Customer Ratings & Reviews

I bought this washer after my older Samsung front loader threw a bearing and needed to be replaced. I tried a top load washer but felt that it didn't really wash clothes as well as my previous front loader. We've been using this one for about a month now and overall we really like it. It is nice and quiet and seems to clean clothes well. I tried the steam setting once because that is supposed to help to get clothes cleaner but I honestly didn't notice a difference. It did make the laundry cycle take a lot longer though. A normal cycle is about an hour. The same cycle using steam took a little over 2 hours. I set up the washer with LG's SmartThinq app but I haven't really found anything that is useful about it. Sure it texts me when the washer is finished and you can start a load from the app. But you need to be home to load the washer in the first place so I don't get the point. This machine has a lot of cycles, (probably way more than we will ever need) but it certainly seems to get the job done. The 2 most important things to me in a washing machine is that it works and is quiet. This machine does both.

When they first arrived, we had our contractor hook them up and they forgot to remove the screws they were shipped with on the back of the washer and it started walking (literally lol). I was scared and thought that we'd have to go buy another set. But thank goodness Best Buy sent their guys over within 2 days to see what's going on. Once they removed the screws, it was bliss. Love my new machines. Can't stop soing laundry lol

The LG 4.5 cu. ft. HE Smart Front Load Washer with Steam and Motion Technology is an amazing washing machine. We have never had a front loading machine before, only top loaders. The LG has simple instructions, but has many options which are easy to see and choose from, including steam. It is a very high efficiency machine, uses very little HE detergent, little water and is very quiet. A really great washer.

We are super happy with our LG 4.5Cu Ft washer. It's quiet, huge, easy to use & it does a great job washing clothes.

Great washer, easy to use, extremely efficient, reg. wash cycles v. quiet. Spin dry very effective.

Great washer! Easy to operate. Does a good job cleaning. Quiet. Really spins the clothes out well.

I'm impressed with this machine's quietness of operation and its motion technology that keeps it from shaking my downstairs during use, unlike my previous washer. I enjoy the steam feature, and the fact that my clothes come out whiter and brighter than I expected. The washer is easy to operate, and the Geek Squad was helpful in setting up and guiding me through the process of how best to use the machine and keep it working optimally for a long life span.

Well, it very much like our 18-year-old LG Washer we replaced it with. So, it does a good job. However, the ThinQ tech is horrible! Just getting it connected to my iPhone was not easy. After hours of attempts and failures, using what LG supplied, I turned to YouTube. The second YouTube video got me past the IOS password issue, but the advanced support function does not work unless you register it. Here we go again, bad tech / instructions! To register it, it requires its serial number (which appears to contain a dash). No matter how entered, it would not except it! Discovered it had a scan bar code option, so I did... and guess what, it came back with it's not a valid serial number. So, I don't have the free advanced support, because I'm not going to spend more hours on something which should have taken no more than 15 minutes.

We replaced a 13 year old LG Tromm with this washer and we are loving it - it has some great wash cycles that are customized for the type of loads that we do - its easy and intuitive to use and it does a great job washing our laundry - it is super quiet and we have started using the delay washing with the app to setup the wash to end when we are getting home and can move things to the dryer - we are super excited about our new LG washer

Just got this in December 2023. So far, its works well. I have done a few loads of laundry. It ran very quietly and performed well for a new washer. The ease of use was very high. Water use is minimal. My older LG washer was great also. But will see how it performs over the years.

This machine replaces a 2006 LG that provided excellent performance. Thus far the machine performs better than our previous unit with less water consumption, reduced noise and better spin out cycle. Clothes appear to be at least as clean if not more so. The WiFi function is a bit gimmicky but does provide notice of cycle completion as time remaining. Two minor complaints include a somewhat difficult to read panel due to low lighting and a slightly more flimsy door.

