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Customer Ratings & Reviews

Model:
JBLFLIP5TEALAM
SKU:
6356538
Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 6376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,468 reviews
  • Rated 3 out of 5 stars

    Its just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved charging port but volume and sound weak. Small size makes it easy to bring with you. Better than phone speakers. Be careful with damaging the inside of the charging port. Kinda pricy. I think its worth 1/2 of the retail price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small speaker big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Performs well as a portable speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter LOVES it in her Dorm room. looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound good .looks like its not original cause the sound

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Does not keep a charge & randomly shuts off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wouldn’t keep a charge after 16 days and would randomly shutoff. Even after troubleshooting. I looked for return instructions and was 1 day shy of the return date. So I had to return to the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. It was easy to connect it to the wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker , I got it in the House and I work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got sounded amazing. After the first time I used it, it started flashing. Wouldn’t connect to anything and wouldn’t shut off. I returned it for another one. That one won’t charge at all. What the heck jbl?!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please follow the troubleshooting steps from our 'Battery and Charging Issues' guide via the link we've provided. If the charging issue doesn't get fixed, you may contact our customer service via the 2nd link so we can check your options. https://bit.ly/3blwbWY |  https://bit.ly/3u9M8Wz JBL

  • Rated 2 out of 5 stars

    Battery doesn’t charge good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery takes forever to charge and while at work i leave it on charge all day, sometimes it even dies while charging and i have to turn it off for a while for it to charge up. even if u turn the volume low it will still cut off when the battery is in the red. i owned the flip 4 too, i prefer the 4 but that one ended up not working because the battery port wouldn’t charge. these speakers have great sound but JBL needs to fix the battery problems with these things. idk if i’ll be buying the next latest JBL that comes out.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 3 out of 5 stars

    Bad MacBook connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall speaker except for when connecting to MacBook Pro it consistently loses signal and I have to repair it to get it work right. It works great with my phone but the main reason I bought it was to use with my Mac.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Job flip 5 charging problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on August 18th and it’s September 7th. The charger is no longer charging the speaker. I tired resetting the device and cleaning the charging port and cable but this hasn’t resolved anything . I was going to try and take it back and exchange it but it’s past due it’s date. Can I please get some help. I really am enjoying the speaker but I will no longer be able to use it once the battery completely dissipates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JBL Flip 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker wouldn't charge after only one use. Have to exchange it for one that hopefully operates correctly. JBL is typically has very good products so was very disappointed when this one didn't work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    JBL Flip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but needs more volume, the woofers on the ends are in an unprotected place that can be easily damaged especially by children.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have one color left in stock and it got dirty after 1 use. The plunge Bluetooth that broke but under warranty was better then this plus it was cheaper. Not my favorite Bluetooth speaker

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Average speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is compact and easy to use but is lacking on sound quality. My iPhone speaker has better distinction in highs and lows. It seems like this speaker just amplifies volume.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the JBL Flip 5 did not meet your expectations. If you have any questions or concerns about it please reach out to our Customer Support Team. JBL

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, when I have it turned all the way up it’ll mess up and start making a static noise. I have to turn it off and turn it back on but other than that, it’s okay!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Skips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the 1st one because its skips in & out of the sound for like the first 15min so i bought another 1 & same problem . never had a problem with other jbl products

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems in party mode connecting, not sure if its the internet or the samsung its self. hoping its just the device not speakers which are brand knew.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try to pair and connect a different phone to your JBL Flip 5 to isolate the issue. If you need more help, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Open box - “excellent” condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a charging cable and a charger. Definetely not an excellent condition.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. we suggest returning the device to BestBuy as our JBL Flip 5 must include a Type C USB cable. Please note that there is no Charging adapter included in the package. You could use any USB power adapter with 5V and at least a 2A power output rating. JBL

  • Rated 3 out of 5 stars

    Great sound other features no so great...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has terrific sound however it doesn't have a 1/8" headphone jack. We've had problems connecting it to 2 different projectors which is part of the reason we bought it.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL