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Rating 4.2 out of 5 stars with 91 reviews

85%would recommend to a friend.
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85%
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Page 1 Showing 1-20 of 91 reviews
  • Rated 4 out of 5 stars

    A Truly Smart Robot Vacuum with Superior Suction

    Posted .
    Pros mentioned:
    Cleaning quality, Home use, Mapping
    Cons mentioned:
    For carpet, Loud, Stuck

    The Roomba S9 is a premium robot vacuum that comes at a very high price. The vacuum works extremely well, but is still not perfect (which feels rather surprising due to its high cost). It is rather loud and makes a degree of varying noises as it moves over different surfaces. It typically transitions well as it moves from hard floors over area rugs and across carpet, but because the noises change with each surface - it often sounds as though it is stuck - when it is actually working just fine. You can reduce the suction for a quieter clean, but it is still rather noisey. I recommend setting the schedule to clean when you are not at home. If there are any errors, the Roomba will pause, return to base, and you will get a notification through the app. We have two dogs and a 4 year old - which means that we have a lot of clutter for the Roomba to navigate around. The vacuum does an exceptional job at finding and tracing the edge of walls - And, it had no trouble mapping out our main floor. It took about 3 trips through the house to have it fully mapped. Once the iRobot knew its way around, we were able to draw boundaries and name each room within the app. Now, we are able to tell Alexa to vacuum a specific room and the Roomba does the job and returns to the base when it is done. The roomba is actually so smart that it can pause the job if the dust bin becomes full, or if it needs to recharge. Once these issues have been addressed, the vacuum can actually continue working right from where it left off. In my opinion, iRobot has done a poor job of marketing. Even the information on the box left me wondering what was new about the S9 (and why it cost so much more money). The main difference appears to be that it has 40X the suction as the previous 600 series. 40 times the suction sounds too good to be true, but I can confirm that it does an excellent job vacuuming carpeted areas. When I carry the Roomba to our carpeted upstairs, it instantly knew that it was in a new area (not the mapped out downstairs) and it started to make a new map. I very much like that the robot leaves nice parallel vacuum lines in the carpet (instead of a bunch of crazy zig zag lines from driving around all willy-nilly). See the attached pictures which show how nice the vacuum lines look after it’s very first attempt at vacuuming our carpet. What I particularly appreciate is that the S9 is designed for homes with pets and those with allergies. The vacuum does a truly wonderful job at sucking pet hair off of our wood floors and also out of our various area rugs and carpet. While it cleans, it also filters 99% of mold, pollen, and other dust that triggers allergies. While the vacuum does a great job at navigating the house, it does occasionally get stuck. It absolutely cannot handle shag carpet. If you have carpet, or an area rug with long fibers - be aware that even this high end robot cannot vacuum such areas. Surprisingly though, we have not had any trouble with toys, shoe laces, dog bowls, area rugs, bathroom rugs, stools chairs, tables, etc. If you can afford the Roomba S9, I would actually recommend saving up the additional cost to get the S9+ as that model is able to empty its own dust bin 30 times! It even keeps all of the dust contained when it transfers into the larger bin that is built into the home base. The S9+ will truly be trouble free cleaning. With the S9, you are required to empty the bin almost every time the vacuum runs. Luckly, the default setting will keep the robot working even when the dust bin is full...Though I recommend changing that setting so that the Roomba will return to its home base when the dust bin needs to be changed. Be aware that filters, rollers, and the corner sweeping brush all need to be replaced. Generic filters can be found, but here are the parts that you will need to locate: Replacement Parts: - Roomba S Series Replenishment Pack (contains replacement rollers, filters, & corner sweeping brushes) (Best Buy info: Model:4646124. SKU:6352888) - Roomba S Series Filter 3 Pack (iRobot Item # 4643682) - Roomba S Series Corner Sweeping Brush - 3 Pack (iRobot Item # 4646123)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar & easy-to-use but not quite 100% hands-off

    Posted .

