Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$174.99
Save $175
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,619 reviews
  • Rated 5 out of 5 stars

    Great entry level robot vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year after and vacuum still works like the first day. Good for picking up hairs and debris. Could be programmed to start cleaning at any hour of the day in the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps our House Pet Hair Free!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 dogs and 4 cats, so needless to say, we need to vacuum every day to keep our house free of pet hair. This girl, does a wonderful job and we are VERY happy with her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and it’s smart to avoid objects that can possibly be out on the floor. Be careful with shoe laces though, it will suck them up real fast and jam the Vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a lazy housekeeper!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this vacuum cleaner does not have memory, it travels around so much that it gets every spot. It easily moves from carpet to floor. The price was a good value for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to purchase myself this Roomba for mothers day and I love it! Love it so much that I bought a 2nd one for the carpet upstairs. Love the app as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my room a. It’s not as powerful as some Other roombas but works very well on hard floors.... gets stuck in rugs though if it actually makes it up one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vac but couldnt get the app to work on my cell phone... im not tech savvy and always wish they made things like this with people like me in mind!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for Dust, not for Pet Hair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this thing since Black Friday now. It does alright with dust and dirt, but my Shepherd leaves lots of hair on the ground and I’ve noticed the Roomba does not adequately pick it up. It also struggles with the border along the rug, like going from hardwood up onto a rug. That border always has fur. I’m almost ready to sell the thing, I have to vacuum manually after it goes for 2 hours so it doesn’t really do it’s job. Yes, I have cleaned it out too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuume, only missing the mop feature. AI Also when it gets stuck, you have to manually move it, it can't figure out how to get unstuck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the help with house work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs and a cat, we run this everyday to help keep up with the hair. Wish it would do straight lines instead of zigzag over entire 3 5 times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good on my wooden floor. My dog bit the sensor that keeps in from going in other rooms so it stopped working. Other then that good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mother who works and have 3 boys with a very hairy cat this vacuum is very useful and saves me time. Since I bought it (2 months now) I didn’t need to use my regular vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    time saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for a christmas gift. Not sure that I would like as I love my vacuum - very thorough. The Roomba surprisingly reaches ever corner of the house. Fairly quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for one floor condo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does our 1200 sq.ft. Condo in less than an hour, carpets in two bedrooms, living area and tiles in Michelangelo and two full baths. Great for us seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the product and works as advertised now we only need to sweep and vacuum about the house about once a week instead of every other day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but if I’m being honest, it’s to slow that’s the reason I gave it four stars. I mean I’ll grab my other vacuum and finish before this little guy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba. I now have two and use them all the time. We have mostly hardwood floors and tile and they work great on them. I tell everyone to buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Robust Performance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this robot cleaner for more than a year. I am so satisfied with its performance that I purchased another one for my son as a Christmas gift last year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have this convenience.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this in use for a while. Most of the time it's just standing by, but when I put it in service, it performs really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but could use some improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One feature I love is the schedule settings on the app. My roomba is great but i wish it would stop getting stuck. Overall, it does its job.

    I would recommend this to a friend