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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality and great OLED quality of the 65" Class C5 Series TV. The TV also has great brightness, is easy to use, and has a great black level. Some customers have mentioned concerns about the remote control and menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,001 reviews
  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    A perfect upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wanting to spend too much on a new OLED TV, I found the LG! Had all the features of the other brands at a much more reasonable price point. I didn’t have a gaming requirement which led me to the LG 65”. Great colors, perfect blacks, and plenty of brightness for our room. We had a size limitation which was also a factor in this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Amazing Picture Quality – Totally Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 65-inch LG OLED TV from Best Buy and I couldn’t be happier with my choice. The picture quality is absolutely stunning — deep blacks, vibrant colors, and incredible contrast. Movies and TV shows look cinematic, and sports and gaming feel very smooth and immersive. The design is sleek and modern, very thin and elegant, which looks great in my living room. The sound quality is good, but what really stands out is the image clarity, even in bright rooms. The webOS system is easy to use, fast, and has all the main streaming apps like Netflix, YouTube, Hulu, and Prime Video. Setup was quick and simple. Overall, this TV exceeded my expectations. LG OLED truly delivers premium quality, and I highly recommend it to anyone looking for a high-end 65-inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently got a 65-inch LG TV and I am honestly impressed. The picture quality is beautiful — super clear, vibrant colors, and sharp detail whether you’re watching movies, sports, or regular TV. Even older shows look better on it. The size is perfect without being overwhelming, and it really feels like a mini movie theater at home. Setup was quick and easy, and the smart features are very user-friendly. Apps load fast, switching between them is smooth, and the remote is simple to but i do like my remote from my last LG Tv better. This remote does not have a mite butgon on it. Sound quality is solid, but it also pairs great with a soundbar if you want that extra “wow” factor. Overall, this TV feels well-made, reliable, and worth every penny. If you’re looking for a big, high-quality TV that’s easy to use and looks amazing, this LG 65” is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Larry Eichmeier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Picture quality is outstanding. Great brightness. Easy to use apps. Plugs right into my Polk Audio surround sound. Easy set up. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Perfect picture and easy assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacking and assembling the stand for this TV was pretty easy. I did it wrong by opening the top of the box instead of just sliding the top off, but it worked out fine. I had it setting on top of the cabinet inside of 20 minutes from getting the box inside the living room to removing the empty box to the garage. The picture is amazing and it's bigger in the room than I had imagined, which is good. Just watched the Chiefs lose to Denver last night and the game was crisp and clear and no pixelation or blurring or anything of the sort was noticed. Perfect! Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness

