Customer Ratings & Reviews

I spent a lot of time researching microwaves before buying the 2014 model. I mean weeks and months. I went with this microwave because there weren't any bad reviews and since it was so pricey and came with a five year warranty on its electrical and touch control parts, I felt there was a great chance this would last. It didn't. The fuse went out before two years were up related to the force of the door being closed. (As you can tell, the door closes upward and not sideways causing it to exert force when it closes). So I went through the kitchen aid warranty to get a service representative. I paid 85$ for them to assess it and give me a quote. I told him we were under warranty still for the electrical. He said that fuses weren't covered under electrical. And so the two safety switches and thermostat (which automatically go out when the fuse breaks according to the rep.), and fuse plus labor came to 480.62. Not worth it. What warranty?

Though it is more expensive than regular microwave, it is worth it. Make my kitchen looks modern and beautiful. Easy to use. Cool down by itself. Love it.

Quality and straightforward control options are as advertised. Dimensions were spot-on for installation. The only thing to consider during installation is whether the conduit (protecting the electrical wires) might take additional space behind the oven and prevent the oven from sliding back far enough so the front face doesn't stick out. While this is no fault of the oven, it was wasn't obvious before installation with measurements. It was easily addressed with relocating the little electrical junction box it was wired into, behind the oven, more to the side. This allowed the conduit a slightly recessed path on the back of the oven, down to the junction box, that allowed flush mount of the oven front with the wall.

Everyone comments on the way the door opens different.

he best buy store where we purchased the appliances has an amazing variety of products. Way more than every other store we've been at, so check out the Austin Store at Hwy183 Near the domain. We love the look of this model line and the quality of the products. Great especially for the money.

I recently renovated a kitchen for a house I was selling. This item looked beautiful!

The only thing that is different is that it uses a dial to set the cook time. But I'm getting used to that. It's nice and big inside. The door is very strong with a great feeling of durability.

Beautiful microwave! We recently remodeled our kitchen and opted for a microwave drawer on our kitchen island. Everyone in our family loves it! It is easily accessible for our kids to use, but has a locking mechanism to protect our younger kids. Sleek, modern design. Works perfectly!

easy to use control panel, large interior - would buy again!

This unit is beautiful and has tons of functions, but is pricey for a microwave.

great microwave - easy to use controls - large interior - love the stainless interior

Overall, very happy with the purchase. Very easy to use, and I especially like the turning knob used to set the time. Heats evenly and as promised. And quick settings are convenient.

We wanted something nicer than a standard microwave but not outrageous. This microwave is very nice, so far I love it!

This is a super fancy microwave, it works perfectly.

I bought this to use as an undercounter microwave for our basement bar. Looks and works great. It was also pretty easy to install.

Love it. We will use it s lot once my kitchen is done

We chose this microwave because we didnt want our countertop micro anymore and we didnt want an above range. Very simple to use. The only complaints for me are that compared to my countertop there arnt as many cooking options. The other is the size both in power ( takes longer to cook) and the actual size but we knew that we would lose some space as we needed it to fit below our island.