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Customer Ratings & Reviews

Model:
JAYBIRD X2-ICE
SKU:
4202502
Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2906 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the X2 Wireless Earbud Headphones' sound quality, fit, and comfortable design. Many also appreciate the long battery life and reliable Bluetooth connectivity for workouts. However, some users noted the bass could be improved, and a few experienced minor issues with volume and connection stability. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,906 reviews
  • Rated 4 out of 5 stars

    gift for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally chose another product which the salesperson told me wasn't guaranteed against sweat. Thank goodness for the honesty and guidance to show me a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the wireless beats, i liked the beats but i enjoyed these more because i wear glasses and the part the goes around the ear was always making my glasses move. The piece that goes into the ear really bothered me so i took them out. they do stay in my ear without them. Really like the sound, the beats do have a better bass-y sound. These have a better all around sound, if that makes sense.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great- never falls off Never loses connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great pair of headphones. Great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after reading plenty of reviews and am glad that I did. I previously used the Moto Buds which I still use for work. These came in more handy when working out and on bike rides. They are very lightweight and do a good job sealing in your ear. They came with foam ear tips but I haven't tried those out and the silicone tips work just fine for me. The only complaint I may have is the volume control. I use a Nexus 6P and my Moto Buds volume control is in sync with the phone bluetooth volume level. These X2s however, have a volume setting independent from the phone. You can max out the earbuds but still need to raise the phone volume and vice versa. Other than that everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I can go back to wired headphones after experiencing the convenience of wireless ones. The music quality sounds great and doesn't suffer from any Bluetooth issues. The noise isolation is great, so if hearing your surroundings is important at the time then I WOULDN'T recommend these (that's a good thing)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pruchased these when they went on sale for 50% off. I've tried different brands and these are the best so far that I've tried. Battery Life is decent. I got about 6-7 hours on a charge. Sounds is 7/10. Battery is 7/10. Comfort is 6/10. Only cause the left ear bud kept falling out and was uncomfortable. but the right one was fine. I've tried jogging in these but the left ear always falls out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , excellent connectivity , easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome for workouts i longer have to worry..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equality. Sound is good. Not heavy on base. Batteries only last about 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality with lots of customization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after doing some research online not online because their reviews were overall positive but each review with a stated issue mentioned how great the customer service was. The audio quality is solid for what they are...not real bass heavy but clear and crisp. I mixed and matched all of the various foam and rubber tips with different sized wings and still have to readjust every so often but they stay put for the most part. Two things I am not a fan of, however, was that in less than one month of use, the left earbud started cutting in and out...which customer service said no problem and they'd replace it if I wanted. They started working again since and haven't cut out in about a week so I'm waiting before I send them in for replacements. Secondly, I used the small sized Comply foam tips for a few weeks and they tore right in the front center (perhaps from having to constantly readjust and push back into my ear canal)...I swapped them for a larger size which didn't fit properly so I am using the small sized rubber ones. When/if the one earbud fails again and I have to send for a replacement, I will also be addressing this new issue as well. Otherwise, solid earbuds, a bit pricey considering the issues in under a month of use, but perhaps I just sweat more than most? Not sure. Still would recommend buying simply due to the great customer service and peace of mind that if and when problems arise, they will be handled quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds with fantastic sound and comfortable, lightweight to wear! Microphone works very well, minimizes background noise. Very simple to set up with my iPhone. Very nice earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones for the amount you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I owned the previous blue buds lasted 1.5 years before they quit i used these to work out and so far I've owned these for 6 month and have not encountered any problems happy to own

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great product and am enjoying them after 50 hours of use. No dropping, stays in ear well and gkod sound quality. Price should be dropping soon because of a newer product being released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones. Built strong. Made of good quality materials. I run a lot during all weather conditions and they stay on my head with out needing Adjusting every 5mins. Bluetooth is top notch, always connects with no problem. Just an overall great item. Sounds clear with not to much base like others.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds. The sound is amazing and it blocks out external noise. He loves the way it fits his ear canal and does not fall out during workouts. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Bluetooth headphones you can buy, period. It has great sound quality and amazing battery life. I use it to work outside with and to work out with and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my pair of Jaybirds x2 so much they are great for when I workout and just to relax to music. Highly recommend especially to workout in because they don't fall off no matter what!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best earbuds on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read plenty of reviews before purchasing this product. I must admit, they perform better than expected. Definitely recommend based on functionality and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy bluetooth connectivity, comfortable earbuds. I purchased these to rid myself of the wired connection to my cell phone while doing yard work and working out. These are my first wireless earbuds. There are a few options for wearing these - my objective was to get them behind my neck so they were out of the way. With this in mind, you can allow them to hang down and behind your neck or rearrange the earbuds in such a way that they go up over your ears (like where sunglasses would sit) then behind your neck so less cable hangs down in the back. For me the first way simply leaves more cable back there which bounces up and down as you walk - a bit annoying, plus the earbuds tend to work themselves loose. My preference is the up-over-the-ears approach which works better for me. For this to work there are these "wings" you need to add that help the earbud stay in your ear. The "wings" catch on the folds of your ear to add stability and friction so the earbud stays put. These took some getting used to but after several outings with them they're no longer bothersome and quite unnoticeable now. Different sized "wings" are included so you can customize the fit. There are color options as well. All in all a great product that has provided me excellent sound quality from a very comfortable fitting and out-of-the-way wireless earbud headphone.

    I would recommend this to a friend