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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 22 reviews

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91%
would recommend
to a friend

Customers are saying

Customers value the 4.7-Quart Cool Mist Humidifier's quiet operation, noting its near-silent performance ideal for bedrooms. They also appreciate the humidifier's attractive design, which complements various home decors, and the convenience of its remote control. The cool mist feature is another plus, offering a refreshing alternative to warm mist humidifiers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Mist type

    Rated 5 out of 5 stars

    Luma Comfort HC12B Cool Mist Humidifier Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Luma Comfort is a cool mist humidifier. There is a difference between cool mist and hot mist, so bare that in mind when buying your own humidifier. I liked the cool mist opposed the the hot mist because the cool mist cools down a rooms temperature, instead of heating it up. The cool mist also covers a larger space, the Luma Comfort can cover a 650 sq ft radius which is just under the size of my apartment. The Luma Comfort is unique in that it has 8 different settings to choose from each having its own musical tone to help distinguish between them. I really fell like Luma Comfort took their time to deliver us a great looking product that can really fit any persons needs.

    I would recommend this to a friend
  • Pros mentioned:
    Mist type

    Rated 4 out of 5 stars

    Stylish and Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started using this cool mist humidifier just as my 2 year old had come down with some nasty congestion. He was up and fussy and just not feeling well, particularly at night. We used this outside his room and despite his cold, slept soundly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I waited to write this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what you're going to get now a days but this one was worth it! I read the reviews and saw that bad ones. I got it anyway because it looks great in the living room and is extremely quiet. Our rooms feel better after a few days of this thing working hard. I am going to get a second one for the basement now. Great price and worth it as it looks much better than a 3,000 sq ft humidifier would. I've filled this up once a day as I've had it running hard. It is on its lowest setting now for over a day without fill up. Good job Luma

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, quiet, large cspacity so you dont have to fill up often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate for small bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my bedroom night stand. Sometimes on a higher speed it can shut down. Not a bad unit compared to others.

    I would recommend this to a friend
    • Brand response from Luma Comfort Product Expert
      Posted .

      Hi Bucky,
      We appreciate your positive review. If you have any questions, please give us a call: 855-963-9247.
      Thank you,
      Ashley, NewAir Customer Care

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great and quiet humidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works like a charm. It's quiet and has a great look in our bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves our purpose very well. Rins quietly. Easy to fill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love this Luma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have baseboard heat so a humidifier is a must in my house. I have always had traditional humidifiers that didn’t do the job and were ugly but this Luma is stylish and effective!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product .....really got relief after getting it ...now we became fan of this after trying 3 t o4 other product finally we end up here no need to search anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a gift for my son, he loves it. Said it works great, is quiet and looks nice in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks good and works well. It really helps around the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nice but not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 2 weeks. I have to return for refund.

    No, I would not recommend this to a friend
    • Brand response from Luma Comfort Product Expert
      Posted .

      Hello,
      I am very sorry to hear you are experiencing issues with your unit. Please call us at 866-737-6390 or email us at [email protected] in order to help you rectify the situation.

      Sincerely,
      Luma Comfort

  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Luma Comfort HC12B Cool Mist Humidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Luma HC12B Cool Mist Humidifier and have been very impressed! My favorite feature is that it accommodates a living space up to 650 square feet and also comes with a remote control that can be used up to 65 feet away. My husband and I noticed a huge difference in the quality of our sleep just after one night of running the humidifier in our large master bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Remote control

    Rated 5 out of 5 stars

    The BEST Humidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've made our way through many humidifiers with two children with asthma and this is by far the best one we have ever used. I love that it is chic and blends in with our decor, rather than looking like a hospital grade machine on the counter. It is nearly silent and has a remote that both my kids and husband love to use! With 8 different levels, you can quickly and easily say good bye to chapped lips and dry noses!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My Luma Comfort HC12B Humidifier Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love most about this humidifier is its energy efficient, has a modern design, and it works. It does a great job in keeping the air in your living space cool and moist. I received this product free in exchange for an honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Works great and looks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this humidifier over the Summer and I love it. It looks good enough that I can leave it up in my living room and I don't have to lug it in and out of storage. I love that it has a remote control because I keep it in the corner of the room between the couch and love seat and I don't have to try to climb back there to mess with any controls. It does make loud-ish musical notes when you change the settings with the remote, but I love it! Not only does it look great but it works great, too. I used it in my grandma's room when she came to visit for the Summer and I'm moving it into my son's room for the Winter because the heater has been drying out his skin. It does exactly what I expected it to do and, really, it just looks super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Modern, Quiet and Efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This humidifier blends in with our living room decor effortlessly. It really is a great piece both to the eye, and to the ears. It is very quiet, works well and is all around a great conversation piece!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best humidifier we've used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This humidifier has already been used in multiple rooms of our house and we love it. We had in my son's room to help with overall dryness and it was so quiet he never noticed. I love it in the kids hallway as the moisture fills the smallish space. The remote is handy and I love that you can change the amount of moisture output. The one tank of water really does last 45 hours without change! This unit has been a blessing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great humidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for the past month or so and love it! This humidifier looks great so we can use it in our main living space. It is also super quiet so it doesnt bother our newborn baby. It is also very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, efficient and stylish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the stylish design of the Luma humidifier, our favorite part is how quiet it is. It has fit in with our busy, and noisy household really seamlessly and helped through a tough cold and flu season. I would highly recommend this to anyone wanting to better the air quality in their home - you can even use it with essential oils for added health benefits!

    I would recommend this to a friend
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