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Customer Ratings & Reviews

KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 176 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 176 Reviews
  • Rating: 1 out of 5 stars

    High price, low quality

    Posted
    RPSinSeattle
    • My Best Buy® MemberMember

    Premium priced, but very low quality appliances. Knowing what I know now, I would NEVER buy another Kitchenaid appliance. We purchased a stainless steel wall oven and microwave combination for a new house that was finished in August 2017. Model number is KOCE500ESS05. The oven does NOT HOLD the temperature. This has been reported hundreds (possibly thousands) of times on the internet. The company has NOT FIXED a known issue with the oven. Now, we have a unit that we purchased for thousands of dollars that is a little over a year old that will need hundreds of dollars in repairs. Kitchenaid is NOT what it used to be. When I called to report the problem, it was answered by Whirlpool. I should note that I also purchased a very expensive Maytag washing machine for my house which also has major problems. Stay away from KitchenAid, Maytag, and Whirlpool. You will pay a premium price for substandard appliances.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks Great

    Posted
    Andi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was newly installed in my remodeled kitchen and it's very smart looking. I have to admit, I've only used the microwave so far. I like the glide rack in the oven and wish all the racks were like that, the other 2 are a little stiff. I've already removed 1 of the 3 racks. The unit came with a temperature probe, a crisper for micro and a steamer bowl. I think I will cook a whole chicken before Thanksgiving as I'm a little nervous making Thanksgiving dinner in a new oven. It's large inside. I love the color. At first I didn't care for the stainless steel bar handles but they really make it look like a professional oven.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Multi function

    Posted
    Beebs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Loving it so far! Years ago when I purchased my last built in unit, I was wishing to find a "microwave"/"convection" upper, and regular oven/with convection option lower, unfortunately they weren't made then. So you can imagine my surprise when it faulted and I came across this beauty. Now I can have the speed of convection on top, but also still have a microwave, and it's a Kitchen Aid! I love that I can be baking in the oven, and my kitchen does not heat up, this unit really self contains the heat. It baked a lovely Thanksgiving Turkey! There are only two negatives I can think of. 1. My husband think the microwave is a little shorter in height than our old one. 2. The touch pad is extremely sensitive. ...but is that really a negative?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Has all the features--and more

    Posted
    LovesToBake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought to replace a fifteen-year-old KitchenAid combination microwave and oven of the same size, this model exceeds its predecessor in ease of operation, usefulness of features, brightness of the display panel, and appealing design. The microwave comes with accessories that make it more versatile than simply heating frozen or leftover foods. The full-extension, easy glide rack in the oven reduces the chances of burns or spills. The heat is even, although the actual temperature seems to be a bit lower than the temperature set. Even though it fits in the same space, the new oven seems to be a bit deeper; cookie sheets fit in the oven more easily. Overall, it looks good and works well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Undecided

    Posted
    BethS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used this oven for a few days and am not in love with it, but I may need some time to adjust. My major complaint is the microwave is very noisy. The fan is awfully loud. It also doesn't seem to be powerful. If the suggested cooking time is 20-30 seconds, I have to do 40 seconds. Also, it automatically reduces the temperature that you set it at to adjust for convection cooking. I've found it doesn't adjust well. If I set the convection for 400, I want it to cook at 400, not decide for me that it will cook at 375...since it's wrong. The oven is super quiet, but I've notice food doesn't brown like it did In my last oven. I cooked chicken that was done but the chicken looked boiled after I baked it. Then I made a casserole, and again nothing was browned when it was done.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love, love, LOVE

    Posted
    topdog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We absolutely love this oven/microwave combo. - allowed us to do a double-oven AND have a ceiling-height range hood - the oven is truly great. As an example, it makes the best french fries out of any oven we've owned - they're perfectly crispy in a way you only get from restaurants. - the microwave is such high quality, and the oven style pull-down microwave door is makes it feel very expensive The bottom line, this got us a microwave, double oven & convection-oven/toaster-oven all in one package. Would hands-down purchase again.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    BB sold this oven to me from 2016

    Posted
    notafan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had oven/micro combo installed. Using the microwave sounded like a jet engine so we called whirlpool (parent company) for warranty help. They asked if the item was a floor sample because it was from 2016. I said that I had purchased from Best Buy a week or so earlier (2/2019). I was going to have to jump through hoops for service. Called Best buy and they are bringing another one out but gave no assurances that I won't be as old as the other.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Top of the line appliance

    Posted
    ny11tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Product was delivered on time as promised. Very satisfied with product. Replaced exact same model after 13 years. Only complaint about new product is the microwave fan remains on even after the cooking is finished, until the door is opened. Therefore often you don't realize the cooking is finished without looking at the timer. But easy to get used to. Otherwise has convection cooking for both ovens. And can use the microwave as a standard oven as well. We were able to get a matched sale price with additional points from Best Buy credit card. Very satisfied for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect combination