Just purchased this washer and couldn't be happier. I reviewed Maytag, Whirlpool, and Electrolux - those were the brands that made my short list. I purchased the washer/dryer combo on 6/17 and it was delivered on 6/30. Delivery was 3 hours late but the team was professional, friendly, and fairly thorough. The washer is similar to my last LG - it is computerized to weigh the load, calculate the water level and then it sets the time. Most loads take approximately an hour to an hour and a half. I try to do full loads each time. The clothes are clean and spun very dry. Compared to the Fridgedaire I inherited with the home I bought, it is very quiet. Some other reviews state that it is kind of loud, I don't get that at all, it has the normal whistles and whirrs but its no big deal. Dry the gasket after every use and you'll eliminate any mold or odor. Both the washer and dryer had a nice signal at the end of their cycles.

Quiet, efficient , easy to use, lots of good features, and fast! We like it. Lot.

Finally a washer that can handle my king sized comforter. So far so good, the machine washes great, The washer has great and many wash cycle options and the wi fi connectivity that tells you when the cycle has ended is great for busy households. The washer is very easy to use and understand. I've only had slight issues with the matching dryer not completely drying a load on certain items but I've learned to add more minutes. Not a deal breaker for me.

Does a good job washing but some cycles take a long time. Machine is very quiet and vibrates very little. Washer does not allow you to jump in somewhere in the middle of a cycle Panel displaying settings has text which is completely unreadable unless you use a flash light. There should be a good backlight (unforgivable), Manual is far from complete and gives lots of info but not about the various cycles. Also had to go to the internet to find out what the red circle meant with a lock

We've had this washer for just less than a month and we are really pleased with it and how simple it is to use. There is an easy slide out compartment to add detergent, fabric softener and anything else that is needed. It is simple to select the desired wash setting and easy to adjust the setting if you want to change it for a custom cycle. This washers does a great job of cleaning our laundry. The one thing we noticed is that during some of the high speed spin cycles to drain the water, it spins so fast that the washer starts to vibrate the floor noticeably. To help eliminate the vibration we backed the spin cycle down one speed slower. It seems to have helped. We haven't tried the wifi setting yet since we haven't had a need to remotely operate this washer. We haven't tried the steam settings yet but look forward to trying them. We did a lot of research before purchasing this washer. We wanted to move to front loader and this is our first one. We had family that purchased this washer before we did so we had a chance to check out how it worked and test it before purchasing ours. We are very pleased with it and would recommend it to someone who wants a front loader that offers a lot of value for the price.

Did a lot of research. It is quiet, spacious, cleans really well! Lots of options to clean! I don’t need to go to the laundry mat to wash my king size comforter.

We have been using this machine for more than one year now. It cleans cloths well. It's quite and seems to be a good product from LG. It's very easy to use. Push power button on, then push start button since I keep it on normal wash. It remembers everything you programmed from last use.

My Whirlpool Duet front loader bit the dust after 6 years. Unfortunately washers these days come with some much electornic hardware & gadgetry (this LG unit has wi-fi), it's usually the motherboard or electronic components that go bad before the mechanical function of the washer itself. I've bought LG appliances in the past; this washer seems to do a pretty good job w/ getting our clothes clean and extracts much of the water to cut down on dry time. It's still to early to tell if the LG will die a premature death, but I'm told the new norm for washers is 6-8 years. It's highly doubtful I'll get 15 years out of this LG washer, so temper your expectations.

The only reason I gave this 4 stars is because there is water left in the tray where the soap and softener go. So when you need to start a new load, you have to wipe it out so that the detergent isn't diluted. I do like that the little tray comes out so you don't have to drag a big laundry bottle out to pour into the tray. Otherwise, this washer is amazing. My clothes come out perfect, not damaged and they smell CLEAN. My old washer the clothes would still come out smelling dirty and the dog hair was never removed. This removes the dog hair! Also, the settings are awesome. I still haven't figured out how to use the wifi, but I love the little noise that you get when the cycle is complete. This has really made me much more efficient in my washing duties, because I remember to gather the laundry, it doesn't smell musty because I left it in there and I can start another load right away. Another draw back to this is that the rubber rim and the door does hold the water and condensation, so you MUST leave the door OPEN and you MUST wipe clean the drum, door, and rubber or else you will have a moldy washer on your hands, which smells gross. Overall I'm very happy with my purchase except for the two small little things, but I'm really looking forward to see if I save on my water bill!