    PROs: - The new D-shape visibly allows for deeper penetration & better cleaning into corners than the previous circular shape--it also sports bigger/longer roller brushes to clean more with each pass - Room mapping & object avoidance was stellar...hugged walls/furniture edges much closer than I expected & managed to wiggle between table/chair legs, underneath couches, between bed posts, around speakers & decor...and the corner brush pulled gunk away from baseboards & actually left the rooms about as clean as I would get with a manual vacuum - Sensitive/responsive front bumpers help prevent damage to items close to the floor...automatically backs up, routes around obstructions, and remembers or avoids obstacles on future passes—very cool! - Shocking amount of suction for such a small device--initial cleaning pass covered 750+ sq feet and pulled up so much dirt I wasn't sure how it still managed to cram it all into the dirt bin - Roomba app gets five stars and a parade for usefulness, user-friendliness & intuitive design/interface--a multitude of helpful status indicators & messages, step-by-step pictorial guides for maintenance/troubleshooting, scheduling wizard for cleaning times and even specific locations if you'd like, customizable maps, power level adjustments, locator functions, tutorials and FAQs...it's quite extensive but not overwhelming in presentation - Charging or attention required (close lid, empty bin, etc.) doesn't cancel cleaning job...returns to its base on its own for any necessary re-charge or to await user intervention and then resumes the last job already underway (unless cancelled manually in the app or at the unit) - Outstanding smart home integration--we added Roomba to Alexa's skills and could then use voice control to clean specific rooms, start a whole-floor cleaning job, schedule new cleaning routine, return to home base when company arrived, play a locator tone, etc.—having so much control without needing the app elevated the “hands-off” experience to a whole new level - Automatically detected transitions between hardwood flooring, carpeting, gel standing pads, & area rugs—you could hear it adjust suction and brush action; never once fell down the stairs or failed to keep moving past shallow flooring features/bumps - Despite (advertised) massive increase in suction power (supposedly 4-40x over previous models), the s9 never faltered on our runners & rugs, even going so far as to back out of situations where a tassel started getting hung up in the rollers—hats-off to the AI programmer - Battery life was very impressive--a single charge lasted more than 5 hours of continuous use that included 3 hours of mapping (no suction/cleaning) and 2+ hours of “quiet clean” vacuuming covering just under 2000 square feet (the app helpfully tells you how much area was covered)...and there was still at least 1/4 charge left when it returned home and it was back up to 100% in less than 2 hours - Dust-bin removal/emptying is an easy, one-handed job: open the top of the unit, lift out the bin by the integrated handle, press the release button once you’re over a garbage bag—this will remove nearly all nastiness that accumulated during the last cleaning run (a more complete bin cleaning that includes the filter will require a little extra effort--see below) - On-board spot-clean button allows for a spiral vacuum routine in any room or non-mapped area without needing to schedule a select/all-rooms cleaning - Maps that are stored on board get more detailed & precise each time the unit does its business but cleaning can handle minor changes in the landscape—even when we trained the Roomba in a location with a large box on the floor, it still vacuumed up the carpet below once we removed the box later CONs: - I didn't get the automatic dirt disposal station, but I can see where once you’ve invested in the s9, you might as well pony up for it—the s9’s dust bin is pretty small and if you have an area requiring lots of attention due to pets, kids, high traffic, etc., you might get tired of all those trips to the garbage can - Speaking of the automated disposal station, that thing better have a jet engine for a motor in it. The design of the dust bin is such that the bottom of the air filter is open-faced against the area where dirt is collected--the tight folds of the filter material holds the dirt in even tighter clumps so you need to remove the filter from the housing and shake/bang the dust off to restore air flow/suction. Those of you with visions of never having to sweep out a vacuum’s dust bin by hand will still find yourselves scraping away dirt clumps & hairballs to get the bin clean again - You can adjust the suction power for “Quiet Clean,” but even then the unit is still a bit loud in operation—unless it’s operating a floor away or behind closed doors, it was loud enough to be intrusive; we couldn’t have it running during dinner, while were in the next room watching a movie, etc. - Okay, this part I didn’t see coming—the air filter needs replacing every few months as does the rotating corner brush; the multi-surface brushes and rear caster wheel also need annual refresh. iRobot sells a kit with 3 filters, 3 corner brushes & 1 main brush set for $75; the rear caster will set you back another $6 (plus shipping). I don’t necessarily begrudge needing to replace these parts given that the payoff is virtually hands-free floor cleaning—I just didn’t know going in that the cost of ownership would be an ongoing burden - The soft-touch plastic finish gets marred pretty easily, especially when the unit is cleaning near/underneath kitchen cabinetry or low-slung furniture like couches or upholstered chairs…after the first use, there was a huge scuff running all the way across the “Clean” button; by the end of the first week it looked like I had dragged the Roomba behind my car. Mind you, it’s just my vanity talking here—but it’s still a mildly disappointing cosmetic development for an otherwise really good-looking robot vacuum clocking in at nearly a grand…and because it needs quite a bit of clearance on all sides for its base station, you kind of need to keep it in the open where others might see it (if stuff like that even matters to you) Summary review: Okay, for our first robot vacuum, the s9 was admittedly an indulgence that went a bit over the top…but man alive, does it do its job well! The new design seems much better suited to corner cleaning and hugging walls than the older circular design, and putting the larger rollers way up front near the rotating corner brush means baseboards & edges came away surprisingly clean. Like any vacuum, stray cords bound the unit up just slightly, but I was impressed to see it back out of the dilemma without any manual intervention. In fact, other than emptying the dust bin (okay, we actually have to do that a lot) and initially putting the Roomba on its charging station, I haven’t touched the unit with my hands since I opened the box. The companion app also has enough features, customization settings, and helpful indicators that you actually feel like it’s a useful and even necessary part of the experience, rather than just an appi-fied wrapper for the manufacturer’s website. Better still, Alexa integration went smoothly and affords you voice control that ranges from utilitarian (“Alexa, ask Roomba to vacuum the master bedroom”) to whimsical (“Alexa, ask Roomba to play dead”—which paused the current cleaning job). As to the unit itself, its methodical navigation routines mean that in open areas, you still get those cool, lawnmower-style vacuum carpet marks where the deep cleaning took place--but the s9 is equally at home on hardwood & tile flooring and the results are every bit what you’d expect from a top-of-the-line robo-vac. My wife actually admitted yesterday that she is starting to understand the allure of what is otherwise a pretty spendy indulgence because she’s noticed she no longer feels those little crunchies and dirt particles underfoot. Given that she normally doesn’t wear shoes in the house, this alone is a glowing endorsement to how well the Roomba keeps our floors clean and tidy. While there will always be those occasions where you simply need a manual cleaning, for regular upkeep, this unit really goes to 11 across a broad range of hard and carpeted floor coverings. My only “complaint” really centers on the price of admission. In exchange for virtually effortless & hands-off vacuuming, I do have to engage in some occasional hands-on maintenance & semi-regular purchases of consumable parts. Knowing that now, I might suggest a slightly cheaper model that provides similar results given that you’re probably going to be buying replacement parts across the entire Roomba line anyway. But there’s no denying that this unit has a more effective cleaning design than its circular brethren—add in the increased suction power, better navigation camera and 3D sensor, better edge-hugging mapping & cleaning routines, and other in-app capabilities that are reserved for the premium-priced models, and you start to understand why and how the s9 commands its premium price. Is all that worth it? Given that my spouse stays at home, the time returned to her by not having to clean the floors, and the comfort the Roomba’s results affords her in our home, definitely make it a worthwhile proposition for me. If you’ve already got your sights set on a unit in this price/performance tier, the s9 should definitely be on your short list!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roomba!

