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LG - G8 ThinQ with 128GB Memory Cell Phone (Unlocked) - Aurora Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 31 reviews

  • 20%
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97%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 15 reviews

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Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 5 out of 5 stars

    Excellent phone! Very happy!

    Posted
    Danimarie
    • My Best Buy® Member

    I just want to say I adore this phone. I have had it for a little over a week and it's super! The tech reviewers are way too overly critical and biased. I've seen mostly positive reviews from regular people. I upgraded from a Samsung Galaxy S8 and like this phone a lot more. I did own an LG G6 for a week a couple years ago and returned it because it would not pair with handsfreelink on my Honda. The G8 pairs perfectly. I also owned an S9 for a week before returning it for the G8. LG G8 has a flat screen, yay! Very nice to look at. The phone is big, but not a giant. Feels fine for my medium sized hands and I can reasonably use it one handed, no problem. It's not heavy either. I had a Huawei Mate 9 for a few months and had to give it to my husband because it was just a bit too wide and heavy. Hurt my hands. LG G8 is just right. Sound is good. I think the S9 sounded a little better. The boom box speaker on the G8 is neat, I like that there's a good quality headphone jack with the G8, too. DTS-X is helpful (helps sound quality.) The sound is excellent over Bluetooth. The screen speaker thing is alright. I don't love or hate it. It's practical in keeping the speaker protected under the screen and I guess it gets a bit louder because they say it's bigger. No issues with calls. I can hear everyone well. The speakers also get plenty loud for audio. Much better than my S8. My speaker phone works well, unlike with my S8. It's nice to see it's actually manufactured in S. Korea instead of China(Samsung.) It seem really solid and I would recommend it to anyone. The cameras are really nice and definitely seem like an upgrade to my S8. Prefer the pics to the S9 as well. The wide angle camera is really useful. It looks more natural than the one offered on the S10. Selfie cam is decent. Comparable or better than my S8 and the S9. It has some little features that I appreciate: parking finder - noting where you parked your car, optimized charging to protect the life of your battery will charge slower if you charge mostly overnight like me. Battery life on 1080p/FHD is really good. I can get as much as 7-8 hrs of SOT consistently. Not something I normally do, but I like to really test my phones before the return window closes. My S8 and S9 only got to 4-6 hrs SOT with similar usage. Today I was on my phone much more than usual and got 6 hrs SOT (screen on time) at 50% battery left over wifi. I was on my phone off and on since 8:30 am and that was at 3:45pm. The 2 year LG G8 warranty is a selling point. You have to register for the second year after purchase. They limit the size of the pictures you can upload, so I screenshoted a couple to give you an idea. I love my LG G8.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A great phone except for a few things

    Posted
    Keno
    • My Best Buy® Member

    When this phone first came out, and I saw people saying many positive things about it, I thought it was great. I never really listened to the whole there is not much innovation here story that some reviewers put out there. Yet, now some time has gone by and we now have some new information that needs to be provided so people know what it is that they are buying 1. We have to take off a whole star because LG decided to use permanent glue to glue the battery to the phone. This decision makes it almost impossible for any phone repair person to change the battery for you, without endangering himself (break the battery or have it explode). It is superglue almost. This becomes a problem if after 2 to 3 years you want a new battery. If you never change the battery ignore this. 2. We have to take off another point because of the awkward speaker setup where you get one speaker at the bottom and a second speaker which is vibrating through the screen, in the middle of the screen. This has confused a lot of people as they don't know how to properly hold this phone, and they don't know where the sound is coming from. Some have also said when they talk on the speaker phone, people on the other side say I can't hear you. Some have also complained speaker not as good as last year's lg g7--you can see vidoes about that on YouTube. Aside from these 2 issues you have your standard LG stuff-hardly any software updates, and in the past few years their phones have had screen problems--that is why you get a 2 year warranty now on the hardware. No one said anything about screen problems this year thank God. I would still recommend this phone-everything else is great. reviews are good, screen is nice, battery life is nice they say, face unlock is there; there is just a lot of good things here, and the price on some websites has now dropped significantly--but when you go to buy it right now, put it side by side with last year's Samsung S9+...they are about the same price right now. And then you decide.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid device, but nothing special

