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Rating 4.7 out of 5 stars with 139 reviews
FuriousD Posted
The zero-clearance hinge design is excellent for tight spaces, but it comes at the cost of interior capacity. Feels cheap in places — only one freezer light, and the app has fewer features than LG’s higher-end model (likely an artificial limitation). After owning the larger 25.5, this one is disappointing despite its smart hinge design.
Anne Posted
Love it. Plenty of room. Like the multiple ice options.
JustinM Posted
Product is everything we expected. Very spacious and great clearance.
RosendaA Posted
Fits my space finally a nice fridge after struggling to find one
CarrieD Posted
Terrific experience at Best Buy and with the delivery service. This was a replacement for one that did not fit. All positive things to say about choosing this refrigerator--the salesperson was knowledgable and the delivery people were professional and helpful. The refrigerator fits and we like it.
MichaelP Posted
Looks great in the kitchen. My wife loves the double doors
vinlor Posted
Good quality and water dispenser is handy. I have no issues with it so far.
NicklausL Posted
So far great freezer and fridge space. Much better than the side by side doors on the previous product. Love the craft ice feature as well
July Posted
I love this fridge it’s kinda small for a family of 7 I kept it because it fits perfectly in our new home in built kitchen. But amazing fridge
BBBrown Posted
Overall I'd say we're very happy with this model fridge. We had two reasons for selecting this model: 1) the MAX design's thinner doors 2) the Zero Clearance door hinges Pros: - the MAX design really does maximize interior space - - - super important especially with a counter depth refrig - lighting is bright and gives easy viewing of the entire interior - visually, this refrig is beautiful and the stainless finish seems to really be fingerprint resistant - though we haven't used it yet, the Craft Ice is nice to have as we previously molded round ice in trays ahead of entertaining - shelves are thin and not bulky - it runs super quietly - - we only hear it when the ice is filling or dropping into the bin Cons: - These Zero Clearance doors are great b/c they open even when the side of the fridge is up against a wall. What this also means (I didn't know this), is that they don't and won't open fully even if there's nothing but open space next to it. In other words, the door on the side with nothing in it's way will still only open to 90 degrees. In our case, it's a great feature on one side, but I keep trying to swing the other door fully open and it stops and recoils back to hit me. I don't know if I would have necessarily opted for this hinge had I known this in advance. It really does limit access even with both doors fully open b/c the door bins stick into the access area. - The water dispenser does not show measured amounts. Not necessarily a con, but just something our old fridge had that I didn't realize I'd miss. - It would be great if the shallow bottom drawer had a slide back top on it - - - or if it was split like the 2 deeper drawers are. It's a little annoying to have to open both doors in order to pull that drawer out to access something in it. - the top freezer drawer only partially pulls out making it a little awkward to see what's in there. You are able to lift it up and pull it further forward, but that's an extra step to take. Overall, happy but in retrospect I would have definitely still chosen the MAX, but not necessarily the Zero Clearance Hinge version.
TimothyS Posted
Another family member has this same one looks beautiful and the quality of lg is rated at the top. The way the slim doors open is amazing taking up less space . Fit and finish is made better then most of all the competition.
TimothyS Posted
The quality that LG innovates is a class in its on. Very pleased! The delivery was first class as well. The guys were very professional and helpful.
MCvetkovic Posted
Good fridge we love the fancy ice maker. The handles are a nice touch
LisaD Posted
I love this refrigerator! The top has tons of space. The freezer on the bottom is not as roomy but things fit in there nicely. I love the round ice cubes also!
This is only a temporary refrigerator until the one we ordered is available (a bit larger and has a few additional features). This one is fine but we like the other option better.
mike Posted
We have not received this unit yet. It was back ordered for about 2 months, and is to be delivered on 09/12/25.
TimothyR Posted
Best Buy treat us so well with customer service and went beyond helping us picking out a fridge and gave us more discounts than ever
Andy Posted
I like this fridge, but dont love it. The zero clearance door hinges really make the opening narrow, and the in door ice dispenser needs work...its loud and the depressing button doesn't properly align with the cup. Same with the ice dispenser which kinda shots ice everywhere. without those two things I feel good about it.
Posted
Hi there, Andy. Thank you for sharing your experience with the LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the zero clearance hinges and the ice dispenser alignment. It is great to hear that you like the refrigerator overall. To assist with the ice dispenser, we recommend ensuring your cup is held close to the top of the dispenser chute to minimize splashing and ensure proper alignment with the actuator. We would like to look into this further with you to ensure your unit is performing as expected.
https://www.bestbuy.com/product/lg-counter-depth-max-23-7-cu-ft-french-door-smart-refrigerator-with-zero-clearance-stainless-steel/JJ8VPZH5F2
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
JohnV Posted
Very good fantastic cool and beautiful very happy this item us very nice
DiegoA Posted
I really love the refrigerator it keeps all of my food cold and the frozen stuff frozen.