    Posted .

    When I took the Roomba out of the box, my initial reaction was: "wow, this looks extremely well built, sturdy and powerful." It took a few minutes to remove it from the package, download the app, connect and start. The robot comes with a partial charge, so it's recommended to have it charge a few hours before the first use. I found a great location to keep the robot downstairs. There are two types of surfaces the Roomba will clean: linoleum and tile. I don't recall exactly the square footage of downstairs, but I want to say it's about 900 sq feet. I'm sharing that because how long the machine runs is directly related to the size area it's cleaning. Pros: Works better than thought Battery Mobile app WIFI Built in Batter charge station Start and end from smart device Can create a schedule Powerful Transitioned well between different surfaces Vacuums for you! Easy to empty Smart map capable so you can have it clean certain areas of the home Cons: Pulled the thin kitchen mat Loud Time consuming pending on the size of the home, but not a deal breaker First run through: I was really impressed. It took just over one hour to clean almost 900 sq feet. I think it took this long because of the amount of objects it worked around. Second time: Took 45 minutes to clean. Maybe it was because I moved a few items around to make it easier to access. The robot has a bumper on the sides and is really good at adjusting itself to maneuver... I think removing some of the chairs was a time saver. Third time: Smart mapping was ready and I was able to designate which area of the house to clean. I tested it out and it was impressive. I feel the more it's used the more efficient this feature will be. Final thoughts: I highly recommend this product. It's larger and more powerful than its predecessors. I love the fact that I can schedule this to run while I'm at work. Even though it doesn't take long to vacuum my home, it pleases me that it's one less thing to do when it's time to do chores. I have two dings: loudness and can pull mats. Both aren't deal breakers and I was able to make minor adjustments. I simply run it while I'm out so the noise doesn't bother me and I drape the kitchen mat over a chair. I love the idea if I make a mess in the kitchen, I can pull out my iPhone and tell it to clean the kitchen. I really recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing the job perfectly

    Posted .

    This is really a smart cleaner. The best use for it is for the routine daily clean after a primary thorough clean. It will keep it super clean. Actually, it is able to better clean than my regular heavy duty carpet vacuum cleaner. I have a cat with the common cat's problem: Shedding hair! This Robot Vacuum keeps all the carpets super clean as if no hair was shed. It is also capable to clean the wood floor I have. I have the first floor of my house with mix wood and carpet and some places with carpet over another carpet. There are a lot of other furniture like chairs and so on. It is like a field with obstacles. In the manual, it says to monitor the Robot at the first time work. To mention here, it is really important to first of all get the robot connected to your WiFi and then update it to the latest firmware. I noticed some improvement after doing so... So to the cleaning, it started cleaning the area around it charging base. It can easily over come carpet over carpet slopes by lifting itself up. It is kind of noisy while working but still acceptable. I mostly schedule cleaning when I am not at home. Be careful as it will trigger your alarm motion sensor... Vacuum suction power is very good, catching every thing on the carpets and the wood floor. The small rotating brush on the side is also very good removing dirt from tight corners. It easily detects the surface type and adapt its cleaning methods accordingly. I activated the beta feature of WiFi signal mapping. It is kind of accurate I can tell. After several times cleaning, the robot was able to identify the first floor as zones that I can limit the cleaning task to some of them. Some areas are not frequently used by my cat... That can be handy... It does great job turning around obstacles and not just banging it head over and over for the same obstacle. After finishing or when the battery is low, it will head back to its charging station. Parking is impressive with all the steps taken. I'd say, the best usage for it is really in a small office or apartment with mostly carpet floor. You will never have to clean again. The dirt compartment is kind of small. I never let it overfill... I mostly harvest cat hair and some dirt after cleaning. It might be not necessary to empty it every day but it is a good practice to do so. In the phone app, you can also change the cleaning noise level if you get very annoyed by it. I set it to the max and it is not that bad. At all... I know it will also work with Alexa and Google Home... I am not using them that much but I can see some people might benefit from this feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum robot, but can be better

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Mapping
    Cons mentioned:
    For carpet, Loud, Stuck

    The robot did most of the job I want it to do. It creates an OK smart map. The noise is not quite high, it is quieter than my Dyson V6. I like it, but it sometimes still got stuck on my rugs and it scratches itself very much. I am not sure if it supposes to keep scratch itself with hitting the wall with its backside. I bought another s9 clean base to make it be able to charge on both my 1st and 2nd floors. The clean base and the D shape are nice. It needs light to do the job which is kind of annoying when you are not home. Overall, I like it but I hope it can improve better with a software update or something. If we can have a live time location of the robot on the smart map, that would be nice.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Beyond my expectations, lives up to the hype. It’s simply incredible. Does a fantastic job. I have a yellow lab that sheds like crazy. Hair is everywhere all the time no matter how much cleaning you do. The iRobot 9s changes everything. It does everything it says it will do. Super easy to set up, super easy to program and always returns to its base when done.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The s9 ROCKS !!!