    Posted
    sdgvsdgsdgsg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The LG G8 ThinQ is a perfectly adequate 2019 flagship device, but it fails to really stand out among the pack unless you really want a device that you can interact with hands free (thanks to what LG is calling "Air Motion."). For me, Air Motion felt like more of a gimmick than an actual useful feature and, quite honestly, it took more effort to activate the feature than to just pick up my phone or say "ok google" to accomplish what I needed. It's neat technology but, in my experience, doesn't seem quite ready for prime time. Outside of this feature, everything else feels pretty familiar from LG. I actually don't mind LG's take on Android, but it's becoming a bit stale - whereas Samsung completely overhauled their UI in conjunction with Android Pie (now dubbed "One UI), there is little perceptible difference between LG's UX on the LG 8 vs. the LG 7. One are where the G8 (and most LG phones) really shines is audio. The crystal OLED speaker is actually very cool technology that is further enhanced by the phone's resonance chamber (LG refers to this as Boombox). In addition, as usual, I've yet to find a better wired audio experience compared to what LG offers (and kudos to LG for retaining the headphone jack). Camera's are solid, but pictures seem a bit dull compared to those produced by other phones - I'm not a big picture-taker, so cameras are not particularly important to me - the cameras on the LG G8 were perfectly adequate for my use. The hardware is solid and familiar - although I wish lg would Bring back the power button doubling as the fingerprint sensor! It's a sleek device with minimal bezels, a notch, and a premium build that is rated for high durability. Battery life is average, but adequate for the everyday user. Perhaps my biggest complaint with the LG G8 (and all LG phones, for that matter) is their absolutely abysmal updates. Even with the establishment of a so-called "software center" LG continues to struggle updating its phones in a timely fashion. Many of LG's flagship devices, including the LG G7, are JUST getting Android Pie with Android Q only a month away! That's simply inexcusable for any OEM, let alone one with an alleged dedicated software center focused on more timely updates. In addition, the LG G8 is priced too high in my opinion for what it offers. If you can snag the G8 on sale, it's a pretty good buy. At full price, however, it's hard to justify. I ended up returning my LG G8 not because there was anything wrong with it (outside of my legitimate concerns regarding software updates); rather, I returned it because the phone really didn't give me a reason to want to keep it when compared to other devices. I ended up purchasing the OnePlus 7 Pro which, while not perfect, offered more bang for the buck when compared to the G8 ThinQ. If LG can remedy its awful approach to software updates and price its devices more competitively, I think its flagship offerings (including the G8) would be more compelling buys.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Phone!!!!

    Posted
    Njbob
    • My Best Buy® Member

    These phone reviewers are very very jaded they find things gimmicky that are new and exciting ideas and they slam these phones if they're not iPhones or Samsung this is a great phone with a great operating system I've had Samsung's to be honest never had an iPhone this is a phenomenal phone one of my favorites. Found my Samsung's to be very glitchy the LG phones that I've had are not glitchy and have been some of my favorite phones the last phone I had from LG was in LG G3 and I went to a Samsung phone next because of the price and did not enjoy it as much. If you're buying any of these top-of-the-line phones you're going to be happy he's reviewers just rip these phones apart for personal preferences it's just that it's their own personal preference if you buy a top-of-the-line LG top of the line Samsung or top-of-the-line iPhone you're going to be super happy with your purchase. I did get my LG phone at a drastically reduced price the funny thing is I was going to buy it anyway I got it for $240 through Best Buy so I even added a line and got another one thanks Best Buy great phone even comes with a two-year warranty

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone for the price

    Posted
    Wade
    • My Best Buy® Elite Plus Member

    I decided that I wanted a phone that didn't cost in the thousand dollar range and the LG G8 does just that with little compromise. Its fast, light, has a nearly all screen design with a minimal notch cut out and excellent audio quality. While the camera quality is not the best out there, they are still pretty good and I love the wide-angle lens! The default launcher is not the best but there are third-party ones available that improve this area. The screen is great and bright. The notch is smaller than similar ones out there, and I defiantly prefer it to punch-hole displays. Ok, the audio quality. The speaker sounds great. The sounds are nice and clear, the sound speaker setup is very impressive. By laying the phone flat on a table, the boombox speaker can use the phone's sound chamber with the surface of the table to amplify the volume and bass! Without that though, it might sound a little weaker than other devices. The real standout feature I think is the Quad DAC and DTS:X Surround sound. You'll have to give up wireless headphones for this but if your after the best audio quality in a phone, it's well worth it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone - Got a Great Deal

    Posted
    RCLA
    • My Best Buy® Member

    Got the 15$ a month lease which is amazing for a phone of this caliber. I agree with others who say that the "experts" are simply overloaded and have missed the boat on alot of things that common users will come to appreciate with the G8. First off, the speed, memory, build, display, sound, and cameras are all top notch... those all qualify this as a competent flagship.... Battery life also is excellent compared to my V30 which I returned for this... The bottom line is that any competent person who goes with this device will, over time, learn the insides and outs of its functionality and probably come to love it... The core components of the phone are solid and reliable and not 'gimmicky' compared to other competitors. But that's OK... you can get the phone at a great price due to Samsung's dominance and the allure of the Huawei that the majority of Americans won't ever own... I'd say this a smart choice for many consumers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This phone is great for speed and dim pictures!

