The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
Rated 5 out of 5 stars
Love my ovens!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these ovens! Both contain all the features, which allows for better distribution of cooking tasks. They heat up very quickly and maintain a constant temperature well. If desired, they will automatically adapt settings for convection cooking. My old ovens were noisy, so I have occasionally forgotten to turn my new quiet ones off. I look forward to using some unexpected features - air frying, proofing. The pretty blue interior makes me want to open them up and put something in!
Double oven, delivery, install and removal of old.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s sophisticated yet simple to use. The double oven makes it easy to prepare multiple dishes at once with three racks in each oven. The air fry and confection features make it so versatile. It also has a temperature probe in the top oven. It has soft close door hinges so the oven doors so it’s very quiet when the oven doors. The self cleaning is easy to use too. I replaced my 14 year old Kitchen Aid double oven with the newer model and it fit great in the existing space!
I paid for the delivery, insulation and removal of my old double oven. I was originally told I had to be home from 7 AM to 7 PM for delivery. Thankfully, they use new Notification system that sent an email in the morning that I could expect them to arrive between 230 and 6:30 PM. Then I received an update by 11:30 stating that they would be at my house by 1:40 PM. They arrived by 12:15 PM. The insulation and cleanup took about an hour in my house, very professional and nice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have owned an older model of this oven in another home and loved it. So we bought the same thing (latest model) for our current house. This is a fantastic oven for bakers. Does convection baking beautifully and evenly, standard meal baking perfectly, and now comes with a proofing feature and airfry. It's the most versatile and reliable home oven I've ever owned--in five homes across four states!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy’s handling of this purchase was excellent from employees in the store to follow up after the purchase
Definitely where I’m getting all my appliances moving forward
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Kitchen Aid 30" Double Oven has been a great purchase.
We have used it everyday and it really helped out when we hosted 35 family members for Thanksgiving.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m running through hoops just to get someone that knows how to ship out the tall vent shield for this product. It runs small, so the manual says to call the service number to reuqest the no charge shield and yet, im being direxted to a 3rd party parts vendor. I tried rhe chat option and they direct me to submit a claim for the Fit System. Product seems fine but god forbid you need support for something they clearly mark in the owner’s manual.
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Wall Oven and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 4 out of 5 stars
Watch out for dents!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For regular cooking, it works great. It heats up quickly and does a great job baking, roasting, etc. The air fry mode is a bit of a disappointment. The installer said it would cook more quickly than a standalone air fryer but we found that NOT to be the case. Oven controls are clear and straightforward. The oven looks nice, although the upper oven door handle was dented on receipt and entire oven had to be replaced because parts are on extended backorder. The installer told us that denting of oven parts is a common problem on delivery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oven looks great. Installation was great. However, this oven won't keep temperature.
We've validated it's calibrated with two separate oven thermometers. However, once it loses temperature -- you open the door to shake a cheesecake, you need to check the temperature on meat, etc. -- the oven never attempts to heat back up. Again, validated with thermometers and was reproducible over 3 different tests.
Oven is at 350 for about 30 minutes, open the door, temperature drops to 330 and stays there for the next 30 minutes. Turning off (cancelling) the cycle and restarting it at 350 confirms the two separate thermometer readings because the oven itself says the current temperature is 330.
Minor complaints would be the how the hinges settle or how crumbs/debris can get stuck between the internal and external glass panes on the doors.
We will be looking to exchange/repair this item unless this is "expected" behavior. If that's the case we'll be returning it.
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Wall Oven and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Diana
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with these ovens. Very similar to ovens I had. Easy to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oven does a great job of cooking. The only thing i dislike is the numeric keypad. Zero is in an odd position, such that entering temperature can be error prone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good double oven. Works, Temperature display runs 25 to 50 degrees fahrenheit cooler than oven thermometers (have 2 in oven). Clock is only 12 hour, not am/pm or 24 hour. Kitchenaid customer service was excellent in providing information and parts to cover oven cutout as oven shorter than the JennAir it replaced.