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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1006 reviews

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93%
would recommend
to a friend

Customers are saying

Customers find value in the Cinema SB400 Soundbar for its exceptional sound quality, impressive bass, and user-friendly Bluetooth connectivity. Many customers rave about the deep and rich bass, while others appreciate the convenience of the Bluetooth feature. The easy setup process is also widely praised, making it a popular choice for those seeking a hassle-free audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,006 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is unreal! And the design looks great with our tv.

    I would recommend this to a friend
  • Cons mentioned:
    No display

    Rated 3 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the jbl it's has crisp clean sound reproduction although I wish it had a screen to see what settings it's on if its optical or blue tooth or where the volume is at but if you have the remote in hand I guess it doesn't really matter just hit the button for what you want to switch to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar, best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. The bass and the midrange are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar packs a punch! Lots of sound. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    greeat sound system for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the sound that comes from this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the time the salesman took to show me his suggestions. I was looking at a less expensive model, and he suggested this one. He spent the time to help me compare actual product rather than sell me something I would get home and not be happy with. Although I spent more than I was planning, it has paid off in quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality that this sound bar makes is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has good sound. It is also very easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. It sounds like you are in the movie theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very great sound system. I want to buy another one for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love!!!! Great quality not too over powering. Do it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ALMOST AS ROOM FILLING AS MY 7.2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNBELIEVEABLE! BEST SOUNDBAR EVER! GO GET ONE NOW!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub Woofer is great, sound bar sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having many problems with sound bar, seems to freeze when I fast forward through a taped program.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL system sounds amazing and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with the sound bar. Excellent sound, powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a must for my smaller space. Didn't need a huge surround system. This is well worth the money for the quality that it brings compared to many of the other models offered. The ease of operation with the remote is great. Turn on the higher base or turn it off by one push of a button. Definately a good purchase for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound system. Good base and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, bass is very good. Perfect for music use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this sound bar, it's has great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Awesome sound until it stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Product because the sound was awesome! It worked very well for 9 months. Stopped working suddenly right before the 1st NFL game of course. It turns on, bluetooth works but still no sound. Id recommend buying this product if they throw in a warranty since the cause for my soundbar to stop working is unknown. Plus calling to get it fixed is a nightmare between customer service/geek squad :nobody wants anything to do with it. Needless to say, Purchase something with warranty from best buy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      The unit certainly should not be behaving this way. Please try resetting the unit by doing the following. This will reset it to the way it was when it came out of the box, and will hopefully fix the problem you are having.

      1. Switch the SB400 ON.
      2. Press and hold the Surround and Volume (–) buttons simultaneously for about 3-4 seconds, then let go. The Source selection Button flashes amber, followed by the power button and source buttons flashing several times.
      3. The soundbar is now reset.

      It is important not to press too hard on the Volume- button, because that will also press down the Volume+ end of the button, and the reset will not work then. If you press too hard, two clicks should be felt or heard, indicating that this is wrong. JBL