Customer Ratings & Reviews

Excellent Wall oven/microwave combination. The air fryer works well for a large amount of wings, the microwave is excellent, and the oven is very efficient. I have been enjoying the excellent features of this appliance.

Love it. It’s beautiful and has many great options including air fryer in both the microwave and oven. Stainless inside microwave and blue porcelain inside the oven.

I replaced with same brand and style: Kitchenaid. It has improved features in microwave area since it is now another oven and airfryer plus the lower oven is improved with new type of oven walls that are ceramic. Performs well.

I am replacing my 10 years old kitchenaid mircowave oven combo with this new kitchenaid, next day i noticed the door is crooked, right top side of oven door is intact , but left side in 1/4 inch coming/leaning out, oven balance was perfect, i cant figure out the problem, finally i made a conclusion the oven has a manufacturer defect on the door, i have orderd the replacment and will update this review after replacing it hoping to be fixed. 

Best Buy did not send skilled installers to install nearly $10,000 of kitchen appliances. The worst thing that happened was when modifying the cabinet, they ran a shop vac, which must have been full, or the filter was clogged, and they blew fine saw dust all over my kitchen, and living room. It requires deep cleaning. I want to be compensated. The refrigerator doors are not aligned on a brand new Kitchenaid refrigerator. The upper oven door has a slight scratch on the stainless steel. The upper oven door has some plastic liner or material that is protruding along the top edge of the control panel. The upper oven when in convection mode is making a higher pitched howling sound. It is not quiet. The lower oven has been run through the manufacturer's recommended heat cycles multiple times. The technicians at the house did not follow the manual initially, and ran it at 550 broil. They did this without saying they were doing so, and filled my house with smoke. I have a large Parrot as a pet. The Kitchenaid Manual EXPLICITLY says use caution around birds. The parrot was very visible. We all talked about it. I was not given an opportunity to move the parrot to another part of the house. The lower oven door top left corner is bent, protruding slightly forward. I'm sure this is a wonderful oven combo when installed correctly without material defects. So far, all we can use is the microwave.

Very nice quality and features in the combination microwave and oven

So far we are happy with the product.we are using micro wave a lot.

I've had this KitchenAid 30" wall oven and microwave combo for a few weeks now, and it’s fantastic! The convection oven with the air fry mode is a game changer for healthier cooking. I love how evenly it bakes and air fries—no more guessing with temperature settings because it heats so consistently. The microwave is straightforward to use, and having both appliances together saves a ton of space in my kitchen. One unexpected bonus was the air fry basket that’s dishwasher-safe; cleanup has been so easy. There’s a bit of a cooling noise after using the microwave, but once I found out it was to protect the system, I didn’t mind it as much. Plus, it looks really sleek in stainless steel—definitely adds a modern touch. It was easy to install, too, fitting right where my old unit was without needing adjustments. For anyone who loves to cook but doesn’t want multiple bulky appliances, this combo is totally worth it!

Very pleased with our new oven. We replaced a 16 year old KitchenAid wall oven. We stuck with KitchenAid because we knew the quality was excellent. Used the air fryer for the first time last night, very simple and food came out perfect. So pleased KitchenAid stuck with the measurements of our old unit, it fit right in the space perfectly. I read reviews before purchasing. Cannot figure out what some consumers were complaining about. Someone wrote the microwave doesn't turn off after finishing. It has a cooling off cycle that why. Being a KitchenAid user for many years I find this unit very easy to use. The controls are more or less self explanatory.

Disappointed with the unit. Microwave not heating well or evenly. The convect bake feature with the cook time is so annoying. I can't leave the oven on for baking cookies without starting the oven back up again. Sabbath mode you can use but only in bake mode. Just lacking user friendliness, very disappointed.

Our KitchenAid Built-In Electric Oven and Microwave are quite nice. There are many features that I will have to learn how to use, i.e. air fryer. The Best Buy tech who installed the unit did a great job. The oven and microwave is very attractive and enhances our kitchen. We purchased a white unit to go with our refrigerator and dish washer. Best Buy did a great job getting this unit to our home.

This double wall combo unit is a fantastic addition to any kitchen. The convection oven cooks evenly, and the microwave's air fry mode is perfect for making healthy, crispy meals. The stainless steel finish looks modern and fits well with any style. I’m so happy I got such a great appliance at an amazing price from Best Buy!

The microwave and the oven are both terrific. Very easy to use and the results are perfect, So pleased we purchased. So glad Michael suggested Kichenaid. The best retail company we have dealt with in years and the installers are very careful, efficient, and know what they are doing. Could not be happier with the selection, ordering, and delivery from Pacific Sales and Best Buy.

Very nice oven. Looks good and so far works as expected. Control panel is modern and sharp looking.

Availability and fast install. No issues with packaging or handling which sounds trivial but we had damaged equipment before from the warehouses.

This unit does not meet the same level of quality as my other KitchenAid appliances. For starters, it doesn't have a manual that clearly tells you how to use it. But the unit also doesn't work and I can't get through to anyone to help; the oven doesn't reach the temperature it's set to (measured with a manual thermometer), and the microwave takes 10x longer than it should to heat something up. It doesn't get hot enough to make a bag of popcorn - even if I run it for 10 minutes the bag won't get hot enough to start popping. Really disappointed.

After 18 months the microwave stopped working. It took 8 weeks and 6 trips by the tech to determine it unrepairable. Whirlpool (Kitchen Aide) has the worst customer service and unacceptable communication. The product is in pristine condition and not abused by owner.

This microwave/oven has been updated, and it's significantly improved over the previous version. The new air frier feature is great!!

I’m very impressed. Looks great and easy to operate. Love the microwave and the ability to toast meat fast. Great Best Buy and KitchenAid support.

Great appliance very happy with it. our only difficulty was trying to make the first payment your system is NOT user friendly!