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Customer Ratings & Reviews

Kenwood - 7" - Android Auto/Apple® CarPlay™ - Built-in Bluetooth - In-Dash CD/DVD/DM Receiver - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 155 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 155 Reviews
  • Rating: 5 out of 5 stars

    Fantastic unit, responsive, full of features!

    Posted
    TheFrenchGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I read many reviews on double-DIN car stereos before having one installed to replace the outdated factory stereo in my 2011 Honda Fit. Three models emerged from the reviews I read: 1) Sony XAV-AX5000, 2) Pioneer AVH 2330NEX, and 3) Kenwood DDX6705S. While the Sony was the only unit with a capacitive touch screen, the Pioneer offered similar audio capabilities at a budget price and the Kenwood seemed to offer even more features but at a higher price. I first opted for the Sony but this model was flawed (kept on going on standby after a few minutes; issue reported by the Geek Squad as common with the Sony units, buyer beware!). The Geek Squad technician offered to swap the defective unit with another model. Since I had read the great reviews about the Kenwood and since this model was the only one available at that location, I decided to upgrade to this unit, which added DVD player capability, Android Auto and other audio features. The installation only took 45 minutes and was done very professionally. The Kenwood unit features a resistive touch screen but the interface is very snappy and the overall interaction with the unit is very smooth. The Kenwood offers a ton of customization: button LED colors, wallpaper, choice of main icons on the home screen... More importantly, the sound is 100x better than that from my factory stereo, despite having kept the factory speakers. I can turn up the volume and enjoy all kinds of music without noticeable distortion. The DSP does a great job of conditioning the sound for a car environment. Many different adjustments are available: crossover, EQ, sound processing, ... While the number of options may seem scary at first, Kenwood did a great job of offering two levels of customization to the user: either a suggested adjustment based on the specificities of the car and speaker layout, or a much deeper level of control on any single adjustment. The handsfree mode works flawlessly. The microphone (mounted on the ceiling, above the rear-view mirror) picks up all voices in the car, regardless of the person position, and offers three levels of control: volume, echo attenuation, and noise cancellation. Connecting my Android phone was flawless and immediately detected by the unit. Android Auto starts without any hiccup. Overall, I am very happy with my purchase. I should have trusted Kenwood quality and experience in car audio over the bad Sony unit that I had initially chosen.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    stereo is great.. but installers :/ it

    Posted
    Miguel1503

    so my experience with the stereo has been great overall, for the first 45 min of enjoying it. Usually before they sell you a car stereo, they quote you a time, i was quoted 2.5 hours total, but the first day they took around 3.5 hours and i get it, wiring and installment can take up alot of time but i had to go to work and they gave it to me 20 min before my shift so i was late and got a verbal warning about it (work is strict on timing), also only the 2 front door speakers worked but not the backup cameras or back speakers sooo... they told me to go the next day and i even went earlier in the morning and they told me that it would take around 45 min to an hour(10:30am), i decided to wait in the store and 1.5 hours later (12pm)he comes out telling me that i will be charged an additional $50 dollars for an amp bypass, i had no choice basically, i didnt want to drive a 2 speaker only car when it has like 8 so i decided to go forward and he told me it would take an additional 2 hours to do so but he didnt guarantee that it would be done before 2:30pm (shift starts at 3 at my job), so we decided until next tuesday which is today and he only told me to give him 20 min to put everything back together, i waited over an hour and time was coming up for work so i had to say something, and i did to the manager and right when he went into their shop, the installer guy came out and told me that my car basically did not work and the car stereo turned off on him so basically nothing inside worked, he said he checked all the fuses and that everything looked fine but the stereo just wouldnt turn on along everything else in the car, not even the 12 volt power outlet so he gave me the car and i have waited almost a week (6 days) before he started fixing it, soo.. be ready to spend on lyft or Uber, because you will need it and you will have to wait a long time in order to get your car ready, i am so happy for my stereo (huge upgrade) but am truly dissapointed by the "professional technicians", they dont even follow up with you to tell you about your car.... truly unhappy experience