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    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The s9 does a great job. As long as you don't move things like furniture. For example coffee table or dinning room table. If you do it has to remeasure from walls and chairs and what not. So you need to keep everything in the same spot and it will do an awesome job..

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck, stuck and stuck

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Roomba S9 can't finish to clean a clear room without stuck. It has big navigation problems. iRobot supports does not answer my questions.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing little robot cleaner

    Posted .
    Pros mentioned:
    Cleaning quality, Home use
    Cons mentioned:
    Stuck

    I’ve always lived in a house with a dog — sometimes multiple dogs. So, I’ve always been a little OCD when it comes to keeping the floors vacuumed and free of pet hair. The only problem is that with my schedule, it makes it hard to take the time to vacuum as much as I would like to keep things tidy. My daughter has been trying to help out and vacuums a couple of times a week, but she has her own life, too, so I thought that maybe a robot vacuum would be the way to go. A couple of years ago, I tried a third-party branded robot vacuum that simply did not work the way I hoped. It constantly got lost and stuck in places that it shouldn’t have gotten stuck. So, when I was introduced to the S9 from iRobot, I wasn’t expecting much. I ended up being in total shock with how well this little robot vacuum did. It’s super cool! The first time you use the vacuum, it makes a map of your home. This is a really cool feature, but I do wish that I had more options like being able to adjust the map more so that the vacuum would avoid certain spots where it’s prone to get stuck like underneath my couch. What would be great to see is a feature where you can map your home by controlling the vacuum like an RC car. You could drive it around remotely with the iOS app and the vacuum could create the map based on your navigation. As it is right now, my home map doesn’t look like my home. The S9 does a wonderful job, but the map it created has some weird turns. As far as cleaning goes, the vacuum does a really good job and the deep clean function really is a deep clean. Unfortunately, the battery runs out quickly when you use the deep clean feature. I have done a few deep cleaning cycles and then used the custom option inside the app to change it to less of a deep clean so it can do the entire house in one charging cycle. I will switch back and forth depending on how badly it needs it. The vacuum does a great job at collecting dirt in corners and along base boards. Way better then I would have imagined it doing. Removing the bin to empty the trash is super simple. The sensor does get dusty and needs to be cleaned every so often but overall, I am not disappointed with the results from my personal R2D2 unit. The changing base is a bit aggravating because I have had it move on me when my Roomba is trying to dock. We ended up using carpet tape to keep the base in place so that when the Roomba docks it never moves making sure that I have good charge at all times. iRobot really knocked it out of the park with the S9. I have a 1485 square foot home and it does its job phenomenally well. An added perk is that having this robot vacuum means that my daughter is off the hook with vacuuming twice a week and that makes her extremely happy. What’s funny is that the robot vacuum actually does a better job than she does cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly Impressed

    Posted .
    Pros mentioned:
    Powerful
    Cons mentioned:
    Dust bin, For carpet

    Roomba took a cue from the Neato Botvac and ditched the hockey puck shape. I've been researching robot vacuums for over a year and really wanted a Roomba 980 but at around $800 I couldn't pull the trigger on it as it was consistantly beaten in head-to-head comparisons in corner and edge cleaning by the Neato's square, forward-facing shape. The D shape of the S9 alleviated my fears and the performance and navigation is impressive. We have 80% hardwood flooring with carpet in the 4 bedrooms but our hardwood is probably 30% or more covered by area rugs. We have 3 kids under 10 and 2 big dogs so there are random socks, toys, etc. scattered everywhere and dog hair and dust are a constant. After picking up the clutter on the floor I ran a training run on the Roomba. No suction, just a mapping run. The S9 came off the charging dock, did a circle and went back to the dock. The error message on the history log simply said "Stuck". Time and again the S9 would leave the dock, turn around and come back. Reestablishing the WiFi connection didn't work, powering the unit down and back up didn't work, uninstalling and reinstalling the app didn't work and removing my specific unit from the app and adding it again didn't work. After messing with it for several days I finally gave up. I sat down to write a horrible review but then decided to contact the iRobot tech line. The agent connected with my S9 and after trying a few different options she did a factory reset and the Roomba took right off. She must have been able to preserve the settings I had entered because no further input from my end was required. The first time it actually got out of the gate it cleaned for 1 hour and 33 minutes before returning to the base to charge. I watched the s9 the entire time and can say that it doesn't miss much. I paused the job 5 times to empty the dust bin and it was embarrassing. There was so much dust and hair in the bin I almost felt sorry for the vacuum. The s9 isn't what I would consider loud. You can hear it but unless you're a light sleeper I don't think it would wake you up. There is an audible increase in power when transitioning from hardwood to carpet but the volume level is still far from obnoxious. One of our rugs has tassles that are approximately 3" long and I was certain they would tangle in the brushroll and cause the Roomba to stop but it went right over them again and again with no issues at all. We have been using the s9 for over 2 weeks now and we have only had to manually return it to base 2 times. The first was because we placed the Roomba in the back of the house to start a job. The battery ran out and the machine just quit in the middle of the floor. I was disappointed but learned that if the unit does not start a job from the base, it will not return to charge. No big deal. The second time was when one wheel of the Roomba went over the lip on the bottom edge of a dollhouse and it couldn't back out. We helped it over the lip and it took right off and resumed it's job. Corner and edge cleaning is exceptional but leaves me wondering why there aren't brushes on both corners of the s9. I would think that would eliminate a lot of turning around and returning to finish the edges. There are 3 cons to the s9, 1 of which is easily remedied. First, despite being chock full of technology, the s9 still uses a bump-and-go way of feeling around and I have noticed some white paint from our kitchen island on the machine and a dark spot on the island. Slightly annoying but not enough to deter me from using the Roomba. Second, about 20% of the time while attempting to access the s9's settings, job logs, etc. I receive a message that in order to use these features, my phopne has to be on the same network as the Roomba. They are on the same network. Have been since day 1 but still the message continues to come up. Normally a power down of the Roomba fixes the issue. The third con is emptying the bin. It holds a lot but is still a tiny receptacle. Fortunately, an agent at iRobot confirmed that the s9 is compatible with the self-emptying base of the s9+. I will be adding one shortly. Yes, it's $300 so do yourself a favor and get the s9+ with the base in the first place. You'll save a little money, have the best robot vacuum on the market and since the self-emptying base is supposed to hold up to 30 bins of debris, you'll hardly have to think about it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Requires Constant Babysitting

