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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the ease of cleaning the 30" Built-In Gas Cooktop with 5 Burners and EasyClean. Many users appreciate how quickly and easily it can be cleaned, making it a convenient choice for busy households. Additionally, several customers express how amazing the cooktop is, praising its overall performance and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 5 out of 5 stars

    Powerful Stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our GE Profile stove for 10 years and recently upgraded all of our kitchen appliances, including the dishwasher, in-wall oven, microwave, stove, and hood, to KitchenAid. The total tech installation team came to our house and informed me that the KitchenAid stove we initially ordered didn't work well with our countertop. So, I had to cancel that order and select a different one with lower height and higher BTU for my stir-fry cooking needs. After researching, I found this model with a high BTU (18K) and a compact design suitable for our installation. I placed the order on July 12th, but it was challenging to get it in stock and installed. Finally, on September 2nd, we had it installed, and it's been working beautifully! The installation team, who had been to our place several times for other appliances, was highly professional and helpful. The stove itself is of high quality, powerful enough for cooking, and I'm extremely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean, when installing make sure to get a 90 if you need your gas line to go back. Comes with a straight down connection, only hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    Beautiful Cooktop!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to countertop! Upgraded old cooktop & this one is amazing! Love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Installation issues

    Rated 1 out of 5 stars

    BAD QUALITY, LOOKS BAD AFTER YOU START USING IT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cooktop a month ago Because it looks great when it's unused in the store display. But you will regret it after you start using it. It's not possible to clean the cooktop using the recommended method from LG. also tried different cooktop cleaners. nothing works and it looks bad after a month. LG Customer Care refused to replace the burner caps, head, and griddle because the stains are NOT covered under warranty.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mike. We appreciate you leaving us a review on your LG Cooktop (CBGJ3023S) model. We understand the importance of a functional and aesthetically pleasing cooktop. We strive to provide reliable, high-quality products and exceptional customer service that exceed our customers' needs and expectations. We value your feedback and are committed to improving our products and services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Easy to clean, Even heat

    Rated 5 out of 5 stars

    Good replacement stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match other LG BSS appliances. Looks great, strong and even heat. Had for a few weeks and no issue so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Great cook top at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated for a reason. Solid constrution and great temp range. Cleans easily

    I would recommend this to a friend
  • Pros mentioned:
    Deal

    Rated 5 out of 5 stars

    Bestbuy customer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG gas range ordered was as advertised by Best buy with the description and features. The other part of this purchase was that Bestbuy had the best deal and as ordered and as informed by its system at every step of the way we were able to receive the product on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and look off this cooktop. My kitchen renovation included this and a dishwasher that now match my refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Gas cook top

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG gas cooktop is one of the best in market currently, looks great. Easy to use. Enjoying my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    LG 30 Cooktop is amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The grates are smaller than the Samsung wall oven and not as heavy. The Samsung stained easily. The LG was a gray choice. The BTUs are amazing… much better than the old GE that we replaced. Worth the buy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cook top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice upgrade for our kitchen! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    My New Cooktop makes my kitchen look brand new.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool 30” Gas Cooktop looks amazing. It makes the kitchen look like a Better Homes and Garden Model home.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Stove top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product didn’t fit had to return but I’d have gladly kept it

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Looks Great and Works Well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG gas stove looks good and works well. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Full slide in range

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was returned, I purchased the full slide in range

    I would recommend this to a friend
  • Pros mentioned:
    Even heat

    Rated 5 out of 5 stars

    Gets Hot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing boils water in a minute with the 20k btu. Great design with front controls

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    High BTU!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like speed then this is the right cooktop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great grid, knobs are smooth and flame is just right for household

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 3 out of 5 stars

    LG 30in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect stove top, only jad a minor manufacturing issue, that ended up getting fixed by an LG tech who came to change out the burners.

    I would recommend this to a friend
  • Cons mentioned:
    Gold touch

    Rated 5 out of 5 stars

    Nicely built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cooktop ever! Would of been nice if it has some gold touch.

    I would recommend this to a friend