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Customer reviews

Rating 4.5 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 3 out of 5 stars

    MarkusAugustus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter works ok. Okay, just ok. I am using this in a Thunderbolt 4 port in my laptop. NVIDIA RTX 2000 Mobile ADA Generation GPU. I have two 4K ACER Monitors connected to my laptop. One in a HDMI 2.1 port and the other in a Thunderbolt 4 port via the J5Create adapter. Both are going to the monitors via ultra high speed HDMI cables. Running both monitors @ 4K and 120hz RR. The straight HDMI connection is awesome. The connection going through the J5Create adapter has washed out blacks. I switched back and forth to rule out a cable issue. I will probable return. I'll think about possibly keeping it just for the breakout of the additional USB ports on the Tbolt 4 port. You can see the obvious deficiency in the monitor on the left in the picture. The adapter does get pretty warm but all adapters moving a lot of data do. One extremely good thing about J5Create is their support. You get to speak with a domestic rep pretty quickly and you can tell they are not reading screen prompts/answers, they actually know the products well. I am going to try another adapter made by Cable Matters. It has a higher ceiling in their specs for throughput. We'll see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about a month now. This is on the best purchase I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for something that would handle signal transfer for remote data controls for cameras in our space. This was able to interface with our main computer and split high-speed data (USB 3.1, USB4, Thunderbolt) as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and as expected. Allows a more stable screen mirroring experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good product but it didnt fix my issue. Unfortunately my issue couldnt be resolved but it has nothing to do with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality, 3 stars due to functionality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is built well, however it didnt support 1440p @165hz. I even tried using the passthrough for extra power. Its advertised as 4K @144hz, so 2K @165hz shouldnt be a problem. I ended up getting one from amazon for $10 that did the job. I still like having this dongle as it’s still useful for other tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good adapter and works great for in the go and multiple monitors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adapter is great for multiple devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a lot of different adapters. This one is the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and accessible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and accessible! I’m able to connect multiple devices simultaneously and not interfere with progress of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB-C connector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and it is affordable. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Adapter for Legion Go / ROG Ally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little adapter has it where it counts for handheld gaming. 1. 144hz 4k support. 2. 1 USB-C 3. 1 USB-A 4. 1 USB-C (Power Only) And that's it! It all works pretty reliably and is easy to throw in a bag or pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s durable and just what I needed to use for my iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dongle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is nice and provides all necessary ports.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality works as advertised highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Limited use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited ports not very useable for most office desk texhnology

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

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