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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 287 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the dryer's quiet operation, ease of use, and efficient drying performance. Many appreciate its large capacity and sleek design, as well as smart features and the helpful steam option. However, some customers have noted concerns regarding the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 287 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s way quieter than my previous dryer (Samsung). I love the features on it like the AI. I have couch covers for my dogs and my old dryer never completely dried them. I would have to do several cycles. However using the AI feature it dried 2 covers one time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet, excellent quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with the product. Great quality, the unit is beside my bedroom and I cannot hear it, very quiet, highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is quiet. Only issue was with the install. When they hooked up the dryer vent it was not attached well and I had to pull out the dryer and re-attach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with Al technology and working according to clothes quality

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer an dryer are great,i am definitely impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a ton of descriptions and reviews, and making mistakes in the past of buying other brands, we decided on this LG for our washer/dryer set, and we coyldnt be happier. The design, the features, the reputation…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful yet quiet dryer! Works even better after updating software via LG ThinQ app. Using customization on the app, we were able to match the installation environment which allowed us to get optimum drying results. Great product. Unfortunately, delivery logistics by Bestbuy web order were a nightmare, with multiple delays and zero explanation. Local Bestbuy agent and senior staffs were able to help us get the delivery made after several days of delay. Bestbuy website order needs to up their standards on customer communication.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG ThinQ has been great! Quick, efficient and love the app to notify when done washing/drying. It will even let me do a refresh cycle on wash from my phone if away and can't change loads right away. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to complete the plumbing set up and mounting it to the top of the washing machine was a breeze. The machine is easy to use and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great easy use works great dry all clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old unit. So glad I went with LG! The capacity and features allowed me to wash and dry larger loads and not worry about forgetting it in either machine with the FreshCare option.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Awesome set !!! The most quiet and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set two moths ago and everything works amazingly. Nothing bad to say about this set. I would definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy at first because of the small LCD display. I only had it a couple of days but find it works fantastic. Love the wi-fi capabilities and alerts of cycle completion.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great washer and dryer machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great , very efficient in electricity my bill went down .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade to our old LG washer. This new was has some great features like LG ThinQ app. Which will send reminders, but my favorite is the dryer’s ability to detect a blockage on the vent line. This feature has made us aware and we have made some adjustments to the vent line and improved the drying cycle. The steam feature is also really nice. Dryer finish Tones are also very pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive been looking for this dryer for some months and it has performed as expected. Open Box so the price was a bonus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific dryer with every feature we would ever need plus more.

    I would recommend this to a friend
  • Cons mentioned:
    Door latch

    Rated 3 out of 5 stars

    Door is loose and doesn't seal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to pair with the washer as we were really just replacing our old LG washer. App/wifi setup was flakey for some reason where the washer had no trouble. My main issue is the door latch is loose. Either the latch pin needs to be shorter or the female end on the dryer needs to be deeper. LG had a tech come out and and after talking with LG on the phone the consensus is they don't have a fix...yet. I imagine there will be many more complaints and eventually a fix, but this should have never passed QC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient dryer and leaves clothes clean and dry , Smart app works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I had quite a few options to choose from, and im glad i got this one!

    I would recommend this to a friend
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