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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, and price of the LINNER Mercury OTC Rechargeable Hearing Aids. They appreciate the hearing aids' ability to reduce background noise, making it easier to hear in various environments. The comfortable fit and lightweight design allow for extended use without discomfort. Additionally, customers find the price of the hearing aids to be reasonable, especially when compared to more expensive prescription hearing aids.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Rated 5 out of 5 stars

    Super loud, clear, comfortable and discreet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed. The clarity, along with the noise reduction, were a huge improvement to what I have used in the past. I used the earbud style before because I didn't want the hearing aid look, I wanted it to be more discreet. But, the earbud style hurt my ears over time and felt weird to have earbuds in while I'm in a restaurant when it wouldn't make sense to have earbuds on. When I mentioned I was using these hearing aids to friends and coworkers, they said they didn't even notice I was wearing them until I pointed it out. These are comfortable enough to wear all day with a battery that never ran out. I wish they could be connected to my phone via Bluetooth to listen to music and take calls. But, the high quality amplification, all-day comfort, and small discreet size and design make up more than enough for not being Bluetooth. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OTC hearing aids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my mom. She had hearing loss for years without realizing it—until I noticed I had to shout for her to understand me. When she put on these hearing aids, she was absolutely thrilled and said, "I haven't heard my own footsteps this clearly in years!" Now, she enjoys family gatherings so much more and even speaks in a softer voice. She absolutely loves them! Her pair is beige and sits discreetly behind her ears—so subtle that no one even noticed she was wearing them until she mentioned it. Plus, they stay in place well and don’t fall out easily. She finds them super comfortable, even after wearing them for hours, and the battery life is impressive. She never has to worry about them running out of power since they recharge automatically when placed in the storage case. Great product—highly recommend!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Good build quality and good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good build quality, and good sound for me. I use it starting from last night and so far so good. Would recommed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    All-Day Comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crystal clear. Every word, every note, every little detail comes through so clearly with this hearing aid. The noise cancellation is fantastic, and I'm no longer straining to hear conversations in noisy places. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Can REALLY make a difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Dad, who was really pleased with how well it helped him "stay full engaged" with all that was going on around him in the room. Previously, he would try his best to navigate difficult hearing environments, but it was clear he would constantly be trying to keep up with conversations. Now, the quick-witted guy who raised me seems to be "back". THANKS!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Better than others have adjustments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the usual amplifier ones this has setting for ringing and a couple of useful filters that work. Mom can hear, and they are more comfortable, but it is still hard to keep the on her all th time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Nice valuable hearing aids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 10 years of wearing hearing aids experience. This one looks nice so I gave it a shot, I am happy it does the job and it is only $300, comparable to my previous expensive device from insurance. Wearing is very comfortable and it is light, I can wear it all day long comfortablely and battery still lasts. Setup is smooth with the app but you don't necessarily need the app to make it work. I will recommend it for the value and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Easy to use

    Rated 5 out of 5 stars

    Great aids (hearing)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased this product for my sister, who tried other hearing aids and couldn't get used to them, but with this product she was comfortable and very happy in less than 2 days. So much so, she had me order this pair for our sister-in-law who was using a conventional pair of hearing aids that stopped working. Don't have a report but she has had them for 4 days as of today.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Loud Enough but not Crisp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is loud enough however, the louder you set it the less clarity there is. Easy to charge, easy to adjust, comfortable fit. Pretty good quality for the price. I would recommend for someone who needs better hearing on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Feedback

    Rated 5 out of 5 stars

    Works well & great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my grandmother who had moderate hearing loss. This works well for her because now she is able to follow & respond during conversations. We also appreciated the different sized domes to fit her smaller ears. These were easy to use right out of the box with understandable instructions. The only minor issue is that it whistles quite a bit (feedback) until the hearing aids are fitted securely in her ears. We didn’t have this issue with her $1800 hearing aid but this is completely tolerable considering the much lower price of these hearing aids. We returned the expensive version & will be keeping these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are a great choice for the budget and ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Mercury hearing aids 3 months ago to replace a pair of $1,000 hearing aids that quit working 2 months after the warranty expired. I researched extensively for a low priced alternative and liked what I read about these. I've been wearing the daily for 3 months now and find the quite comfortable to wear for extended periods. They provide good sound amplification for the price and noticably improve speech clarity, battery life is good and the charger is easy to use and provides a long-lasting charge. The build quality is good, lightweight but solid. Feedback is present but much better than others I've tried. I definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Noise cancellation

    Rated 5 out of 5 stars

    Superb hearing aid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Thank you for this wonderful hearing aid! My grandma loves it and she wears it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Heaaring Aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these hearing aids on the deal of the day as my Starkey Evolv AI hearing aids are being repaired. The sound quality is pretty close to the Starkey, although it does not have the features that the Starkey has. Basically they are ok and will be using them as a spare pair. People mentioned they have an app, but it is a useless app it just gives you the user manuual and some instructional videos no settings. They seem to work well but the Starkeys are better. Would recommend these for OTC hearing aids. I am using the ear domes from y Starkeys rather than the ones supplied with the Linnes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new insurance is no longer covering my hearing aids, so I ordered a whole bunch and found out this one has the best sound and the most comparable to my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: Life-Changing Device! Highly Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this hearing aid from Best Buy, and I am beyond impressed with its performance! From the moment I tried it on, I noticed a huge difference in the clarity of sound. Conversations are much clearer, and I can now hear sounds that I was missing before. The device is incredibly comfortable to wear, and it's discreet enough that no one even notices I have it on. The setup was very easy, and the app that comes with it is a great bonus, allowing me to customize the settings based on my preferences. The battery life is impressive as well, lasting all day without needing a charge. What really stands out is the quality of sound — it's so natural and crisp. Whether I'm at home, out for a walk, or at a social gathering, I can hear with ease, even in noisy environments. This has truly improved my quality of life, and I feel more confident in everyday interactions. I highly recommend this hearing aid to anyone in need. It's an investment worth making, and I couldn't be happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Noise cancellation

    Rated 5 out of 5 stars

    Good hearing aids..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my first set and all seemed good. Then they started breaking down. Best Buy was very good about an exchange. Maybe the first set was a problem, Hoping these will last. Otherwise they work good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought these for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad, he is a bit hard of hearing and doesn’t have insurance to cover hearing aids. Since he has been using them for a couple months now i am able to say they truly do work and have helped him live a better life because now he is able to hear us speak to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hearing aids for a reasonable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my grandfather because he was struggling to hear us during family gatherings. At first, he wasn’t sure if he needed them, but after a few days, he told me they made conversations much easier for him. He says the sound is natural, and he can follow along better, even when there’s some background noise. He also finds them comfortable and likes that they’re not too noticeable. The battery lasts all day, so he doesn’t have to worry about charging them often. They’re a good option for someone who wants a hearing aid that is easy to use and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    My grandfather loves it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandfather had problems with his hearing until I bought these hearing aids for him! He can finally hear us across the room!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Price is great. Solidly built. It takes some time for first time hearing aid users to get used to it, just like those that cost thousands of dollars!

    I would recommend this to a friend
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