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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6553 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, portability, and long battery life. They frequently praise its impressive volume, powerful bass, and compact size, noting its easy Bluetooth connectivity and water resistance. While generally positive, minor concerns were occasionally mentioned regarding the charging process, the absence of a microphone, and its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,553 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just right for a teen girl

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one each for 12 y/o and 15 y/o girls. Good sound, good value for price. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just right for teen daughter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one each for 12 y/o and 15 y/o girls. Good sound, good value for price. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Peace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. It very loud thank you I will tell my family and friends about it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound quality for a decent sized room and also outdoor use. Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent affordable sound! I also have a flip4, I use it in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker ever! love it so much. haven’t stopped used it ever since i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy puts out. The bass I love. Easily to move about from room to room. Love that I can take it out on my balcony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 how do you beat this little thing. Great sound out of a portable speaker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low cost, muddy sound quality, disconnects

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker mysteriously disconnects from Bluetooth at least once during a session and I have to reboot and reselect it on my device. The sound quality is heavy on the low end, and rather muddy. It’s OK for the money, but not for the audio quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. here are some troubleshooting steps for us to check your JBL Flip 5.

      1. Please make sure that your source is within 10 meter range from the speaker.
      2.Try pairing the headphones to a different source ex. (phone, tablet) for us to check if the headphones will have sound using a different device.
      3. Make sure that Bluetooth is NOT on and connected to any device.
      If the problem persists, please contact our customer support for assistance in checking your options: https://bit.ly/36JTBlN JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she absolutely loves it. I have the Flip 4 and am pleased with that speaker. This one is more powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Trendy speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lil speaker. It has such tremendous sound! Really get a bang for your buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great little speaker but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great little speaker. Had the old version and this one seems to have more emphasis on the bass which is not better with some music. The older version was more balanced musically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little portable speaker. Has really nice quality of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl Bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker ! Would recommend for outdoor and indoor activities be prepared for extreme bass!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    JBL Flip

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for indoors or outdoors. Can take a fall to. I’ve owned 3 of them now and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used in my 600 sq ft salon suite and its perfect! The sound is incredible and the color is perfect for my salon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong! Easy bluetooth set and even hit the hottub a few times...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't be beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one and wanted another to combine them. They are great bt speakers

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    DeSoundgood

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just prefect for car, office or any where!!! I use it paired w phone in vette!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    IT DOES NOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it a coupel of times and it doesn’t charge any more, I even tried a different charger and same thing. It starts charging and then stops and if I turn it on, starts for 1 or maximum 2 songs and then stops working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Your JBL Flip 5 might has a bad power adapter to have a problem like this. The charger may not be powerful enough to power the unit and charge the battery. Check the adapter and make sure that the rating is 2 amps or higher. Reset may also fix the issue, please follow these steps: Remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off.
      The speaker has now been reset. For further assistance, feel free to contact our customer support. JBL

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