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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 485 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes full loads. Very nice and fits perfectly into the space. I built cabinets and drawers around the unit from Closet World. A little on the expensive side and I hope I enjoy many years of perfectly cleaned clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine with one flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washtower. There are a number of different cycles which I can choose depending on the load. I also like that the dryer knows what the setting was on the washer and selects an appropriate dry cycle which I can choose to override if needed, So far I haven't had any problems. My only disappointment is that I wish the doors were reversible. While it said the dryer door could be reversed, I didn't understand where the 2 screws would go on the other side as there were no holes. My laundry area is very small so it can be cumbersome to load as the washer door gets in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Full Size Stacking LG Washer/Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer/dryer is not only handsome but easy to use and efficient. I had a fairly small space to work with (needing to replace an old stacking set) and this model worked out perfectly - since most other full size stacking systems are now taller.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it one day, Have done only 3 loads so far so too soon to rally comment. So far everything is working well. Does what we hoped it would do. Nice unit for a small laundry area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WashTower

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE best purchase I've ever made! It does EVERYTHING but load the clothes.....I love this machine!!! This product comes highly recommend!!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Lg Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We love our new laundry center!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new laundry center! Our clothes turn out great, and it’s so quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Review Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.Washington dryer very sophisticated quiet noise working properly the best machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    LG TOWER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower is awesome. Compact, modern technology. Big capacity. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tato o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing item to have at home, planing of purchasing another set so I have two sets

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Match made in Heaven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a dream. Cleans clothes excellently, amazingly quite and save water and electricity. I would highly recommend this combo unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are delighted to learn that your LG Smart WashTower is providing you with a five-star experience! We also appreciate you providing details on the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. ~Rita LG

  • Rated 5 out of 5 stars

    Washday Wonderful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer works well for many reasons. I wanted to replace the washer and dryer that I had because it was so small but it had to be something that would fit in a closet. This tower fits in the closet and washes bigger loads. I'm still learning about all that it can do but so far I am impressed. It seems like my laundry comes out cleaner and softer than any other washer and dryer that I have ever used. The washer and dryer that I had at my previous home was a good name brand and the top of the line and I base my opinion on this set more so than the set that I replaced at our new home. Also, clothes are dry when the dryer is done, I don't have to turn it on for a few more minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Beautiful Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, large capacity, great technology, super efficient. Love this machine. Bought 5 year Best Buy warranty because it is one unit. Anything goes wrong, whole unit is down. Warranty is a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stackable unit. It freed up so much room in our laundry area. And the sleek design is striking.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer! It works so well and is super quiet! It’s quite big in size too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice High End Full Size Stackable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable set is nice, sleek modern awesome color. They have plenty of room inside, has everything with nice controls & easy to use. Washer is great, no problems & the gas dryer is fast without frying the clothes. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dori Helmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase went smoothly, delivery as scheduled. Personnel helpful, pleasant, and careful. New equipment has many features to explore and understand, overall I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this unit! Very quiet and works well. The size was what attracted us to it. Very compact exterior but full size barrels. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set. 2 years no issues.!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying a washer and dryer that work well. It’s great not having to untangle washed clothes! I’m glad we went for the front loading machine this time. Having the controls in the middle is great, so I don’t have to reach too high to remove clothes from the dryer. I still have more to learn about the wash tower, but so far I’m delighted with it. Oh, and it’s quiet.

    I would recommend this to a friend