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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, fit, battery life, comfort, and price of the X3 Sport Wireless In-Ear Headphones. Many users find that the headphones fit comfortably and stay in place during workouts, and they appreciate the long battery life. The sound quality is also praised, with customers saying that the headphones produce great sound. Additionally, the price point is seen as a positive aspect, with some customers mentioning that they got a good deal on the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,659 reviews
  • Rated 5 out of 5 stars

    Excellent wireless earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing!! Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best of all wireless buds i have ever tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves these earbuds they are a much needed upgrade

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to apples headphones, I really didn't like these. I can't seem to find a good wireless headphone that doesn't have some kind of compromise. These headphones overall almost sounded as good as apple's, but to get the base to sound ok I had to use the forming foam covers, otherwise base was very subtle. I also found that while working out or running, these plugged my ears so much that all I could hear was me breathing heavy, which is very distracting and was enough to return them to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are perfect for working out easy to use easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. Fit is good. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds! Works good during workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use in workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it before but formed out so purchased another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great while they lasted. They stopped turning on after less than a year of light use. Jaybird’s customer service was completely unresponsive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very very very very very very very very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is great store. I will let all my friends know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of being able to adjust the music and sound with the app. I don't like that they fall out of my ear when I workout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves these headphones and is very pleased with them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke when I was putting on the different wing tips. Also they do not sit in the ear as well as the bose. I would just get bose headphones and call it a day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Very average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn't good at all and not loud. Couldn't keep it in my ear even after trying all 3 sizes of accessories.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hello Ramy,

      We are sorry to hear that the Jaybird X3 did not meet your expectations with regard to the sound quality and fit and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.

      For future reference, you can try these suggestions regarding seal and fit (for all models):

      1. Try without the charger/clip
      2. Test over-ear/under-ear fit
      3. Test all combinations of eartips and wings, including different sizes in each ear
      4. You may view the instructional video on this link:

      http://www.jaybirdsport.com/support/

      As for sound quality, please try the Jaybird App for a custom equalizer/sound settings.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rated 3 out of 5 stars

    The earbuds keep falling off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones, however, the rubber earbuds keep falling off. Not very stable on how they are attached to device. Will definetly not buy another pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    X3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them..we've been using jaybird for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those headphones are great for work out I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product .. I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones gets me through my workout

    I would recommend this to a friend