Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6553 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, portability, and long battery life. They frequently praise its impressive volume, powerful bass, and compact size, noting its easy Bluetooth connectivity and water resistance. While generally positive, minor concerns were occasionally mentioned regarding the charging process, the absence of a microphone, and its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,553 reviews
  • Rated 5 out of 5 stars

    Value Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I got a great product at a very competitive price. Service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I got a great product at a very competitive price. Service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my daughter ...she loves it! Uses it almost everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL speaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this speaker! Great purchase. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent teen gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big hit with my 14 year old son. He uses almost every day!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker! I loved it, my mom and brothers each have one too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken product..poor service ..dissapointed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all! Took it to a Best Buy shop, was sent to a mobil phone seller in the store..not geek squad... had a random customer try to help ...the speaker did not work. I stood in line and returned it. Ive been to several Best Buys all over the Usa.. this was the worst service and treatment ever.. Myrtle Beach?? Thumbs down.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We would like to let you know that this is not the experience we want our customers to have with our products and services. If you are having issues with our products, feel free to contact our customer support for us to provide the appropriate troubleshooting steps to isolate the issue or to further assist you with replacement options. JBL

  • Rated 5 out of 5 stars

    Great for home and travel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one prior to going to Hawai’i, they were on sale during the holidays so had to get another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound other features no so great...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has terrific sound however it doesn't have a 1/8" headphone jack. We've had problems connecting it to 2 different projectors which is part of the reason we bought it.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    A Must Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great time in a very small package, with true to life performance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife. She absolutely loves it. Can't get much better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet bought for son for Christmas but I know JBL makes great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Flip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replaced her old Pulse with this new Flip, she loves it but is curious why it doesn't have a flat surface to lay it down like in the picture. Apparently it's intended to stand on end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker would recommend to anyone :) I only buy JBL product’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is more beautiful in person than in the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love going to this store! People who work here are wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted that speaker for a long time and I was able to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it so much I ordered a second one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size color and the volume control I’m hearing impaired so the loudness mattered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one and I love them. One in basement, garage and kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! Gave this to my dad for Christmas. Loved it

    I would recommend this to a friend
Sponsored