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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,199.99

Customer reviews

Rating 4.3 out of 5 stars with 36 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and quiet operation of this WashTower. The ventless design is also a frequently praised feature, with users highlighting its convenience and cost-effectiveness. The technology is described as simple to operate. Positive feedback consistently points to a user-friendly and efficient appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product by LG is literally perfection. It is so quiet and does not move around when washing or drying. Second, the overall look and finish is beautiful. Lastly, the technology is very simple to operate. I love this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth everything I wanted!!! Love the ease with the app. Fits in a tight utility room no dryer vent needed!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Older home and didn’t want to cut yet another hole in the side of the house for a vent, so tried this unit. SUPER high capacity, like starship enterprise… there is nothing you cannot wash! Rugs, giant down comforters, every scrap of clothing you own.. VERY quiet, even on high spin, zero shaking. Silent. It’s kinda magic. Cleans excellently and dries VERY fast because clothes have room to breathe in the big drum, no wrinkles at all in jeans and such without having to use any fabric softener. Buttons for both washer and dryer are in the center so no reaching up to get to dryer controls like on regular stackable sets, which has always been a problem in our short-statured house, love that! We had maybe one inch of clearance after removing door to get this down the stairs of our old house after measuring and remeasuring, and I was worried it wouldn’t get down the stairs to our laundry room, but Geek Squad got it in and installed in a flash, best delivery fee I’ve ever spent. Get this! Lint filters are a bit fidgety, but not terrible. Make sure the drain hose isn’t shoved too far down your drain pipe (no more than 6”) or it’ll siphon water back up and spill onto the floor, which happened to us, but was a super easy fix once I realized what the issue was. There are several hoses that go into the drainpipe, the washer and also one for the dryer too so watch out for that. Couldn’t be happier with this dream of a washer dryer set!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer dryer tower! It is full size, easy to use, does not require a vent, and fits in the small space designed to take a washing machine in my condo. It works great. It is quiet. It is well designed for ease of controls. It does everything it is supposed to do. The team did an amazing job getting it the space. It makes me smile every time I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Dryer efficiency

    Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this unit for a couple weeks now and couldn’t be any happier with it. It’s fast, quiet and reliable. Clothes come out feeling fresh. I was a little hesitant with the ventless dryer but it’s been working great. It does take a little longer to dry clothes but well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Vent

    Rated 5 out of 5 stars

    Stackable washer and dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer is amazing. I have never had a ventless dryer it works great. Quiet and super easy to use. Washes big blankets and dries them completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ductless stacked washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing ****ing rules. Had read a lot of concerning things about the ductless dryer drying times /drying quality, but we have had this unit about a year now and absolute zero issues on the drying front….the timer will usually say 2-3 hours when we first put the load in, however it’s almost always completely dry within 45-60 minutes…..so maybe very marginally longer than a ducted option, but completely unnoticeable to us (and probably most other people, unless another 5-15 minutes of drying time is really going to wreck your life). Completely love it, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Dryer efficiency

    Rated 5 out of 5 stars

    Great option for ventless dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a whirlpool ventless dryer for a few years and it would take hours to dry 1 load (and would get overheated for a second). This combo is fantastic. Dries clothes almost like a vented machine (which we can’t have in our building) and doesn’t add a ton to the electricity bill. Unit is very sleek with a lot of options. Doesn’t come with power cord so make sure you order one with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spin cycle shaking the building.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The only exception when the spin cycle is running for a medium or less load, it shakes the house. When there's a heaver load, it does not. The location is on first floor that is wooden. I did have a warranty service call. the shocks were replaced, the less shaking improved a little. The service repair person stated that the shaking would not go away and that the needed to to reinforce my floor. I did not have that problem with previous separated washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very easy to use and holds a lot. No need foe the WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products both washer and dryer. Easy to use and large capacity but still fits into our space in our condo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Looks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer/dryer combo. Love the sleek look and footprint as well as the ease of reaching the control panel. Washer and dryer appears to work well. Just be prepared for a much longer drying time for the ventless heat pump.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review on my new washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appealing to look at and fine lines. It fits nicely into the space necessary.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor installation experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two issues before even trying to use the washer/dryer. The first is when the team that Best Buy hired to deliver and install the system doesn't know how to. I explained I watched the online installation video and they forgot to install the dryer drain line which is clearly identified by a sticker on the dryer door and then argued with me telling me there is no drain line. I ended up installing it myself after they left. Secondly, it apparently doesn't come with a power cord for the dryer. Mind you in order to work it needs a power cord. When you pay $3K for a washer/dryer you expect a power cord for dryer to be included or Customer Service should tell you need to order a power cord. Hopefully it will work great.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tony. Thank you for taking the time to share your experience with the LG Washer (WKHC252HWA) model. We're sorry about the challenges you experienced while installing your unit. We strive to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting. We value your feedback and are committed to improving our services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    Absolute must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love ❤️ this washer tower, it cleans, is quiet and works efficiently! Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stackable full sized washer/dryer! Very sleek looking! Top technology!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes and dries clothes as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy to replace my previous set and get a ventless dryer. It does take a bit longer to dry clothes as expected, but worth the $ savings in power. I was a little disappointed that the feature set wasn't as good as the all-in-one at my other house, but not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House hold use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great to have the ventless option which seems to cut down on escaping lint when drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tower ventless dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for one load so far, drying took an hour and 20 minutes which is ok, clothes felt damp when taking them out for some reason but they felt dry a minute later. Think it’s because the heat isn’t as hot. We had issues with ducting and this was definitely the answer for us! Saving energy is a bonus. On the washer side a normal load was only 26 minutes! The tower is heavy but gave us a lot of room in the space. Controls in the middle make it useful if you are too short for stackable units.

    I would recommend this to a friend
  • Pros mentioned:
    Vent

    Rated 5 out of 5 stars

    Great LG Product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love that you can change the tunes that indicate end of cycle. Very cost effective, with the ventless dryer. Lots of choices when you wash. Love this product.

    I would recommend this to a friend
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