Customer Ratings & Reviews

This is the best phone out there for seniors. My Mom washed her first one in the washing machine and I was able to get a new one through BestBuy overnight. Lively was able to transfer her information and the phone works exactly like the old one which was very important to her.

Just wright for 87 year old. Bright color so can see and the number are big and it easy to us.

A very simple phone that is great for the elderly or anyone that is averse to smart phones. As a smart phone owner I had to resort to reading instructions to set up speed dial for my elderly mother. But...phone is simple to use on a routine basis...open the lid, dial the number or press the speed dial #, talk and hang up by closing the phone. Can only hold a maximum of 9 numbers on speed dial but that is plenty for someone without too large of a contact list.

The phone would be a five star, if the ring tone to alert you that someone was calling, was much louder. As it is now I have to keep the phone by my side or I don't hear it.

the phone is exactly as advertised a phone with no internet browser and big keys very helpful for those who do not want an internet phone. the only draw back about this device is that, it does not let you access your texts when you are in a phone call.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Nice phone easy to use nice color instructions were right on target

Works well. Staff helped to make it an easy purchase.

Good phone for seniors, easy to use, easy to see and hear, covers all the needs.

Best Flip Phone... ever. Large font, good speaker, & easy to use. Love it. Trust me, I have been through more than a few phones. Wish I would have done it years ago. I'm 70 y.o.

My Mother loves this phone its the only kind she will use because its easy to see the buttons and make calls

It is more compact than my previous HP printer. I absolutely love this printer, easy to set up, quiet, quick and I don't have to change ink cartridges. Once I factored in the cost of cartridges over the year etc it was a no brainer. I also want to thank the HP rep in the Boynton Beach store he was most helpful.

Love it! So glad they offer two colors I chose red The numbers are big. It is so easy to use it’s perfect phone for seniors.

Needed an easy to use mobile phone without the bells and whistles. This was it. Grandma doesn't see very well and is a little shaky. It was easy to program the phone for speed dial numbers and she has a large print "menu" of which number calls who to help out. Answering and "hanging up" by simply opening and closing the phone are the intuitive steps she needs. I see some of the older reviews calling out the lack of these features so Lively must be listening. She'll never use it to take a picture or exchange a text so can't speak to that. Phone and plan was easy to get set up and get connected and economical. Met our needs.

Excellent for seniors who can’t see well and very easy to use

This phone does the job: make and receive calls. Although the interface is fairly straight forward, this is not a good option for elders with early-mild dementia. Got this phone for my elderly mother and every day is groundhog day with explaining how to navigate it. She is also the type who never wanted to learn how to do anything for herself ever so that is the second portion of the battle. There are plan options but we did not select the plan that enables the emergency alert/call so I cannot review that specifically. We also did not set up texting or test out the camera as those are too much for my mother to handle. Overall the phone is decent but the individual who would use it should have decent cognitive capabilities. It is straight forward but does have 'extra steps' just to make a call which could over time become annoying.

It's great for a flip phone. Easy to use. Big Buttons.

Purchased this for my 97 year old mother who had increasingly had difficulty in using her smart phone. She had been so frustrated in trying to call family members and receiving calls from them with little success. This phone has changed all of that!! She now places and receives calls with no difficulty, and is truly enjoying phone communication.

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.

Nice large buttons and display. Helpful customer service at Lively.