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Your price for this item is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 152 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the impressive camera quality and extended battery life of the G8 ThinQ. They appreciate the phone's affordable price point and sleek design. While some users have concerns about the sound quality, many are pleased with the phone's user-friendly interface and the two-year manufacturer warranty offered by LG.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 152 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for the (sale) price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds a bit harsh, suggesting that the phone isn't valuable at its MSRP, but it's obviously a much better deal when you can score one for under $600. I got this in exchange for a Samsung Galaxy S9+. Can't say my complaints with the latter have been resolved, but I can say the LG G8 ThinQ took the nice things I liked about the S9+ and lifted them to higher levels. Both have headphone ports, but the G8 ThinQ offers exceptional performance with the Quad-DAC. What's a Quad-DAC? It's four DACs. What is a DAC? It measn digital-to-analog converter; a piece of equipment designed to tell your headphones/speakers what to do. Having four of them in a phone like this allows for driving more demanding headphones, like a pair of Sennheiser HD 650. I care enough about listening to music to appreciate what the LG G8 ThinQ has to offer. The cameras are pretty good and I enjoy having an ultra-wide camera to fit more in the frame. It's versatile, and I wish the US had gotten the same model as South Korea, since the latter features an extra telephoto camera, giving users a three-camera array for total versatility. The screen is great but my original unit had discoloration. LG was prompt to have me ship the device to their Fort Worth, TX facility, where they replaced the screen free-of-charge. This brings me to another great thing about this phone: it's backed by the LG Second Year Promise. Once you get this phone, if you decide to keep it, register within 90 days with proof of purchase and LG will extend your warranty by one year. The design is pretty neat. The cameras sit flush with the glass back so the phone doesn't wobble on a table. That said, it can get pretty slippery. The unlocked model comes with a clear case in the box. So, if you're not planning on buying a third-party one, use the incouded case for some peace of mind. Given that the phone sits flat on a table, the phone has a cool feature whereby it amplifies the sound once you set it down. It's not a miracle transformation, but noticeable around 70% volume. The ear piece isn't an actual loudspeaker; instead, it's an actuator that sits behind the display and vibrates to produce sound. Phone calls sound good and loud. I appreciate the microSD card slot because nothing's better than afforable memory expansion. I've noticed that wireless charging is not that fast, at least compared to what Samdung had to offer. Nonetheless, it's nice to have it supported, and fast wired charging is a nice touch. I don't know if I'm covering enough grounds here. I'm typing this review on the phone itself (used my backup to take the picture displayed in my review). Thanks for taking the time to read. Hope you enjoy this phone as much as I do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Very affordable.. extremely well built

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrestled around trying to figure out which phone I was going to go with for the last 2 months. I was even driving my friend's nuts I was on the phone and tablet in front of them reviewing every single piece of information I could. A couple of my friends told me I needed to go with iPhone, a couple said Android. I am an Android person through and through. I did not realize how well I was going to love this phone until it arrived on my doorstep today. I knew I had made the correct choice when I open the box. The headphones are very high-quality, a quick charger 3.0 with a quick charging cable, and even a case. The only thing I would recommend is to definitely get an OtterBox or order one like I did.. the bolt series made by zizo. this phone is quick, the operating system is very smooth, the graphics are amazing, you can put the whole phone in dark mode, it's a wireless charging phone. The battery life on it is phenomenal. This is my dream phone, and, I haven't had one this nice since the Samsung S7 active. You will not be disappointed by this piece of equipment. Also, I was so surprised that it was $300 less then the original price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent phone! Very happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say I adore this phone. I have had it for a little over a week and it's super! The tech reviewers are way too overly critical and biased. I've seen mostly positive reviews from regular people. I upgraded from a Samsung Galaxy S8 and like this phone a lot more. I did own an LG G6 for a week a couple years ago and returned it because it would not pair with handsfreelink on my Honda. The G8 pairs perfectly. I also owned an S9 for a week before returning it for the G8. LG G8 has a flat screen, yay! Very nice to look at. The phone is big, but not a giant. Feels fine for my medium sized hands and I can reasonably use it one handed, no problem. It's not heavy either. I had a Huawei Mate 9 for a few months and had to give it to my husband because it was just a bit too wide and heavy. Hurt my hands. LG G8 is just right. Sound is good. I think the S9 sounded a little better. The boom box speaker on the G8 is