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Customer Ratings & Reviews

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$174.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,619 reviews
  • Rated 5 out of 5 stars

    great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my daughter. She has been using this vacuum every day while at work and is thrilled with it. Great for pet hair. She uses the wifi and runs it every day even while at work which cuts down the pet hair from two dogs she has. She gives it a thumbs up.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Confused robot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs some improvements.it still has problems with navigating getting station.problem with vacuum carpets, anyway it still needs some improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, she is busy 7 days a week with work and family. She picks a room hits the button (or uses the app) and it does its thing. The pattern is random, and at times it struggles to get around objects. It’s a good unit for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neat Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a neat gadget. To me that is it, just a gadget. It does an OK job of vacuuming. I think its primary purpose should be to use it to do light cleaning in between uses of a standard vacuum. We did our floor with it and saved the stuff in the bin. I then went over the carpet again with our Filter Queen Vacuum and got twice as much as the Roomba did. It would be interesting to spread some dots from a 3 hole punch on the carpet and see how much coverage it is actually getting. Someone else told me what I am doing wrong and how I need to prepare the space before using it. By the time i get done preparing and putting things back I would have been long done with my standard vacuum job

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Vacuum does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is great for people that don’t have animals. I feel like it picks up the small sand and hair great but misses some spots. I also wish it didn’t bump into the walls and everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues setting up with Wi Fi, however their support fixed the issue in minutes. Picks up lots of dust/dirt. Not a perfect vacuum for picking up, however very good between regular vacuuming and extends out the period for a vacuuming with a normal vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, happy wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. It was a Christmas gift for my wife (Yes, she really wanted a vacuum). Great for picking up all the pet hair in between us cleaning the house. If you have a lot of pet hair, you'll need to clean out the dust bin a lot. Overall, were happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for tile and hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the irobot because I have back problems and can no longer vacuum with a traditional vacuum.we have mostly tile and hardwood floors. The irobot works perfectly on tile and hardwood. It does not do as well on low pile runners in the hall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba model works as described in countless previous BB & web reviews. Works perfectly on all floor types, but does seem to get stuck often in cramped or cornered spaces where it doen't have room to reanalyze position and maneuver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple dogs, and it is so nice to come home to a clean house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheapest Model, Average Results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Only issues with this lower end model is that it can be pretty loud, and it tends to take some time to find it's home base after it is done cleaning. 960 model is very affordable and much much better all around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba! Reviews will say it doesn't get everything. Let me tell you it gets more than I do! If you use it everyday your home will be cleaner and smell better. Everyday I run ours I empty a bin full of dog hair and dirt. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I got home until Roomba was operating was ess than 15 minutes. The App and product work well and both my iPhone and my wife's iPhone as well as our tablets can control it or observe it. ALSO, it was $100.00 less than several stores in our area,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my robo vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this item. I really was uncertain if it would even be something we would use. We do!! And I love that I can have it cleaning while I’m doing other items. Easily transfers from my taller new carpet to my wood floor to my other rooms normal height carpet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but could use the update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has helped me tremendously. It’s got spots under beds I could never dream of with out moving. However I do wish it would get the mapping update. I like the idea of picking rooms to clean each day instead of the whole house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for smaller spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is effective and does the job properly. We debated between getting this and a more expensive version. Since we have 2,000 sq ft on our main floor this particular Roomba will sometimes die before vacuuming is complete.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    Great secondary vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vacuum for daily dog har pick up but didnt do a good overall job on my wood/rug flooring. The debris canister is tiny and needs to be emptied every time I used it. It was returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Will still need to use a regular vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very erratic. Does some areas over and over, yet completely ignores other areas. Ok for light work, but will definitely need to use a regular vacuum cleaner every week if lots of traffic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet owners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being dog owners, we needed something to help us keep the dog hair under control. Our home has only hardwood and/or tile floors and this Roomba works great on them. It doesn’t completely eliminate the need for an upright vacuum but it helps keep the floors manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot 690 is great! We use it twice a day. (I have 3 kids!) It covers approximately 1000 sq feet well for about 2 hours. Occasionally it hasn't made it back to the charging dock before the battery is depleted. Overall it's really great and well worth its money.

    I would recommend this to a friend