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Customer Ratings & Reviews

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$174.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,619 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this robot is great, cleans great. it doesn't seem to want to stop and return home when told it retraces its route and sometimes doesn't make it home before dying. I wish it were quieter it is louder than I had hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite appliances. Since I purchased the Roomba I have not needed to use any other vacuum. It gets in places I haven’t reached in months. Highly recommend this product! Best Buy did a price match so got an amazing price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never thought I'd own one of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...it really is delightful, like a wee pet scampering around. It works so hard and cleans corners and under beds. Our place is overall very clean and this makes it so much easier. Being multi-story we move it around a lot. Cutest when it goes back to its little "house" to rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba does a great job vacuuming! We have a black lab, who sheds a lot, and it gets most of her hair. The only downfall to this Roomba is it doesn’t learn your room, so it has no set pattern and tends to go over the same place several times. Overall great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well! Even with two pugs!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great! I can block off open doorways using the included device. The extra reusable filter means the vacuum is always ready to go. It parks its self on the charger and when used in a different room with the door closed, it has never stopped under furniture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great at helping pick things off our floors (and we have very showy floors), but I wish the thing was a tad more smart. Yes, the higher priced models have better "smart" capabilities, but this one could use a little of those qualities as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works great, my only recommendation is to 1 room at a time with the laser pod thingy, it's pattern is erratic and if you think it will get every single spot in your entire house while letting it loose, you're wrong...It will clean better in smaller spaces at one time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if own dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for hard wood floors and can go under most furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the I robot. The only thing that I would suggest to the engineering people, is the noise. The noise is very loud, so I would use it when you are going to work and then turn it off when you’re arriving at home, just because of the noise. But other than that it’s all good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bought for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if it's any good, I'm going to to give as a gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot vacuum for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job of cleaning. Just turn it on and let it clean. I use the invisible wall tool to limit cleaning area. Wish it had a mapping feature. It does redue some areas multiple times, but does cover 99% of your area. Limit closed areas if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is pursuing her advanced degree. Keeping up the small house she lives in claims much of her free time. This robot vac allows her to both schedule regular cleanings and remotely override that schedule when surprise evening groups at her house develop during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    roomba works well, but wifi connectivity an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the roomba by itself works great. however, it has been unable to connect to the internet. it keeps timing out, no matter where i place it. thankfully it does not need to be connected to do its job

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but roams aimlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up a lot of dirt and dog hair but it would take forever to actually finish one room. It bounced around too much. I ended up returning it and getting a Dyson for pets, which I absolutely love!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my robot about twice a week in my apartment since my purchase and I have to say that it has done an excellent job keeping the apartment clean. The only reason I haven’t given it 5 stars is it doesn’t reliably stay on my WiFi network.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Price

    Rated 2 out of 5 stars

    It’s okaaay, but could be better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should never be called a vacuum, it’s a sweeper. Has a hard time to go back home, bumps into same place over and over again. Expensive for what it does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it...but 1 thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to be working at my home office & have my living room get cleaned. Only "issue" I have is that it indicated that it worked with Amazon/Alexa...it doesn't. Ask her to find it, try to enable & keeps saying not found :( At least it does work from the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A romba long time user this new romba cleans as expected. WiFi works great and if "robo" gets lost I receive email about location. I received an email that robo was on edge of cliff :) turns on he was on a black carpet. Seems sensors interpet black as a edge to be advoided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AI vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than getting stuck a few times the vac has worked well on hard surface floor and low pile area rugs IMO. I really haven't tried it on carpet to be honest. I am happy with the purchase though I am skeptical this is the right vacuum for carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying Roomba to any busy person. All you need to to is to make sure your cleaning "lady" has some space to run around. I just pick up large items from the floor and put chairs of top of the table, and Voila! I love coming home to clean floors!

    I would recommend this to a friend