    Rated 4 out of 5 stars

    Dark darks, meh remote and good voice control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. Extremely dark darks and plenty bright. In my opinion, this lg C5 is a direct competitor to my other recently acquired Samsung S90F. I chose the lg C5 for my dark man cave and the Samsung for my sun soaked living room. This lg performs better in dark rooms but it’s still plenty bright. The remote is meh and the lg OS home page is crowded with too many boxes and ads. However, the AI enhanced voice control works well. You can go into the settings and turn off the ads which makes the experience better. I would also recommend turning off eco mode and tweaking the settings. There are plenty of YouTube videos on how to do it. Overall, I’m very happy with my Best Buy purchase, especially the deal I got during the Christmas holidays. Although the Samsung has better anti-reflection and is a little brighter, I prefer this lg in my darker room, given its superior superb dark scene performance over the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Stunning Upgrade for Movies and Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C5 has been a huge upgrade in my living room. Picture quality is awesome—perfect blacks, bright colors, and HDR that really makes movies pop. Games look and feel super smooth thanks to the high refresh rate and low input lag, and all the next-gen console features just work right out of the box. The built-in apps are fast, the remote is easy to use, and setup took only a few minutes. The speakers are decent on their own, but paired with a soundbar this TV is basically a home theater. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture & Smooth Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely stunning. The picture quality is incredibly sharp, the colors are rich, and the blacks are deep like you expect from OLED. Movies and sports look amazing, and the motion stays smooth even during fast scenes. The speakers are better than I expected, and webOS runs quickly and is easy to use. Setup was simple, and the design looks clean and modern in my living room. Definitely worth it if you want a high-quality upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great Product – Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this product. The picture quality is clear and sharp, the sound is good, and the brightness is excellent. It was easy to set up and works perfectly for my needs. I would definitely recommend this item to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on buying this television and was focused on the G5 series or the Samsung S95F. I stood in the store for about an hour focused on picture quality and this tv stood out more. After speaking with the Best Buy tech, I settled on this one because I thought the picture quality and color was great and the price was $1K less. My wife and I are very happy with this tv and glad we bought it. I read reviews of people not being happy with the remote, it does take some time getting used to it, but it is not as bad as some of the reviews make it out to be. Overall, I would highly recommend this tv! FYI, the pictures is in a bright light area of my living room and there is no glare or obstruction to the tv picture.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG C5 4K OLED. 2025.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced my 2016 Sony XBR-65X930D. I currently use it for streaming on my apple TV & gaming. I have it hooked up to a high-end gaming rig. My 5070ti truly loves this display. I enjoy the 144hz fps I am getting while playing games in 4k. My apple TV 4K pushes Dolby Vision & Dolby Atmos on this magnificent OLED panel. Shows have never looked better. Watching movies are way better now! The build quality is extremely nice. The remote is very nice vs the previous design. I really have no complaints about this TV. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth Every Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything you could want for couch gaming. It has a beautiful OLED display with HGIG that allows you to accurately display an HDR image. It has 144hz and VRR to allow you to play certain PS5 games at a smooth 40fps. It has a crisp 4K image with a wide viewing angle. The sound is actually quite good without external speakers. Movies also benefit from the excellent filmmaker mode that displays movies with an accurate color and framerate, and it is very customizable. If it is within your budget, this TV is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG C5 REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C5 is performing as advertised. OLED screen performance is oustanding. After owning an LG Bseries and A C1 LG OLED, I can safely submit my new C5 screen resolution, refresh rate, and added features are well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Santa delivered and so has LG. Happy Campers here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased on 12/13/2025 for a Christmas Gift to us. We have had it a little over two weeks now. This T.V. is absolutely amazing! The color and definition of the picture are brilliantly displayed. We could not be anymore happier with it. You could actually see the stream rising from the coffee cups! It takes a little time to figure out the magic remote, other than that we are very impressed with this LG OLED 65" Smart T.V. We upgraded from a SONY Brava 55" Model which we had for over 10 years. I hope we get as good as service from this LG as we did our Sony. Buy it and you will be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love pretty much everything about this TV. Picture is great. Sound quality is good. Super easy to navigate the menus and add apps. The one complaint I have is the remote control. If you’re like me, you probably already know this because you’ve done a bit of research. But the remote that comes with this television is garbage. The scroll wheel is kind of finicky. They got rid of the pause play button and the mute button. Now you have to hold down the low volume button for three seconds to engage mute. Not sure who Greenlit this remote but they need to be fired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What could be better than OLED? Nothing right now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED TV. Wow, once I dialed in My preferences the picture is amazing!! I would like a mechanical button on the remote for input selection but other than that this C5 has been perfect. The one thing that surprised Me was the great sound quality of the built in speakers. There is not a tremendous amount of bass but ake time to adjust them and they sound pretty good! I only cropped the first picture and left the last two alone to show that they were legit photos taken on the stand in a light controlled room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture/Sound/Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Smart TV and I am surprised with how much I love it. Not only is the picture beautiful, the sound is actually really nice coming through the tv speakers also. I have nothing to compare it to but an old tv that is 100x's as heavy, that buzzes, and has no exciting features like this one. I love the smart remote that you can voice activate to call up a search, or you can do it on your phone. It's so easy to switch the sound from tv speakers to receiver, and change the picture from the soap opera look to the slower film speed -filmmaker setting. I only needed to buy a few different chords to hook up my vcr, 90's receiver, video games ect...but even with the updated optical port, and hdmi ports ect, it was real easy to hook up those other outdated things that I don't want to give up....(like our 80's atari!) Now if I can figure out how to not have 3 remotes! :) You can't go wrong with this TV, it's a midde level price range that in the first month has been perfect for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I’ve never bought a big ticket TV like this before.. but the picture quality of this tv is better than any tv I’ve ever owned. It’s very bright and looks great even in my bright living room. It’s expensive, but worth the price. Set up and install was a breeze too.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Gaming TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up an LG TV mainly for gaming and it’s been awesome. The picture is super clear, colors pop, and the blacks look really deep which makes games feel more immersive. Input lag is super low so everything feels smooth and responsive, especially with fast-paced games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive TV. Easy to use. Brilliant picture and sound. You can't go wrong with it.

    I would recommend this to a friend
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