Customer Ratings & Reviews

I literally have only owned this for a few weeks now, but so far so good after getting past a few faux pas with Best Buy's outsourced folks bringing it into the house and scratching some things (they're still working out fixing that). Otherwise, performance-wise, I've been monitoring with some new sensors and she's maintaining accurate cooling. Consumer Reports recommended bumping the temp to 38-39 for the fridge and 2 for the freezer since the cooling system tends to overperform and I found that accurate per my tests... with those settings yielding 36-37 in the fridge and near perfect 0 in the freezer. Ice comes pretty quickly on the normal mode and I have to say I liked LG's ThinQ smart app for my washer/dryer already, so adding another appliance was a piece of cake. I've already added to LG's digital "wish list" for additional features but so far I think once you're in "digital voyeur" mode for anything in your house, it's tough to break away. After all, isn't it nice knowing from anywhere on the planet that your food is fine way back home? :). Here's to more features coming soon... no gimmicky stuff like different ding-dong tones but good stuff. And here's hoping that post-the big lawsuit regarding these fancy "linear compressors" that everything is now durable. I have the extended warranty JIC, but fingers crossed. Otherwise, I like the capacity. Doors you could put a small dog in. Standard French door shelving otherwise. Went back and forth on split shelving but found the interface in the middle flimsy when split, so like the large solid glass, albeit a little less convenient for tall things... but again, the doors CONSUME tall things very easily... so wasn't/isn't a bother. Oh, and yes, I took a MILLION measurements and this was an upgrade from a 21.6 cu ft side-by-side to this just under 27 cu ft Frenchie. The door swing is the critical piece... for me, just on the right... due to my "notch". I almost went with the zero clearance option, but for a nearly $750 increase in cost, you get ice/water in the door (which I did NOT want -- since it's the first thing to go wrong), and capacity is waaay down in depth and waaay down on the doors. I just trusted my quadruple checked measurements and while it was a tight squeeze to get into the kitchen itself, it's like having nearly 2 fridges worth of capacity now...

It was really hard to find a 33" wide full size model to fit my space. Most available are "counter depth" with no features. This full-sized model is perfect! PROS: has bodacious capacity, safety shelves, soft close, see-through deli tray, deep door bins and an ice-maker located in the freezer where it belongs. CONS:no exterior dispensers and only color is stainless steel

Very pleased with my new fridge! Milk fits on the door not on shelves like usual. Keeps cold great! Automatic ice refill is nice and plenty of it.

Is very Good! If you are looking for a refrigerator that combines efficiency, elegant design and innovative technology, this is an exceptional option. Its large storage space allows you to organize food comfortably, while its cooling system keeps the freshness for longer. In addition, its quiet operation and low energy consumption make it an ideal choice for any home. Without a doubt, a fridge that meets and exceeds expectations. An excellent investment for your kitchen!

Very large refrigerator. Love having the freezer on the bottom. Easy to clean.

Love my depth counter refrigerator. Very spacious, clean, minimalistic!

Fit and style is great, very quiet and the right size, love it so far

So far so good. It’s only been one month but it’s working beautifully. My family loves it and so do I. I like that the stainless steels is free of prints. That’s a big plus and my favorite part we are very happy with our purchase

Overall is a good size and functional fridge, able to storage big amounts of groceries and easy to manage, use and install

I bought it to ship home ro the Caribbean, it arrived in excellent condition and works perfectly, exactly what I wanted.

I love this quiet spacious refrigerator. And the open door ding is amazing

Great price and great service love the sales associate that helped us.

Nice fridge only think is I had to take out a shelf so there was room to stand up a 2 litter. The shelf spacing would not allow that.

The design is very goin, beautiful, the interior is very beautiful.

Excellent refrigerator we are satisfied with this purchase.

It’s spacious and quiet and looks great in my kitchen.

I love my new LG refrigerator it has a alarm to let you know doors open.

The refrigerator I brought works great but the installers put a 6 in scratch on the lower drawer, top Left. I sent pictures of the scratch. Have not heard of you. The installers stated there truck broke down they were late. Had to move refrigerator to another truck. They seen the scratch. Ripped safely plastic, after removing plastic saw the scratch. I would like a new drawer. Very expensive refrigerator. I do a lot of business with you. Please take care of the drawer. Thank you!!!!!

Very nice refrigerator !!! Very good service and excellent service!!

Workmanship was poor. 17 days after purchase I found broken parts in the fridge. After talking to corporate and local BEST BUY, I was informed it wasn’t their problem anymore. I spoke with LG and they weren’t much more helpful. Based on my description alone, they’re sending me parts, and it’s up to me fix it. I suppose if I break something, that’s on me too. Greatly regret the purchase. Poorly made product with minimal help after owning product for 2 weeks.