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    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Home use
    Cons mentioned:
    Stuck

    I bought this $1,000 robot vacuum cleaner hoping that I could set a schedule and have it clean my home while I was away, or doing other things. I was naive and foolish. This unit gets stuck, on average five or six times on my kitchen table and chairs, even though I tilt the chairs to prevent the vacuum from getting stuck on the chair legs, which it does 100% of the time if I don't tilt them up. It does well in the rest of the house so long as I prepare the house for it by putting drapes out of its reach, pulling the bed covers up on top of the bed, ensuring no USB or power cables are on the floor, and move the coffee table to the sectional so the robot won't get jammed under it. What would help a lot is if you could tell the robot: don't go to this little area. You can tell it not to do entire rooms, and I suppose I could fiddle with it to set up a "room" that only includes the spot where the kitchen table is, so maybe I will try that. Overall, my advice would be to check out your home to see where a robot cleaner would get stuck before getting one of these.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best money can buy

    Posted .

    This vacuum is awesome. Sure it costs as much as a high end smartphone, but if you have to have the best robot vacuum, then this is it. It's a relatively quiet robot vacuum. Still loud enough for it to annoy your dog. It does seem to adjust its suction when its on hard floor vs. carpet so there is that. It transitions well between them. It is a good vacuum first and foremost so there is that. The design is beautiful and sleek. It really seems to scream luxury with its design. It is very easy to empty. The cartridge is easy to clean. However, what sets it apart from the others is the mapping. The s9's smart mapping feature is sick. It is scary how well it can map your living space after a few runs. A lot of robot vacuums these days have that feature but the Roomba is really good at it. The biggest draw for me was that it can clean specific rooms. There are certain areas of the house that need more attention and this baby can target it or it can avoid some of the areas with more junk around. Once the floor is memorized, then you can set up areas which you want the vacuum to avoid. This feature is way more useful than you realize. I really do think that this smart mapping is the best on a robot vacuum. Watching the vacuum is almost scary. You can almost see it thinking when it stops in the middle of the room and then chooses a direction. There are some flaws. The smart navigation is not foolproof. Sometimes it just seems to want to do its own thing. It will miss cleaning the room that I specified or even clean a room that I had marked it to avoid. Also, there were a couple times when it got stuck in a narrow space and really couldn't make it out. These issues were relatively rare but something to be aware of. These issues will hopefully improve with software updates. All in all, this is a great vacuum. If you want the best money can buy then this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive…but worth it for those who can afford it

    Posted .