    Posted
    LMB8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was purchased to replace my 30 year old oven which still worked but had seen better days. Thi s an oven /microwave oven combination. It really is a very nice looking unit. Still getting use to all the different functions. The oven does seem to take a little time to warm up and I think it's not calibrated properly. Inside the oven is blue which is very nice. The micro wave is stainless steel which I prefer. I wish the microwave door was not a drop down door but I guess with this set up that is the only option. All in all I am very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive product

    Posted
    Bridg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have not used all the features of this unit as we have had it for less than one month. The times I have used either the oven or the microwave I was impressed with the ease of use and the end results. Although it takes a little longer to preheat I believe this is intermixed with the convection features of this oven. The oven also does not heat up my entire kitchen whenever I use it which is something I really love and will definitely appreciate as warmer weather approaches. This unit is also a beutiful product with sleek lines which look good in my kitchen

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice wall unit

    Posted
    CBinSoIL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far we have had this unit for about 60 days, and we like it. It is very quiet unit, you almost cannot tell it is running. It seems a bit slow to come up to temperature but that is very subjective. It DOES take an extremely long time to cool down after use, but that is also a sign of great insulation. Some of the timer features are complicated to use, and could be so much simpler. We wish you could select tones for the timer. the only sound is very annoying. Overall a very good unit, at the sale price, it was a great value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Convection ovens on both work really well

    Posted
    Guitaskitchen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We went from a single oven that had temperature issues to in essences a double oven as the microwave is also a convection oven. When using the oven portion strictly as an oven the cook time and or temperature seem off but that could be because I'm using a working oven and this is how it's supposed to be. All in all I am very pleased with the appliance. The only reason I gave it a 4 is the timers are a little bit confusing when trying use them. It was put to good use over the Thanksgiving Holiday.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Good Microwave and Oven combo unit

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If I did not have Kitchen Aid everything in the kitchen, I may have looked at other brands but since I needed to keep everything matching, I had no choice but to go with this one. It is ridiculous that they even make combo microwave and oven units since most of the time the microwave is the one that breaks but you need to replace both units and spend thousands of dollars. Feels good spending thousands on a broken microwave. I only recommend it because we really have no choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced lemon

    Posted
    gadgetmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had this same model that we purchased 9 years ago that was a lemon! I was skeptical of getting the same make and model, but this one is terrific! The oven heats up fairly fast unlike our old one. The microwave convection is great! I would use the microwave convection over the regular oven all the time if I could. It's smaller so it heats up faster for small items. Time will tell, but I think we got a good one this time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    KitchenAid looks great.

    Posted
    TimM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - Stainless steel is Great!! I'm always getting compliments on it. I love the various functions that it offers, however, it took me some time to learn what it was capable of doing. You cant go wrong if you purchase KitchenAid!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional look and function

    Posted
    Bison66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We had a previous version of this combination convection oven and multi-function microwave. Kitchen Aid has made significant enhancements with this new model. The keypad is easier to use and it does not require a set procedure to input the time and power setting on the microwave. My wife really likes the new blue porcelain coating on the oven. Visually the unit has a very professional look that enhances our kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Wall Over

    Posted
    Tanner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this 30" over to replace our 27" oven. I thought we'd be stuck with a 27" inch, but I measured the cabinet size and realized a 30" would fit! The oven installed very easily. Two people are ideal for installation because it is very heavy and quite awkward to lift. It looks GREAT and works perfectly well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good buy!

    Posted
    Rosane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I renovated my kitchen and decided to buy all Kitchen Aid appliances. I really liked this double oven. It made my kitchen look nice. The only problem is self-cleaning. The entire house warms up and smells burnt. I have to remember that and turn the self-cleaning when everyone is away. But overall, it is a good product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lasted less than 3 months

    Posted
    Nogud
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very unsatisfied with this purchase. Purchased in 1/2019. Oven worked 3 times then stopped working. Called the manufacturer and was told it was out of warranty. Had to prove my purchase. Main system was bad in the oven and has to be replaced. Still not working part on order. NOT BRAND NEW ANYMORE.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Nogud, thank you for your review.

      We’re truly sorry for the concerns you have with your Oven. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, nar_customer_solutions@kitchenaid.com, with your name, phone number, street address, the model & serial number of your Oven, the date of purchase, and a copy of your review.

      We look forward to hearing from you.
      Thank you,
      KitchenAid® Social Care Team KitchenAidBrand

  • Rating: 5 out of 5 stars

    Beautiful

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Replaced my double oven with this to free up counter space. Had to close up the original cut out so this would fit. The oven is great. Very quiet compared to the last. Microwave could be more powerful, but thats the only non-issue. Really great product so far. Very happy with it and am looking forward to upgrading the rest of the appliances to the same.

    I would recommend this to a friend