Customer Ratings & Reviews
See more imagesKitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Black
- Model:
- KCIG550JBL
- SKU:
- 6499389
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 1 out of 5 stars
Terrible unit - not recommended
Aaron Posted
We bought this unit and have had nothing but problems. It has a terrible odor when we use it, like burning electrical and plastic, the touchpad is onnoxious and beeps whenever it hets wet, the burners are too small and too close together, it consumes electricity even when its off, it buzzes loudly when we use it, and Kitchenaid/Whirpool customer service jas been terrible. Dont buy this unit!! We are going to replace it with something else.
No, I would not recommend this to a friendThis review is from KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 5 out of 5 stars
Great Cooktop!
DianaM Posted
Excellent product! We love how it looks, works great, and is extremely easy to use.
I would recommend this to a friend - Rated 5 out of 5 stars
My Kitchen Aid
RosemarieT Posted
The refrigerator is wonderful. It’s quiet and the interior lights are great
I would recommend this to a friend - Rated 5 out of 5 stars
Best
WAC52 Posted
Best cooktop I have ever owned, easy to keep clean and looks great
I would recommend this to a friend - Rated 5 out of 5 stars
Exceeded my Expectations
CindyT Posted
It took three months or so receive this stovetop but it exceeded my expectations. Glad I went with the induction stove.
I would recommend this to a friend - Rated 1 out of 5 stars
Cooktop
KennethA Posted
When we ordered this on 3/20, we were told it would be at the store 4/17. We patiently waited for a call or email. Nothing. So, my husband called the store today (4/24). My husband was told that it’s now expected on 5/27. Absolutely no communication from the store. Extremely disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
