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Customer Ratings & Reviews

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$174.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,619 reviews
  • Rated 5 out of 5 stars

    Great for hardwood floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to mainly clean my room and it takes only 20-30 minutes. For a house, it can take about 1-1.5 hours. I am very satisfied with the cleaning quality.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Lost and Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for one week. My home is 95% hard wood floors with 3-4 rugs. The Roomba would hit the rug and get stuck. It got lost on the way to the base....we ran it four times in one week and it got stuck 2-3 times each time it ran. So, it was returned. I don’t have the desire to monitor this device it defeats the purpose of an autonomous vacuum.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Picks up well but has difficulty under furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes under furniture but then can’t get out if part of the furniture is lower. Suction is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi not worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality unit. In my opinion but the WiFi upgrade on this model was a waste of money. Better off paying less for the non WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing!!! We have two dogs that shed and this has saved us so much time. No more sweeping the tile floor everyday. Does great on the carpet as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this vacuum is what sold us but the reality is that it still misses certain areas because the sensors when it hits a wall, makes it go in an opposite direction to avoid the wall. However, it misses a good amount of floor area every time it hits something in the way, deviating it from going into the kitchen or the dining room. I still have to use my broom to sweep because it doesn’t pick up everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item does exactly what is says it does. There are more expensive models out there but this one does exactly the same for a much better price.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    So far I lose it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could locate through app instead of hide and go seek. Besides that it picks up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one jumped into the pool. Works good for the price, like the new app controls. Still have to disable sensors due to black lines on the rug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat vacuuming and cooking dinner at the same time. Best purchase I’ve made all year. I also have 3 dogs, so it makes my life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVerall very happy. Better than my older model. Wifi is very difficult to setup and the instructions are vague. Gave up as it wasn't a big deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba makes keeping the whole house clean a breeze! We have hard flooring and were having to sweep everyday, not anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is great at picking up pet hair and dirt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Roomba isn't as efficient our corded and cordless Dyson, it does make the daily pet hair pickup much easier on the days we use the big vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device for cleaning the house, especially if you have pets. Easy to turn on using your phone, and if you have echo amazon even great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    No sleep

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very loud and ultimately, I returned it. Disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba it does pretty good however I feel like I have to redirect it a couple of times to pick up what it left behind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for pet owners. Very convenient & quality job. Love having my hardwood free of dog hair without the work on a daily basis

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use my Roomba based on costumer reviews. Unfortunately, my experience wasn’t that excellent. This item can perform okay but could be better. After a couple of uses, I stopped using it because it’s not cleaning very well. It was pushing the dirt around instead of sucking it up. I may offend Roomba lovers, but I’m giving a realistic review. Goodluck on your purchase!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i am satisfied but i was expecting more from this product. If you have a family and two full time workers i would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of intelligence behind the routing it makes, however, compared to other robot vacs in this price range, this is normal

    I would recommend this to a friend