Customer Ratings & Reviews
- Model:
- JBLFLIP5TEALAM
- SKU:
- 6356538
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.
This summary was generated by AI based on customer reviews.
Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not 360 sound, I would have preferred and expected that the sound was 360
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
Very Disappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life awful. You can’t have the volume high unless you want it to die within 2 hours.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. Please follow the troubleshooting steps outlined in our 'Battery and Charging Issues' guide found in this link. https://bit.ly/2T1BMuX
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth speaker costing over $100 and not being able to sustain a proper connection with my phone was just a big disappointment and problem. I'd walk 10 ft most and it would begin to studder. My previos speaker was a Cambridge sound works speaker the connection was 30ft ++ and only cost $25. Hence why I decided to return this one. Not worth the hassle or the money
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for work and the battery life lasts less than 8 hours
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. Please follow the troubleshooting steps in our 'Battery and Charging Issues' guide by using the first link we've provided. If your JBL Flip 5 battery has an issue, contact our customer support thru the second link for us to check on your options. 1st link: https://bit.ly/3blwbWY 2nd: https://bit.ly/3r5oWYM
Difficult to pair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device sounds good and adjusts easily once paired. However, pairing is quite challenging.
No, I would not recommend this to a friendDoes not last 12 hours
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the JBL flip 5 for a replacement one hoping the 1st one was defective. But the replacement does not last 12 hours either. Max used time is 5 hrs before needing to charge. Very disappointed it does not last the 12 hours as indicated.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Disappointment...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is louder than jbl 4 and charges thru micro usb C, now this speaker still doesnt float, no aux input, no speaker phone, the most serious issue is that is not compatible with any jbl connect plus speakers... (you cant connect them)thats so sad and yes it is just a mono speaker like the jbl charge 4.... nothing else to say..
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review on our JBL Flip 5 speaker. This newest addition to the JBL Flip series does have a new connectivity feature which is the PartyBoost which is an improved version of our previous connectivity feature, the Connect+. We do understand if the product does not meet your expectation and we're always looking for ways to improve so we'll make sure this gets to the right team. For any additional concerns, feel free to let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Wouldn’t hold charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flip 5 wouldn’t hold charge after initial set up. Returned to Best Buy and upgraded to Flip 6. New model works fine.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. Please reach out to JBL Customer Service for technical support and assistance. (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the wrong one. Battery life to short. Drops connection
No, I would not recommend this to a friendBose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is to low but clear just not what I looking for
No, I would not recommend this to a friendJbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spotty Bluetooth reach. If iPod is more than 3 feet away.
No, I would not recommend this to a friendJBL speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speaker it gets so loud and the battery life is awesome
I would recommend this to a friendThink we got a dud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just a month of owning, the battery lasts barely 2 hours before it needs to be charged again... Am trying a hard reboot - after I charge again tonight and if that doesn't work, will be returning!!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome on this it's sounds better than my sound bar.
I would recommend this to a friendDefective Flip 5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped working 2 months after warranty expired. Totally useless and JBL would not budge on the timing. Would not buy again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
yeahhhoooo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for skating and on the go stuff really like it
I would recommend this to a friendBest Buy shipped wrong color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t a review for the speaker but a review for Best Buy shipping. I ordered Red. I got black. The red is no longer available at the moment so I’m sick with black for a Christmas gift. One star for fast shipping
No, I would not recommend this to a friendthe battery doesn't last
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first time that I use it, the battery lasted for 6 hours and the second time with the maximum volume like 3 hours, I returned it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Our JBL Flip 5's playtime hours depend on the volume level and music content. The higher volume the speaker produces, the more power it needs to play a louder sound.
Stopped working after 2.5 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t happy with the purchase because after 2.5 weeks the speaker stopped working. I would have returned it but it was past the 2 week return period
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Stop buy just because the name!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JBL used to be great but l have had 5 of these Flip 5 speakers now and everyone of them blow out just as the warranty ends. I think it's time for me to find a better speaker.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. It's unlikely that all speakers go bad at the same time. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5's. Please reach out to our Customer Support at https://support.jbl.com/us/en/