    Posted
    Shenae1092
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like how fast this phone processes on multiple memory draining apps I use on a daily basis. I also like how the camera takes decent pictures in dim lighting. And I have noticed that you can boost the volume of your phone call to where you don't need to have it on your face to communicate if you choose not to. The only thing that needs more work is the air control feature, it might detect my hand gestures 50% of the time. It worked better indoors for me. But my personal reasons for getting this phone was the speed, long battery life and picture quality more than the air motion and speaker feature. It fit my needs very well so its a great phone! I also appreciate that it came with a clear phone case and nice ear buds too, that was a plus!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sad to see

    Posted
    Kenan
    • My Best Buy® Member

    Sad to see reviews slamming this phone because some other more expensive phones are better. If you get this, download nova launcher app, don't forget to turn on 3d sound when needed and don't forget the 2nd speaker is in mid screen area. Don't hold it like a normal phone.the middle part of the phone goes to the hole in your ear. Lift it up a bit is what I am saying.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Flagship Phone.

    Posted
    Icecreamman68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Has all the top stuff for a phone and then some. This phone is replacing my Huawei Mate 10. Camera is great. Screen is great and vibrant. And I haven't had a LG phone in a while. Also got it for the price (699.99). The nicest thing about the phone is it works on all carriers in the U.S. And if someone is looking for a smaller (6.1)screen than (6.4)or larger this would be the perfect phone for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great OLED screen, Sound is poor

    Posted
    bobh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased the LG G8ThinQ unlocked and continued my AT&T prepaid plan for $45/month. The photos are excellent, although I have not used the three different lens settings yet. The sound is NOT good (the front screen is supposed to vibrate, but it sounds very tinny, (good sound with earphones or bluetooth). The FM radio will not access bluetooth when the earphones are plugged in for an antenna.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Screen and Audio Quality

    Posted
    Doublezed
    • My Best Buy® Member

    Great phone with one of the best screens I've ever seen along with one of the better sounding speakers I've heard in a while. All of this while being hundreds of dollars cheaper than the Samsung or Apple alternatives.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone. Tremendous amount of memory.

    Posted
    WDHJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this phone to replace an older LG phone that only had 16 GB of internal storage. It was constantly running out of space. This phone has 128 GB of internal storage, so I should not run out of space on it for quite a while.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade

    Posted
    John1978
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Snappy phone. Great display, good size, motion gestures are interesting probably wont use them though. Forget the negative reviews. Try it for yourself. You'll enjoy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    JNitro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Have had this phone for a month now and it works great. Photos are better than my previous phone. has plenty of memory and processing power to do everything I have used it for. would recommend to anyone looking to replace their phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well-Rounded Android Phone, Could Have Been Better

    Posted
    jbmd09
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Gorgeous display. Excellent call quality and reception. Capable dual rear cameras. Has a microSD slot and 3.5 mm headset jack. Solid battery life. Only con is that it has an outdated software and UI.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Value

    Posted
    Techlover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This phone is underrated. At this price point you get a solid well performing cell phone that checks a lot of the boxes. If you are still Into wired headphones with its quad DAC this is the phone for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone, weird speaker

    Posted
    WesD0903
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its a great phone that competes easily with Samsung and apple products, just the speaker embedded in the screen was weird and made phone calls hard to hear and understand. Good phone, could use improving.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    Trixie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Just got the new LG G8 thinQ and it is perfect for me. Not a lot of extras for me to learn. Screen is beautiful. Easily synced with my vehicles.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all arounder

    Posted
    Sam4
    • My Best Buy® Member

    Absolutely love this phone!! The screen is very clear, tons of storage, and audio speakers are incredibly loud (which is exactly what i wanted).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Kelley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this phone. Finger print to open the phone is awesome. Everything i needed and more. I bought unlocked because i use tracfone super easy to transfer sim card.

    I would recommend this to a friend