Customer Ratings & Reviews

Bought this for my 85 year old mother in law. Her eyesight is poor. This phone suits her very well. We programmed the numbers for quick dial and she is now able to have regular phone conversations with family. Definitely recommend.

Needed an easy to use mobile phone without the bells and whistles. This was it. Grandma doesn't see very well and is a little shaky. It was easy to program the phone for speed dial numbers and she has a large print "menu" of which number calls who to help out. Answering and "hanging up" by simply opening and closing the phone are the intuitive steps she needs. I see some of the older reviews calling out the lack of these features so Lively must be listening. She'll never use it to take a picture or exchange a text so can't speak to that. Phone and plan was easy to get set up and get connected and economical. Met our needs.

it works i like the color red its my sisters favorite color

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.

Got this phone for my Uncle. Simple and easy to use. Reminded me of the first flip phones that came out around the end of the eighties. Fun to use.

Great phone, Best buy is my go to place to shop.Thank You

I bought this for my mother who had a smartphone but was a bit complicated as she is from the type writer generation and she loves it. Plus has an emergency button

This was an EXCELLENT choice for my father who is in a nursing home. We were able to easily program speed dial buttons so he doesn't need to enter 10 digits. It fits nicely in a pocket so he can take it with him to meals and activities.

Purchased this phone for my father n law it is easy for him to use and loud enough for him to hear

3 Stars - an average phone. Sound quality and volume is good, menu system is clumsy with way too many buttons to push to get anything done. It needs a “Delete All” menu item for voice-mails and especially for texts. Text messages display in a “window”, which makes them narrower than the screen. When you access a text the text menu stays on the screen and covers half of it so scrolling is mandatory to read even very short messages. Battery life is okay, I never use the camera so no opinion on it. So far I'm happy with Lively's service. This phone is not great, but it gets the job done. If you don’t want to deal with a “smart” phone you don’t have many options. I wish they could have upgraded my old “LG Env3" phone to 4G. That was an outstanding phone.

Convenient and easy to use. Sturdy build and attractive.

my husband loves it. he can operate it & he can hear what is being said.

It's an easy to use flip phone. I didn't want a smart phone or be forced to buy a data plan. This phone is exactly what I needed as all I do is make phone calls on it. The numbers and keys are in larger print so that's an added bonus.

I brought this phone because I was looking for my elderly uncle to have some access to an emergency 911 without calling them. Also, I downloaded the app so I would be able to receive any alert. Just a side note phone carriers don’t have phones like to cater to elderly, and he loves it

The Jitterbug Flip2 cell phone is a true investment. I purchased for my parents who are 92 and 93 years old. When they lose power in their home, we are able to keep in touch. Not complicated to use at all. They love the favorites and shortcut features. Thank you Lively Jitterbug

Bought this for our 89 year old mother in law. The transfer from one provider to Lively took a visit to the other providers store and three very lengthy phone calls to finally get the transferred number onto the new Lively device. The Lively operators (two of them) told me that this happens all the time and about 50% require a couple of different troubleshooting actions to fix. Once that occurred still the product needed to be restarted 3 times to get the highest volume (in and out) to be accepted and working. The reason I am giving it 3 stars and not worse is because now that all of those problems have been worked through the phone works well and is easy for her to use.

I've just had the phone for a couple of weeks and so far, it's ok for the back-up purpose I have it for but only time will tell.

great little phone got it for my Dad easy to use

It took some time to actually activate the phone for my 94 YO mom, primarily due to my work schedule, but it was fairly easy once I had the time. It took another 45 minutes over 3 phone calls and some 'net time to successfully migrate the Verizon phone #, but the customer service reps were all very patient & knowledgeable, and successfully navigated all the hurdles to complete the switch. My Mom is still learning how to use it, but she finally has a cell phone she will use as it has clear sound, buttons her weak arthritic fingers can actually push, and a easy flip opening. (She could barely get her old phone open.) We haven't gotten into the emergency app yet, but are looking forward to that extra level of peace of mind as she still lives alone in her own home.

I purchased this phone for my 82 year old sister who lives in a nursing home. The store clerk set it up for me and then I entered the phone numbers. The only issue we have had is a user error. My sister has accidently placed it on silence three times and once erased all of the phone numbers. These issues are not issues with the phone but with the user. Lively has been great to work with. I have an account set up. They even allowed me to pay a year in advance so I didn't have to worry about the monthly bill. It is a great phone for someone who is older. It is easy to use, easy to charge and easy to program numbers.