neat, I like that there's a good quality headphone jack with the G8, too. DTS-X is helpful (helps sound quality.) The sound is excellent over Bluetooth. The screen speaker thing is alright. I don't love or hate it. It's practical in keeping the speaker protected under the screen and I guess it gets a bit louder because they say it's bigger. No issues with calls. I can hear everyone well. The speakers also get plenty loud for audio. Much better than my S8. My speaker phone works well, unlike with my S8. It's nice to see it's actually manufactured in S. Korea instead of China(Samsung.) It seem really solid and I would recommend it to anyone. The cameras are really nice and definitely seem like an upgrade to my S8. Prefer the pics to the S9 as well. The wide angle camera is really useful. It looks more natural than the one offered on the S10. Selfie cam is decent. Comparable or better than my S8 and the S9. It has some little features that I appreciate: parking finder - noting where you parked your car, optimized charging to protect the life of your battery will charge slower if you charge mostly overnight like me. Battery life on 1080p/FHD is really good. I can get as much as 7-8 hrs of SOT consistently. Not something I normally do, but I like to really test my phones before the return window closes. My S8 and S9 only got to 4-6 hrs SOT with similar usage. Today I was on my phone much more than usual and got 6 hrs SOT (screen on time) at 50% battery left over wifi. I was on my phone off and on since 8:30 am and that was at 3:45pm. The 2 year LG G8 warranty is a selling point. You have to register for the second year after purchase. They limit the size of the pictures you can upload, so I screenshoted a couple to give you an idea. I love my LG G8.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    This phone is great for speed and dim pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast this phone processes on multiple memory draining apps I use on a daily basis. I also like how the camera takes decent pictures in dim lighting. And I have noticed that you can boost the volume of your phone call to where you don't need to have it on your face to communicate if you choose not to. The only thing that needs more work is the air control feature, it might detect my hand gestures 50% of the time. It worked better indoors for me. But my personal reasons for getting this phone was the speed, long battery life and picture quality more than the air motion and speaker feature. It fit my needs very well so its a great phone! I also appreciate that it came with a clear phone case and nice ear buds too, that was a plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's good but,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was half price so great deal. Its fast, not bloated as unlocked. Battery seems to last for me for a few days but I know I barely use my phone compared to most people. My only issue, sound. Its not great. Compared to others its ok but compared to my last phone (htc one m9), sound is junk. I get everyone has earbuds, but I hate them and don't use my phone for music and vids in public. Oh and no txt reminders. Verizon still charges upgrade fee on your bill now. Last time I could get away without the fee by buying unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    LG phones are Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is phenomenal. Great Barrier life,excellent screen resolution and super fast. great phone for the price. LG also offers a two-year manufacturer warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Fantastic phone at current price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean UI, love the sound from both the AMOLED speaker (so cool!) and especially the headphone jack. Google Assistant button is handy, face and fingerprint unlock both work well. Camera is competitive with my former Pixel 2. The 2 year warranty can't be beat. If you're looking for a solid Android phone at a good price that isn't like an anchor in your purse or pocket, give this one a long look.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    High quality Lg phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone from lg. I'm not a fan of Samsung and I don't see myself ever using apple so this was a great option for me. I've loved the phone so far it's got an awesome design and a nice battery life. The camera has lots of options to get the perfect pic in any situation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Great quality photos and robust user interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the habit of over installing apps and 2Tb expansion via micro sd card is a dream come true. I download as many apps as I need and all my media can be stored externally. The OLED is brilliant and allows photos to be displayed crystal clear. I have not had the chance to use all the cameras features. Colors don't appear saturated and contrast is sharp. Personally I like all glass body as my phone almost never come out of case. It looks clean and all the extra buttons are separated enough to be useful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Excellent display, great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is worth the money. I purchased after drowning my other phone in the river. The sound quality is great, since it uses the display as the speaker. The display is very vivid and crystal clear. The camera is able to be manually adjusted, including the video parameters. I am verry pleased with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    A good solid phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I don't know why LG didn't put a little more