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    bad glare

    Posted
    dlmiller12

    the glare on this unit is terrible. I can't see anything during the day even when it's a bit cloudy. The sound is good. Bluetooth works great. Apple car play works great. No complaints about the functioning of the unit, if I could just see the screen! There is a setting that allows you to adjust the screen, but that doesn't help whatsoever. I'm just really disappointed. I could have spent $200 less for a cheaper unit that does the exact same thing. why is it that OEM units have an awesome screen that you can see. But the aftermarket manufacturers, who are supposed to make a better product, fail to make a better unit? Looking for an anti-glare screen, but based on the youtube videos, they don't work either.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Radio, Great Installation

    Posted
    RetiredTwice
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an older truck and wanted to be in compliance with the law for hands free device use while driving. The technician Deion was very knowledgeable about the radio inventory products. I spent a little more money but he kept me from purchasing a product that wouldn't do what I wanted to do. He did a clean install of this radio so well it works as good and sometimes better than the factory touch screens in my other vehicles. Once he synched it with my cell phone (wire connection or bluetooth) I can now do total hands free with Voice controls for text, music, and phone calls. I would recommend this product and definetly Deion as your installer. Dynamite experience!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good product for the price

    Posted
    Kahless
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like most things about this item. I have had problems with the Android Auto and comparability with my phone. I had to buy a new phone for it to work and still not 100% more like 85%. I had to buy a new phone anyway as I was having other issues with my phone. Other problem is the system comes with Waze navigation icon on the screen and says it works with Waze, but the newer version of Waze does not work on this system. so don't buy it if you really want Waze. It works well with google Maps navigation. I am still learning a few things with the system, I have to go back for another camera installation and the Service man at Best Buy is very good and extremely helpful. Be aware that I have only had the system for about 5 weeks.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good radio but not what I expected

    Posted
    adien236
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this radio to replace/update my sound system in my car and even though I like the features it offers, it was not what I expected. It’s not too user friendly and there is no wow factor. The main reason I purchased this from Best Buy was because they offered “free installation” which is total BS. 1st to schedule an appointment, takes up to a month and then when called to schedule the appointment, they were already telling me of extra labor and parts cost up to $250 without even looking at my car. I do recommend the radio but I do not recommend the installation team at Best Buy in Pacoima.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    pretty good stereo with some minor issues

    Posted
    justaguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This stereo works well for the most part. I have had issues with Android Auto not connecting, and for me to play music via Bluetooth I have to already have the spotify app open on my phone for music to play, even though the stereo shows the current song. I hope that a firmware update will let me use the native spotify and waze apps on the stereo itself, so far they don't work. Overall, the stereo is a much needed upgrade from my stock radio, I enjoy the Bluetooth and Android Auto capabilities, and the sound quality is much better than my stock radio. I've had some issues, but it was still a good buy, especially on sale.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cool, but Carplay isn't compatible?

    Posted
    Oakdalian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I got this for my wife, for her FJ Crusier - stock receiver in the FJ is pretty bad. I got this for the overall upgrade but also the Carplay. Everything installed fine, but Carplay doesn't work. If you go to Kenwood's website to support, they show only up to iphone 7 is supported!? Not cool. I did the firmware update also just to be sure, sure enough, Carplay doesn't start whether on her 8 or my XS Max. Everything else works fine, Waze apps is great for navigation on it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Head Unit

    Posted
    B1gmack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit looks great and was an outstanding update to a very dated factory system in my 2005 Corvette. It is easily and intuitively operated, yet provides an astounding level of audio control. It integrates seamlessly with my iPhone. This Kenwood has all of the features that are pretty much needed while driving. The hands free phone is very clear along with the radio sound. The Kenwood offers a ton of customization: button LED colors, wallpaper, choice of main icons on the home screen. Overall, I am very happy with my purchase

