sweep up cat litter every day with this. It leaves your floors feeling clean. It doesn’t have all the bells and whistles that the more expensive ones have, but if you are just wanting to try this out to see how you like having one I think you can’t beat this price point. Just keep in mind it is a vacuume so it is kind of loud (kind of like how a normal one is...) but we just run ours while we are at work. It helps us keep the house cleaner too because it is a reminder to pick little things up off of the floor so they won’t get caught in it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba arrived quickly. Already assembled and ready to go. It had easy Wi Fi set up with the instructions and the app. I wish it had better mapping, so that it knows where it has been and doesn't randomly go over the same areas multiple times. Occasionally has gotten stuck an chair legs that have a horizontal bar on the ground. Had to take it apart and really clean it, after it accidentally went over a pet accident! It comes apart easily after finding instructions online. So replacing parts in the future if need be looks easy. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Pet hair removal

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had gotten one of these a long time ago. With the ability to turn on from the app or Alexa, I can get it started before I leave work. Be sure to download the app so you can update as needed. I switched phones and didn’t do this immediately and noticed some areas were not cleaned well. After the update everything was back to normal. The only con is that replacement filters are not available in stores so they have to be ordered from website. I have 2 cats at home and with the ease of use the cat hair is well controlled. Saves me a lot of time daily

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Roomba now for about two weeks and so far it performed as expected. Only once it got stuck under one piece of furniture but all the other times I used it it cleaned very well and docked itself at the end. It is nice to have it work while I'm at work.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    house always clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ROOMBA 690 IS GREAT , CLEANS THE FLOORS WHEN I SHOP , COOK , OR SLEEP. THE GOOD THING IS ,THE ROOMBA IS ALWAYS READY TO CLEAN. WITH THE ROOMBA ALSO CONTROLED BY MY PHONE IT IS READY TO CLEAN BEFORE THE VISITORS ARRIVE ,ON MY WAY HOME FROM WORK OR SCHOOL.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new Roomba!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a roomba for nine years and was so sad when it was much cheaper to replace. The new one will be taken care of and hopefully last as long. We clean after each use. Love it and named this one Roxy because Rosie was named from the Jetson’s cartoon. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Really helpful cleaning the small stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent because I’m lazy. Takes its time making its way around the house but does a pretty good job, especially with pet hairs. Make sure your kids toys are picked up or it’ll attempt to suck those up to and lock it up. Doesn’t always make it back to the charger and sometimes just runs until the battery is depleted but not a big deal. I schedule it to run when I’m at work so I don’t ever hafta hear it. Does transitions fairly and will does small nap carpet halfway decent as well. Clean out the catch frequently tho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Housecleaning Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy item to set up and start operating. Very pleased with actual cleaning actions. I have a dog (Old English Sheepdog) and he generates a large quantity of hair around the house. This swept up all hair on hard floors with ease. The real surprise was how well it did on the carpets. Running time on the battery charge is strong enough to do the entire house with no problems. The only problem is it is a little louder that my previous cleaner, but not overwhelming. I consider it a great addition for my home and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Robovac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robovac works better than expected on both hard floors and carpet. It does manage to get itself stuck once in a while but it does a decent job of moving around obstacles. Good suction sicks up pet hair like crazy!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good robotic vacuum at this price point

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, picks up a lot of unnoticed dirt/dust. 1 dog and 1 cat indoors and it does well with animal hair. Great that it goes under beds, dressers, even our couch. That helps a ton for hard to clean spots. Very aggravating listening to it bounce off everything and the unpredictable path makes things a little inconvenient but still well worth the money. May consider the nicer unit which maps the floor next time but this one is great for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my roomba!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iroomba!!! My house will always be clean with this. I can schedule cleaning time and don't need to worry with my floor and rugs to be dirty. I set it up with Alexa and now feels I have a housemaid free of charge.

    I would recommend this to a friend
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