Customer Ratings & Reviews
- Model:
- WKGX201HBA
- SKU:
- 6420309
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.
This summary was generated by AI based on customer reviews.
Happy with our purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our purchase. Great Machines and they look beautiful. The service was perfect at the store and the delivery was on time.
I would recommend this to a friendWasher-Dryer combo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality washing. Very powerful and convenient for our tight closet space.
I would recommend this to a friendWashing king
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Delivery was on point and very respectful
I would recommend this to a friendDivalicious utility product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hi-tech product solved my laundry needs while saving space in my utility room. Having the controls in the center of the unit is awesome!!!
I would recommend this to a friendAwesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was good, the Best Buy setup was great, and we use it all the time.
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great I was not offered any other discounts due to a few dents. But I love my purchase.
I would recommend this to a friendLove doing laundry now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new LG washed/dryer!!! Not only does it do a great job but it looks so nice as well! Seamless and nice looking!
I would recommend this to a friendLg washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good quality . And it works very good it’s
I would recommend this to a friendWasher and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice-perfect for our family! Great purchase !
I would recommend this to a friendI love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy. Is my favorite stor, the LG combo is great, perfect quality
I would recommend this to a friendLG Washtower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this unit, the best stackable we’ve owned.
I would recommend this to a friendMachine is nice installation not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had installer not rammed it up onto my old machines tray probably would’ve been great! However had to return as not sure what type of damage he caused as I was watching video(can’t upload here) . As in pic you see him climbing over unit asking friend I had receive it for a ladder to get out. Not professional!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Wash Tower (WKGX201HBA) model. We regret the mishandling of the installation, and we understand the concern regarding the potential damage caused. Rest assured, we take these matters very seriously and will address this issue with our installation team to ensure such incidents are not repeated. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Not a happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash smells like wet wash, clothes are barely wet and the dryer takes over an hour to dry anything. I explained to the Best Buy reps that I didn’t want a front loader because of this issue we had in the past. They assured me all of those problems with these front losers were no longer an issue- they were wrong and clearly just trying to sell their most expensive front loaders.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Horrible delivery and no installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery driver damaged my door, told me he doesn't do installation. Drain cover was left disconnected. I told him I wanted him to just take it back he told me to bad its delivered laughed and left. I cannot say if the appliances work since they are not connected!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for bringing this to our attention regarding your LG Wash Tower (WKGX201HGA) model. We understand your concern about the damaged delivery and incomplete installation, especially when you’re unable to use the appliance. We strive to provide excellent services and ensure a smooth and seamless shopping experience. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. Explain the situation, including the damage and incomplete installation. Request assistance with either reconnecting the appliance or arranging for a replacement if necessary. Take clear photos of any damage to your door and the disconnected drain cover. This documentation will be helpful when discussing the issue with the retailer or for any insurance claims. For more help, please reach out to us on social media @LGUSSupport. While we may not handle the delivery or installation directly, we can provide support and help with product-related inquiries. We appreciate your patience and are here to assist you. ^Juvy
Epic fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team gouged a whole in my wall. Damages the dryer unit and managed to hit my main water line coming in my home and cracked the line. It’s been 48 hours since I notified Best Buy and I have still not heard back from them.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello, We are sorry to hear that your unit was damaged. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Vanessa
Waher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! I was suppose to get it Jan 6th. Still didnt get it. Because of you guys am losing money. It was for my rental house.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MeazaK. We appreciate you taking the time to share your experience with us. We understand the importance of timely delivery, especially for a rental property, and we apologize for the impact it has had on you. To address this promptly, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance on your delivery delay concern. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is our priority, and we want to ensure that you receive the support you deserve. ^Juvy
- Pros mentioned:Noise level, Size
Looks cool, works good, hate the tangled clothes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main favorite thing about this is the space-saving aspect of the stack. I also like the cool red color, and that the machines are fairly quiet and work pretty well. But I really deeply despise how the washer tangles my clothes in knots. I've followed the official directions and tried every "hack" I've found online. I've checked to make sure the machine is level. Nothing stops it. I wear mostly natural fabrics due to skin allergies, and this washer has stretched out so many of my shirts. I don't have the patience or time to put everything in washing bags, and that is a stupid solution anyway. (Yes, buy our expensive wash tower so you can spend even MORE time messing around with your laundry.) Washing your clothes should not ruin them. Be told, LG: Would not buy another one of your laundry machines ever again.
No, I would not recommend this to a friend - Pros mentioned:Size
Great washer and great dryer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. I love how compact it is. Yet huge tubs for large loads. This is the third wash tower I have boughten for rentals and personal use. Great washer. I love having a light inside the drums. I also love being able to set my ‘go to’ settings for the kids. Kids learned the buttons to push and can do their own laundry. Win win win
I would recommend this to a friend - Pros mentioned:Ease of use, Washer performance
Project:Lavanderia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, thank you to the agent who helped me with information about the LG washer and dryer set. They were very knowledgeable about the product and guided me in choosing something that perfectly suited my needs. The environment around the appliance area was very friendly and attentive. This set is very easy to use and provides perfect and fast washing and drying. Thanks again!
I would recommend this to a friend - Pros mentioned:Efficiency, Noise level
Love this combo!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tower combo!!!! It looks beautiful and works great!!!! It is quiet, fast and efficient.
I would recommend this to a friend