    I’ll be honest. Until I received the Roomba S9, I never considered a robot vacuum. They are overpriced, & have small dust bins. There are cheaper models, but I’m uncertain of their quality, and they still have small holding capacities (more on this, later). So, is the S9 worth it? Let’s find out. SETUP: Plug in the base in, roll the S9 onto the charging plate, installing the iRobot HOME app onto your device (Android or iOS), & follow the simple step-by-step directions (manufacturers have gotten much better at creating apps…in regards to setup, as well as operation). If not for my multiple levels of Wi-Fi security, I could have had the S9 ready to go (opening box, to fully operational) in under 10 minutes. OPERATION: The first thing you want to do after getting everything set up is allow the Roomba to map your house. Using its sensors, it determines the layout of your house, including furniture is location. Once this has been completed (if you rearrange any furniture, remapping is a simple procedure), future cleaning is easily accomplished. Speaking of vacuuming, this can be as simple, or as complicated (still fairly simple) as you want it to be. Before you start using the Roomba for everyday vacuuming, I HIGHLY suggest using a regular vacuum to vacuum the entire house. Remember earlier, where I mentioned the small holding capacity – while it’s gotten bigger from early robot vacuums, it’s still not that large (I’d estimate approximately 4-6x larger than the first Roomba model). If you don’t follow this suggestion, you could find yourself needing to empty the holding bin every few minutes (possibly sooner, depending on how dirty/dusty your house is, ESPECIALLY if you have pets). Once your house has been vacuumed using a traditional vacuum, you’re ready to put the Roomba “on duty”. The ‘simplest’ operation is to just open the app, and hit “CLEAN”…the Roomba S9 rolls off its charging base, and starts doing its job. It will automatically return to its charging base when the battery starts getting low, when the dust bin fills to capacity (you’ll need to manually empty it…unless you purchase the CleanBase, explained below), or upon completion of vacuuming the house. If you want to go the ‘complicated’ route, the app offers a number of options, most importantly being the “scheduling” (I don’t think I need to explain this, as it should be self-explanatory). Quick note on the scheduling: IF the Roomba’s operation is quiet enough for you to sleep when it’s vacuuming, AND you have purchased the CleanBase, you could schedule it to vacuum at night, while you’re sleeping. This is neither a suggestion, nor a recommendation (I haven’t actually tried it, myself, as I don’t have a CleanBase), but it is a possibility some could consider. ADDITIONAL INFO: iRobot has also introduced the companion Braava jet m-Series robot mops, starting with the m6. While this is a $500 item, according to iRobot, it not only pairs with the S9/S9+, but the two bases (through Wi-Fi) can communicate with each other. When the S9/S9+ completes its vacuuming duties, it can “inform” the m6 to start its mopping duties – talk about the “ultimate cleaning solution”…albeit, an expensive one. If you purchase the S9+ ($300 more than the S9), it comes with the CleanBase. However, if you purchase the S9, and decide you want the CleanBase, you can purchase it separately, for $350. For those who don’t mind manually emptying the Roomba, you can skip to my “good, bad & ugly” section…for everyone else, continue reading. What, exactly, is the CleanBase? It has two ‘features’ – it’s a charging base, exactly as the S9 came with…AND, it’s a large dust bin, with its own (sorta-kinda) “vacuum cleaner”. If you look at the bottom of the S9, just to the side of the two charging contacts, you’ll find a green rubber “trap door”. On the standard charging base, there’s nothing to match the trap door’s location…but, on the CleanBase, you’ll find a hole that, internally, leads to the fairly-large dust bin behind the charging area. This bin has a capacity approx 15x that of the Roomba’s bin. When the Roomba rolls onto the charging base, it activates the base’s built-in “vacuum”, which sucks everything out of the Roomba, into the CleanBase’s bin. Once the CleanBase’s bin is full, you remove the bag, throw it away, and replace it with a clean bag. THE GOOD: Vacuuming ability – While I would NOT suggest/recommend using a robot vacuum (including the S9/S9+, which has a suction capacity 40x that of the Roomba 600) for “heavy” vacuuming, it does an excellent job when used for daily vacuuming duties, keeping your floors/carpets constantly dust/dirt-free. Scheduling – I appreciated the ability to tell the Roomba to start vacuuming on a moment’s notice (for example, if I accidently known an almost-empty bag of chips onto the floor)…the ability to schedule is a huge plus. Improved roller design – With the i7/i7+, the rollers were between the wheels…with the S9/S9+, they have been moved to the front, increasing cleaning ability. Corner/Edge cleaning – The S9/S9+ has two HUGE improvements over the i7/i7+. The first is the roller placement (mentioned above). The second, which is in-part due to the first, is adding a “corner cleaning brush”. Between the new location of the main cleaning rollers, and the addition of the corner brush, the edges & corners of a room receive a MUCH-improved vacuuming job. Longer battery life – I’ve never had a Roomba (or any other robot vacuum), so I don’t know how much of an improvement this actually is. That being said, iRobot does claim a longer battery life, which is good enough for me to mention it under the “good”. CleanBase – I’m mentioning this before the “bad”, as it’s a very good ‘solution’ to said “bad” point. THE BAD: Dust capacity – While robot vacuum manufacturers, in general, have increased dust bin sizes, they are still relatively small. In a ‘normal’ vacuuming, you will still find yourself needing to empty the bin at least 2-3x, depending on the size of your house. I realize robot vacuums will never have the capacity of traditional vacuums, but they should still be able to enlarge the dust bin capacity further. That being said, there is a sorta-kinda “solution”, in the form of the CleanBase. With the CleanBase, as mentioned earlier, the capacity is approximately 15x that of the Roomba’s internal bin…plus, the Roomba “automatically transfers” to the CleanBase upon returning to the charging base. THE UGLY: Price – Roomba vacuums are still quite expensive, with the new S9 (and S9+, which includes the CleanBase) being the costliest, at $1000 & $1300, respectively (even the cheapest 600-Series starts at $250). If you opt to include the companion Braava jet m6 Robot Mop, that adds another $500, bringing the total to $1500/$1800. FINAL THOUGHTS: iRobot has greatly improved their Roomba line since its introduction, to the point that robot vacuums can finally be considered a “reasonable” purchase…if it were not for the high prices they still sell for. For daily vacuuming, they do a great job, and their semi-autonomous nature offers additional benefits. At the same time, even if you purchase one, you WILL want/need to keep a traditional vacuum on “stand-by”, as no robot vacuum can completely replace a traditional vacuum. The ability to use the app adds additional benefits…plus, with the release of the Braava jet m6 Robot Mop, you now have the ability to have a more “complete robot cleaning solution”…albeit at an even-more-expensive pricing (when adding everything together. The Roomba S9/S9+ is NOT for everyone…but it can be. Yes, it’s a LOLT of money to spend, but, for daily vacuuming (which quite a lot of people do), it’s indispensable. For the “Would you recommend this to others” question, I answered ‘Yes’…but, it truth, my answer is both ‘Yes’ & ‘No’ – and, I’ll explain. For the “average” person, who typically vacuums once a week, this will be a waste of money, and in would NOT recommend it. Because of needing to manually empty the dust bin (unless you have the CleanBase), you could vacuum your house several times in the amount of time it will take to vacuum once using the Roomba. On the other hand, for the person who can afford this “luxury” and/or for the person who prefer to vacuum daily (or, at least 2-4x per week), this would be an excellent purchase, and one I WOULD recommend. Since the majority of people who would be considering this product can probably afford it, that is the reason I answered ‘Yes’ to Best Buy’s question. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or somewhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Vacuum

