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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the TONE Flex HBS-XL7 Wireless In-Ear Headphones for their exceptional sound quality, comfort during extended wear, and impressive battery life. Users appreciate the convenience of the Google Assistant feature and the user-friendly design that ensures a secure fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 244 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this form of headphone for taking and placing calls. I used the LG before and loved them also m, but decided to try these out and am very pleased. Sometimes the google assist will read me the texts and sometimes she only announces who I got one from. Not sure why that happens. I would highly recommend these though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable Bluetooth headphones lightweight good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they retract easy the wire that holds the headphones is really thin my only concern is that it could snap out but the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have had 2 other LG headphones.. Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded flexible band! Great sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Tone Flex is a very good headphone. Pairing was good and easy. The sound was good. Phone conversation was good. Everything was pretty good....but...I returned them! I do not think they will last long. What I mean by that is. The retractable wire for the earpiece seems a little on the lite side. One wrong (strong) pull and you could probably pull the wire out of place. I have big, heavy hands. So that's the only reason I returned the LG Tone Flex.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality not worth the price for the Google bu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. The Google voice button isn't worth the extra $50. Doesn't auto shut off as other BT headsets I've had in the past do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best Bluetooth headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG headphones are one of the best in the market, I like the retractable cords that allow me to use them to answer phone calls while I'm doing something else without having the earplugs all the time, sound is good,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Just wish it would hold a charge longer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average charge is about 2 days for me.. I don't like to hold my phone. But it does charge fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! I use when I go out of town for directions in my ear or for phone calls when I don’t want to have earbuds constantly in my ears. They retract back into the neckband. No complaints with these about my voice sounding muffled. Great product!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set of headphones. Great sound and easy to pair up. Retractable ear pieces could retract better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan of the LG around the neck headphones for years this is my third pair I primarily use them for answering calls, which is why I love that they lay comfortably on neck, are easy to put in my ear, and answer call the multi-point pairing is a good feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Fegiel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, sound is good. Great for the price of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very comfortable and good sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this headphone to synchronize with my LG tv and works super. Very easy to pair and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Good quality. Comfortable and affordable

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    LG-Tone Flex HBS-XL7. Liked the earlier Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, worked in a pinch. It works not totally impressed with the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this a good blue tooth. It is light and at time I forget it is around my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Life's Good with LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact and easy to use in the ears. Sound quality is good and clean.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. A bit expensive compared to just two years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing headset, bad with interference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is exactly as it should be. The main limiting factor to me is the bluetooth distance is horrendous when you have the slightest interference. I have it connected to 2 devices (work cell and personal cell) and it works great for the most part. Again, just the distance is an issue for me. Need almost a constant line of sight in some scenarios.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I would prefer them to be louder over all, good product.

    I would recommend this to a friend
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