Customer Ratings & Reviews
- Model:
- JBLFLIP5TEALAM
- SKU:
- 6356538
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing always disconnects randomly, and all of a sudden doesn't play any sound, it was problematic from the start but of course JBL wont help and just says to do a hard restart which does nothing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. If you already performed a factory reset by doing this procedure, 'while the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off' and the issues still persists. Please contact customer service so we can check your options. Here's the link. https://bit.ly/2WocMfi
Good amd bassy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and good bass. Full charge gets about 6 hours of use or so. I use it in my truck at work and it won't make it a full shift without dying.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
stolen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage, I didn’t even receive it the delivery company didn’t even put it at the door of my house and the item was stolen. Trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it it didn’t work, returned it. Got another one, it quit working after 3 days. Best Buy was of no help.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is only good for a short period of time... doesn’t get too loud so closed space is best use... and only keeps charge for about 4-5 hours
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Junk, because of skipping issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is junk! Although the quality of music is fantastic, the device has issues with skipping and I wish I would have read deeper on it's issues. It is like having all you favorite music with a scratch on it, so it blanks out consistently. Super disappointed because my first generation JBL never did this and I gave it away to someone needing music. Now I am stuck with this junk. Read up on JBL speakers skipping before you buy. I did all the trouble shooting and still skips.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. To avoid interference when using our JBL Flip 5, please keep away from wifi networks, walls, and other devices. If you need more help with your unit, please contact our customer support service via our official website or toll-free hotline.
- Pros mentioned:Portability, Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You generally can't go wrong with JBL products typically and this is no exception. For such a small speaker it has awesome sound. Easy to grab and go. Like that it is waterproof, bought it for the beach.
I would recommend this to a friend They mess up my order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worse customer agent ever. They screw up my order a very unhappy customer.
I would recommend this to a friendBrand response from JBL Support
Posted .We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL flip 5 has great sound but I can’t get the thing to charge to save my life. I keep it plugged in while I play it and the battery still dies on it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Un happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this product , I thought it was going to be better since it was the latest version but no
No, I would not recommend this to a friendGARBAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month and then stopped working... GET INSURANCE .. these things suck! And it’s very common for them to stop working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Worst products ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been only 4 months and it stop working and the worst part I can’t even exchange it Do not waste your money on this
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Our customer support could help you with checking your options. We're here to help: https://bit.ly/36JTBlN
Good sound. Bad setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible instructions for set up Elegant design but basic controls hard to figure out due to lack of reasonable instructions Good sound and portable Now has an odd problem: sometimes won’t turn on unless plugged in (not need recharging). Has the turn on diaphragm or mechanism already Inconsistent: sometimes it works. And, of course, inadequate documentation.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Decent speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality. Sound is a little canned sounding compared with more expensive models. Decent value for the cost.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken was for my son for Christmas returned it for another which is also being returned
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 Portable Speaker did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
RETURNING ITEM.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is no longer working as of 1/week ago! If item is no longer working ... what else do you want me to say?!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 6/3/2020 stopped working 8/31/2020. Piece of junk. $100 in the trash.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through our JBL Website.
Miss soundy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wish I had a few more, gave one to my sister
I would recommend this to a friendnot compatible with conference calls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for media. Had to return because couldn't connect to my phone for conference calls.
I would recommend this to a friendGood sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very portable and has quality sound. The battery only lasts about 4-5 hours, not 12 hours, hence the 3 star review.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your honest review of our JBL Flip 5. The music playtime varies on the volume level and the source content. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.