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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6553 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, portability, and long battery life. They frequently praise its impressive volume, powerful bass, and compact size, noting its easy Bluetooth connectivity and water resistance. While generally positive, minor concerns were occasionally mentioned regarding the charging process, the absence of a microphone, and its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 6,553 reviews
  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it has hard time to connect but over all is good in the price range.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soud quality is not that good. For example, if max the volume sounds like rubbish

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Flip 5, source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. You may try to use an equalizer like JBL App on your music application to adjust the volume to your preference. If you need more help, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Dont work after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Dont work after 2 months of use. Soud distorcion. Dont recomend that product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try to pair the speaker with a different device or check the volume. It would also help to try disabling any equalizer that you're using or try checking the audio by using a different app.If you need more help, please reach out to our Customer Support. JBL

  • Rated 4 out of 5 stars

    Looks good & sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to accompany a new ipod. Works beautifully & looks amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Users Beware - Won't pair with iMac Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounded good worked great with my iPad and iPhone yet would not work with my Apple mini computer. Had a staccato sound, cutting out every couple of seconds. Called JBL & Apple numerous times trying to problem solve. Invested a lot of time trying to resolve the issue. Extremely frustrating. Not happy with JBL's customer service. Since I bought it for use with my computer I had to return it. Really wish it would've worked for my intended use. Command buttons hard to locate. Since they are the same color as the exterior they don't stand out. Hard to find.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing your feedback on our JBL Flip 5. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it’s waterproof but it really isn’t. Charging port gets corrodes easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good little box sound quality ok I would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a factory, it's not real loud, but the speaker is not very loud.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took to long to ship but it’s good and it works very well and a nice gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    metza metza

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i heard this speaker at a friends house and it was awesome! so i bought one. well not so awesome. its ok i guess. not as loud and this one is muffled when volume goes up. ????? idk im just an innocent shopper. i have no idea why i always seem to get the elemons

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and great for outdoor use. Charging option very handy. Especially like the waterproof feature. Definite plus for trip to the beach or pool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for this little speaker . The kids love it on the golf cart

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Flippin' Over Flip 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound from such a tiny speaker! As a senior on a tight budget, I was searching for an inexpensive portable speaker with decent sound. Was a bit leery of all the over-the-top reviews, but, believe me, they are spot on! Awesome base and I'd probably blow out my windows if I cranked the volume up over 75%! Got the speaker on sale, but it's definitely worth full price, if that's what you have to pay. Easy to set up on both phone and laptop. Great for personal use or to gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt hold a charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge longer than 5 hours. And even when its charging it drains the battery and turns off.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help. If your speaker turns off less than 60% of the published playtime, and you purchased the speaker within less than a year, even if listening at maximum volume to heavy bass music, the battery should last longer than 60% of the published playtime. For further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 4 out of 5 stars

    Great sound from a small speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the flip 5 but disappointed it won’t pair with my flip -4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it could be a little louder I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but could be a little louder !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I can use it as it is supposed to be used. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hit the floor once and broke (on carpet), the speakers were buzzing and unable to be used past that point. It was barely used.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 5. Please note that your unit has a 1-year warranty. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great speaker!! love it so much !!!!!!!!

    I would recommend this to a friend
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