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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 6,524 reviews
  • Pros mentioned:
    Sound quality, Volume

    Rated 4 out of 5 stars

    Clear and good bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets nice and loud and stays clear even at the pool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Serious sound from this lol guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with clients on Zoom and tried it outside near the pool and jacuzzi and was seriously impressed with the sound outside!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m exchange I’m upgrading to the next level up because I really want my music loud

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish the battery lasted a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Rock the flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flip 5 is a great portable bluetooth speaker with great sound. Its plenty loud for indoors or outside on the deck for you listening pleasure. Small compact size makes it easy to bring along when traveling, camping or wherever you may go. I give it an A- only because there is no Eq on board.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Speakers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my husband as a Christmas gift and the sound is excellent. He uses it in his "man cave", and takes it with him when he travels.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    IT DOES NOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it a coupel of times and it doesn’t charge any more, I even tried a different charger and same thing. It starts charging and then stops and if I turn it on, starts for 1 or maximum 2 songs and then stops working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Your JBL Flip 5 might has a bad power adapter to have a problem like this. The charger may not be powerful enough to power the unit and charge the battery. Check the adapter and make sure that the rating is 2 amps or higher. Reset may also fix the issue, please follow these steps: Remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off.
      The speaker has now been reset. For further assistance, feel free to contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL weather resistant speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound absolutely lives up to the JBL name. The deep rich sounds give you everything you need it such a robust versital speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I only had this at a short time the speaker had great sound. The one issue I had was that after it needed charged the charging cable shipped smashed and I was unable to plug it in. I returned it and I’m now waiting on a replacement. Hopefully this is just a one off thing and that this will be a great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and it’s great !! Super loud and it has lots of bass , it made my house shake like a surround sound !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it the sound is awesome he said its real loud I'm so glad i bought it for for his birthday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all its a solid chose for a speaker but if you looking for something super loud try going for the jbl charge or xtreme

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL makes a great product. This portable speaker packs a powerful punch. If you are looking for cleat and crisp portable speaker look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very clear speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and very bassy Bluetooth speaker for my electric scooter. I can hear the lyrics clearly even at 50+mph.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first speaker purchase from Best Buy and I love the quality of this speaker. I can feel the bass and beat through this speaker when playing music :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Bluetooth speaker and this one is great. The bass and general sound is powerful for the size. It actually sounds better than the previous JBL I had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, she takes it everywhere she goes, sound is good. Battery last her for days even though she uses it almost all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for pools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is for sound is unbeatable. I love the color and this is our pool music maker, i connect via Bluetooth on my phone and can play pnadora, anazon, Spotify...etc. it's great, but don't expect massive base. It's better than the Alexa units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on black Friday. Was a good deal. i have two other JBL portable speakers and have been very happy with them. This was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This awesome little speaker has a great sound. I’m so impressed with the quality and I plan to buy a few for Christmas gifts. But it.. you won’t be sorry!

    I would recommend this to a friend
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