Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,664.99

Customer reviews

Rating 4.6 out of 5 stars with 129 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend
Page 1 Showing 1-20 of 129 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    KAmicro

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent purchase, this microwave is super quiet and works very well. I definitely will recommend it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Pricey Microwave for Short Warranty

    |
    |
    Posted .

    I loved the look of this, and the function....until....I've had this for one year and one month. The turntable just cracked in half while steaming a bag of corn. Now I'm told that I'm out of warranty (one year) and I can buy the parts on my own. Don't get me wrong- I love the look of this microwave. I love the function. However, If I'm paying this much for a microwave, I'd assume that that it function correctly for more than one year.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Love the Style

    |
    |
    Posted .
    Owned for 5 months when reviewed.

    Great microwave, very stylish and easy to use. The “KitchenAid” tag on front is crooked.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Kitchen Aide

    |
    |
    Posted .

    I installed it in less than 10 minutes it was so easy. Product works great and matches our other appliances to a ‘T’. Highly recommended and easy to use.

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Expensive junk

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    We have had this microwave for less than a month and it completely broke on us. We had a repair man out to look at it and he’s having to order a huge amount of parts to fix it. I asked Best Buy if they could please just exchange it since we had it less than a month we’re all in quarantine and I have five kids, family of 7, wanting a microwave They wouldn’t do it they insist that I have to have it exchanged within 14 days. Insanity. So, now I’m waiting for parts to come in. Going to be a whole week. Repair man is not sure that it will make it work. Could be a lemon. Should’ve just bought a cheapie microwave and stuck it in my hole where my built-in should go like I had before. I’m disappointed with Best Buy. I even purchased a five year protection program on this thing. KitchenAid was incredibly helpful and send somebody out the day after I spoke to them. I have the microwave set up in my garage, as I have a special needs child with compromised health and I am not allowing people into my home during this crisis. They should have just made an exception and exchanged this microwave. I will never buy an appliance from Best Buy again. I’m hoping KitchenAid can get it fixed or replaced quickly, as it is not fun to not have a microwave and be on a stay-at-home order. Thanks Best Buy.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bham11, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the design

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Really love that this microwave matches my other Kitchenaid appliances. I’ve only had it a few weeks so I’m still learning how to use it, but so far it’s great. Relatively quiet also.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Bakes great

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Looks great and built solid. We haven't used the convection feature yet but it bakes great.

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Solid quality you would expect from kitchen aid. Installation was easy and included trim kits were perfect.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Top Quality and Elegant Microwave

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    Replaced an existing KitchenAid microwave that stopped working after 6 years. The quality and craftsmanship from KitchenAid is unparalleled.

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .

    very good practical and functional microwave.It feels strong.It looks elegant modern

    I would recommend this to a friend
  • Features

    Cook Settings
    4 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great built-in microwave

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Great KitchenAid microwave but a little pricy. Our technician had to modify our cabinet to get it to fit and did a great job.

    Features

    Cook Settings
    4 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Kitchen Aid

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Love my Kitchen Aid Built-in microwave. My sales rep at Best Buy was fantastic.

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome microwave!

    Posted .

    Great product! Looks good in the cabinet and we love operating it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

    |
    |
    Posted .

    Although it took a couple of different KitchenAid microwaves to fit, this one fits like a glove. I highly recommend paying close attention to where the space is for your unit as this one has the type of pivoting hinge that sits flush much like a counter depth refrigerator so that when the door opens it does not get impeded by the sidewall. Absolutely love the product which goes with all of our other KitchenAid appliances

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave. nice design

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This KitchenAid microwave is just perfect. Luv the clean lines and the look.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Built in microwave by KitchenAid

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Built in microwave that does all that microwaves do. Quiet and has a great handle that doesn't show fingerprints. Replaces last one and fits into built in cabinet. Inside doesn't seem to get clean and shiny.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Kitchenaid Built in Microwave

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    Waited a while to get this but it is well worth the time waited

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Designer microwave

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    microwave was a perfect match for our orher kitchenaid appliances. Comes with 2 trim kits. Trim kits cover holes if pervious unit was too wide.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very nice Microwave

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Very nice microwave. Love how it opens down. It matches all the other Kitchen Aide appliances I have which means I spent some dough for my sweet wife

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice, but expensive

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Rather expensive for what you get, but the product matched the other appliances we purchased and it keeps the wife happy as a result.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Best Buy Home Expert helps two customers with a gas oven range.

Consult with a Home Expert for free.