advertisement into it. I bought it for backup phone and because it is a little bit smaller than my other one, But I am pleased with the overall performance of my LG G8 ThinQ phone. Updated to Android 10 when I was setting it up. It's a beautiful phone and also slippery so a good case is a must. It comes with a case in the box which will get you by till you can get a better one, I'm just not a fan of Clear Cases. The hardware in the phone is excellent and solid. It has some quirky software which I never use but it works, I just don't use it. It fits great in your pocket. About the size of a iPhone 8. The battery life is good , goes all day with no problem. It's a really good solid phone. I've only owned this phone for a week and it is quickly becoming my favorite phone. ( Sorry Samsung!) Top it off with BestBuy's super fast shipping, it can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than G6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars comparing to the G6 Cons: the loud speaker is way lower than the g6 and not as clear. Androids cannot recieve high quality video via text from friends with iphone. Theres a home screen scrolling far left that is not removable and really has no purpose just takes up space for a single google search bar. I didnt like the extra power button added on the side because now the finger print button (from g6) is no longer a pushable button. Pros: much faster than g6. Little more user friendly. 4k 60fps video. has better screen navigation. and the longer screen allows the 3 control buttons on the bottom to not disapear which is very inconvenient in the g6. It also comes with a clear phone case/protector in the box not the best but good temp one. Based off 550 price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is ok, better than expected. It came with LG headphones, fast chareger, and even its own case which is good. The camera is good. The only thing Im not liking much is the speakers. Sound can be low when viewing videos or listening to music without heaphones compared to phones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best phone of 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Size is great for one hand use, but still provides huge screen. Battery lasts all day. It's fast as any current flagship phones. And having the finger print scanner on the back is so convenient, reliable and fast. Camera works great. Pitches look just as good as all other highend phones. And having a flat screen makes it easier to grip. Best phone from 2019 and unless something from 2020 blows me away, a keeper for 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Well-Rounded Android Phone, Could Have Been Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous display. Excellent call quality and reception. Capable dual rear cameras. Has a microSD slot and 3.5 mm headset jack. Solid battery life. Only con is that it has an outdated software and UI.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of reviews about this phone talk about the air motion and if it's too gimmicky. Ok, maybe that part is not great, but it doesn't matter. It's useful on some occasions (doing dishes, cooking, etc) and hopefully they can make it a bit more robust with updates. My main reason for buying this phone is because I spend a lot of time listening to music and there's no phone that has nearly the same quality sound (when using headphones). Another fairly unique thing about the phone is that has an FM radio tuner. The speed and the battery on the phone are very comparable to any other flagship of this generation. My only complaint is that the battery doesn't fast charge quite as quickly as my old Galaxy S7. It's a well built, high quality phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great OLED screen, Sound is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG G8ThinQ unlocked and continued my AT&T prepaid plan for $45/month. The photos are excellent, although I have not used the three different lens settings yet. The sound is NOT good (the front screen is supposed to vibrate, but it sounds very tinny, (good sound with earphones or bluetooth). The FM radio will not access bluetooth when the earphones are plugged in for an antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Flagship Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the top stuff for a phone and then some. This phone is replacing my Huawei Mate 10. Camera is great. Screen is great and vibrant. And I haven't had a LG phone in a while. Also got it for the price (699.99). The nicest thing about the phone is it works on all carriers in the U.S. And if someone is looking for a smaller (6.1)screen than (6.4)or larger this would be the perfect phone for you.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Speed plus comfort AND nice update features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upgrade from LG-7Fit to the LG-G8 ThinQ was comparable to moving from an apartment to a luxury home! The 128 GB memory and Android 10 O.S. are a delight. No more freezing up just to load my incoming emails! All operations & apps are prompt to load. Great price-point too with BestBuy offering price-match to other vendors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This cellphone is very good !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love this cellphone since we bought it last 7/2/2020. It has everything ! Good camera, good sounds, very sharp color and easy to use. I will recommend this phone to all who wants to change their cellphone. My husband is enjoying using his new cellphone. Thank you BEST BUY !

    I would recommend this to a friend
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