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Mapping, Powerful
    Cons mentioned:
    Loud, Stuck

    Pros: + Very powerful, extracts a lot of dirt and dust that my more traditional vacuum fails to collect. + Very smart - makes very cool maps and gets more efficient in cleaning rooms over time. Works very well with Google commands; e.g. "clean the dining room", "have Roomba return to base", etc. + Basically autonomous - I love being able to tell it to clean a few rooms while I put the kids to bed and then coming downstairs to find everything sparkly-clean. + Easy to remove debris / Jenga blocks / barrettes stuck in the rollers. Cons: - Expensive. - A little louder than I expected / would like. - The bin needs to be emptied more frequently than I'd like. I have ordered the optional "Clean Base" and am looking forward to it's arrival, as it will greatly reduce the number of times I need to empty / clean the Roomba. - The battery dies a little sooner than I'd like. Regarding the last "con": If you're not in a rush, you can tell it to vacuum 3-4 rooms and, though it will stop to recharge partway through, it'll resume its work after it's done recharging and, when it's done, it'll send you a very cool map and analysis of the job it's just completed. It's very gratifying.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive development to the vacuum robots

    Posted .
    Pros mentioned:
    Home use, Mapping, Powerful
    Cons mentioned:
    Brush, Dust bin

    Roomba S9 is clearly a strong development into the vacuum robot’s technology and the good news are that is already available in the market, just need to do the investment. Basically, with all the new additions, I have the impression that I can talk to my device (using the app) fixing the basic parameters: what, when, how deep and for how long the vacuuming should occur. We are a family with couple of young kids and some allergies to dust, so we own many vacuum devices with all kind of powers and features, including a previous model of a vacuum robot. After comparing all of them, I am sure that Roomba S9 delivers the highest level of cleanness in the house floors with independence of the surfaces (in my house most of the areas are carpet but we also have some areas with linoleum and hardwood). Few main reasons to explain the comment: first, the shape like a D with a flat front (versus previous completely round models: O shape), allows the robot to reach corners and the narrow areas. The inclusion of a corner brushes completes the job. Two: when I compare with other robots that I own, I observe that the program that controls the navigation has been developed to increase the number of times that each square foot is vacuumed by a more insistent passing program. Three: the two brushes integrated underneath serve to attract each piece of dust without caring the size by being installed so close to each other. It’s like moving and suctioning when others sometimes only move the dust. Four: the sensors to avoid the objects and the wheels are clearly well installed and is strong with the bumpers, in many activities, I didn’t experience a single blockage or jam that required human interaction. The app (I use the android version) is in my opinion adds an unlimited power addition to the kit. I see the app as the method to interact and define the task that it’s being requested from the robot. Easy to install, despite the first upgrade/update of the software took some time, is quite intuitive and I found that has a so extensive number of options that I recommend investing some time in exploring all of them, to make sure that the experience can be maximized. From the more basic controls like language, metrics, when to start the work or when to return to home, the definition of suction power and noise level you can control a big number of preferences and the basic robot configuration (wifi, cleaning level..). Additionally, and the big guau factor is the capacity deployed by the robot of mapping the house surface while the vacuuming (it took three times to complete the map) that serves you to determine future works. Two new discoveries are that the mapping includes the level of wifi coverage in the different areas or the house and the areas where more dust was collected. My only single concern (the reason for 4 starts) with this product is referred to the small size of dust bins. Seems contradictory that with such suction power they integrated a so small bins that get full after 30 minutes of suction making compulsory for me to stop the process to empty it before the full surface is fully covered. After exploring in the web I discovered that there is a version that will include a base/home that serves for automatic dirt disposal at an additional cost. In my opinion, having the model without this addition, makes less powerful the investment and should be a must and not even an option for the purchaser, notably considering the size of the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat one out of them all

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We have a Belgian Malinois (like a German Shepherd) and we tried Samsung and Shark. They could not handle the pet hair. The Shark couldn’t hold a charge long enough to do one floor. We actually had each one replaced (thinking they were defective) before we gave up and decided to put our money on the IRobot. THE BEST DECISION EVER! This vacuum doesn’t the entire lower on one charge doesn’t freak out when dealing with the amount of dog hair and it’s easily cleaned. It’s a little louder than we expected but that just translates to power to me :-) Also it was easily setup. It’s nice and sleek and fits under most of the furniture.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba s9

    Posted .