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice features

    Posted
    Witt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this unit to upgrade the original factory radio that had very few features. This Kenwood has all of the features that are pretty much needed while driving. The hands free phone is very clear along with the radio sound. The gps works great with my Samsung Galaxy 9s as does Pandora. I had the free installation and they did a great job. It takes a bit of getting used to but I think it’s well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Head Unit

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit looks great and was an outstanding update to a slightly dated factory system. It is easily and intuitively operated, yet provides an astounding level of audio control. It integrates seamlessly with my iPhone. The only negative, in my experience, is that WAZE navigation doesn’t work. However, I’m pretty sure the problem is with the WAZE app itself, as the Apple Maps app works great. Hopefully, they will get the bugs worked out soon, and it’ll be perfect.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very complicated, deactivated vehicle features

    Posted
    MrsHook
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had this radio installed in my vehicle. Now my turn signals don't click any more when they're on, my heated mirrors don't work. The android auto turns itself on and off by itself. The only good news is I now have a radio that works. I have to take my vehicle back and have the after market antenna for XM removed to have it connected to the factory antenna. Apparently you have to ask for this and it costs an extra $20.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great stereo for the price

    Posted
    Trucker006
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This kenwood stereo is a great upgrade for my 2013 Ford F-150. I love all the features ,to many to list. Also had a backup camera installed at the same time and the pictures on the screen is better than the factory screen. Definitely recommend this kenwood for the price and quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice car stereo for the price.

    Posted
    VicO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very nice car stereo for the price. Everything works on it as expected. Being able to connect by Bluetooth to play your playlist from Spotify and being able to navigate GPS through the stereo speakers with Google maps from my phone is awesome. With the USB connection you will be able to see the GPS off your phone on the stereo screen, an awesome feature. I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Kenwood

    Posted
    Jerryheather122
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed a stereo to put in my Jeep enable to put multiple amplifiers in it for competition. This radio has so many features including 3pairs of 4 volt rca outputs. I'm able to use my front and rear cameras and steering control's. What I like best about it is the 13 band equalizer and built in crossovers and it's pretty powerful without an amplifier. I'm really going to enjoy it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My stereo system has taken years off my car.

    Posted
    Gloria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This stereo system has upgraded my car tremendously. My cd player went out and I needed to replace it. My son suggested I upgrade the entire system. The salesman was very helpful. He recognized what I needed and put it all together for me and my appt. with the "geek squad" for installation was very smooth. I love having Bluetooth and WAZE. It looks as if it has always been in my car.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does everything well

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Android Auto is great, the Kenwood app is good if you're using a smart phone that isn't compatible with Apple CarPlay or Android Auto, and it's the only way to play YouTube videos on this unit. Haven't tried DVDs yet, but I'm sure that they'll work great too. I love it. The EQ options are seemingly unlimited, and there are some presets that sound great too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love

    Posted
    trace
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This stereo sounds great and works wonderfully with my Google Pixel phone. The system is easy to use. I did not buy additional speakers, I kept my stock speaks and I am very impressed with the sound. I do recommend this product. Also, the installer in the Sherman, Texas store did a fabulous job installing the system and setting it up for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound in our '07 Solstice

    Posted
    djsacm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced the factory radio in our Solstice and this Kenwood has excellent sound, even with the top down. Gives us bluetooth phone capability for 2 phones, a wide range of audio options and even got a back up camera for it, so we can now see behind us when the top is up. Very pleased with the quality of this system and glad we chose Kenwood.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not quite what I thought

    Posted
    SeattleSeahawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This stereo isn't bad, however, it falls short of expectations. It is very limited in functionality and ease of use could be a little better. To use the limited features on the stereo can become more trouble than the worth. The installation didn't go well either, which has also eliminated a couple features as well. If I were to do over, I would have definitely gone with a cheaper model.

    No, I would not recommend this to a friend