    This is an amazing top of the line robot vacuum that delivers. The D shape, along with the spinning brush allows the s9 to get tight into corners, along walls, and around furniture legs. The battery lasts for hours, and it has plenty of suction to pickup pet hair and dust off tile/wood floors, and thick carpet. The companion app is easy to navigate and use, and also makes the initial setup of the s9 very easy. In my opinion, at this price point, if you're willing to pay this much for a robot vacuum, I would highly recommend paying the extra couple hundred to get the automatic dirt disposal model because the bin is not that big and fills up quickly. Especially if you have pets that shed like I do (2 dogs and a cat). Things I like: Maneuvers around and under objects without getting stuck. Gets tight in corners and along the walls. The Android app is easy to use. Does a good job picking up pet hair. Cleans my carpet and tile floors very well. Quiet mode, and scheduling cleanings for specific rooms is really nice. Things I don't like: Small bin capacity, expensive. Side note: The customer service is top notch. Myana F. Was extremely helpful and very understanding of my issue. I was having an issue with the cloud connection within my house/home network, and required several emails and phone calls back and forth. They were very quick to reply to emails and call back. I was impressed with their customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely smart, and better clean!

    Posted .

    We have owned several Roombas over the years, and all have been capable worth the spend. This one is a game changer. It’s an all new design from bin to shape to battery to software. The bin is SO much easier to empty. It pulls right up and out, and dumps into the trash with a button push. I need to pick the Roomba up to detach the bin from the side, this one is right in the center under a solid lid. The SHAPE made me so happy when I saw that flat edge. One of my biggest complaints about previous models was lack of corner and edge cleaning. They have finally figured it out on this redesign. The curb feeler has five brushes instead of three, and it truly sweeps the corners and edges. The level of clean is just so much higher with this design. The BATTERY lasts two hours. That’s a lot of cleaning time, and the robot actually finds its base every time for a recharge. I have seen it stuck under furniture but I have not yet seen it lost. That’s a huge improvement. After the the first couple runs, you’ll figure out what spots are trouble for it and block them off. We have two trouble spots, one under the foyer table and one under a chest in the living room. I have since placed obstacles in front of those so Roomba can clean on schedule every other day and not worry about it getting hung somewhere. Yes, you have to empty the bin, but the clean is so great now that it does not bother me. Anyone worried about level of suction need not. We ran it right after our housekeeper left and it pulled even more dirt from the rugs. Pet hair is no problem at all anymore since the corner issue is solved. The only part I had to remove a star for is the smart mapping. Maybe over time it will get better, but for now Roomba cannot seem to find all the first floor rooms on her own. It consistently skips the bedrooms and says it is finished. I’ll update if that changes. Hopefully it will. For now, our common living areas are all beautifully swept and clean—our first floor is about 1900sf total, so she’s getting about 1000 of it and we’ll within one charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weird at first but amazing overall.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    At first I was wondering what is going on in his artificial brain lol,that was only because it was mapping my house so precisely it took a week. During that week I figured out you can play with the power on the app,I got it all the way up for a week or so and my house has never been cleaner,I should mention I have two dogs and both shed so much that I had to sweep every day twice for years with great roomba vacuums.but this one is a game changer,it goes everywhere cleans deep carpets like no other,changes his power level to half when on hardwood floors or tile.never leaves untouched spots,empties himself and goes right back to work.charges himself and goes back to the same spot he left off.feels like a real cleaning service:),my bravaa jet nips after the vacuum is done and stays so clean cause the vacuum got everything!!! It’s been a couple months now and this thing is my best friend.thank you Best Buy lol

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

    Posted .

    The iRobot Roomba is my second robotic vacuum, the first is a Shark ION Robotic Vacuum. I must say that both robots pick up a lot of dust and dog hair, as I have two pups who shed quite a bit. I believe the iRobot Roomba does a slightly better job than the shark, but is also more costly. The Roomba also has an Apple app which makes scheduling cleaning times a bit simpler. On top of it, I can now ask Alexa (Echo) to start cleaning using my roomba. My first go at trying to use the app by connecting through WiFi failed, but succeeded on the second attempt. It did make scheduling which day and what time you wanted the robot to clean easier and this morning it started cleaning precisely at 9:00am as scheduled. I am still amazed at the amount of hair and dirt the Robot can pick up. What is even more amazing is that if I clean on Monday, Tuesday the dirt bin is full again. My home has laminate and also has carpet and rugs. Roomba does an admirable job on both. It is a bit noisy, but it is alright when it is able to do a neat job. A robotic vacuum is certainly a luxury, but if you can leave your home, go to work, and come home to a clean home, it's worth every penny. It's one of those items, that you didn't think you needed, but find it indispensable once you have it. It is necessary to spend about 5 minutes once a week to clean the unit to keep it running perfectly. It is not a messy or difficult job especially after you've done it a couple of times. Roomba also learns the home layout using smart maps which is really good. One of the biggest differences I see between shark and Roomba is that when shark runs out of charge, it searches for the charging station for a long time as it doesn’t have a map feature, so it runs out of battery sometimes and dies. Roomba, on the other hand, swiftly goes to the charging station without any issues when it is time. It is a great product from iRobot. Love it and would definitely recommend to my friends.

    I would recommend this to a friend
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