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Customer reviews

Rating 4.8 out of 5 stars with 448 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Caseta Smart Lighting Dimmer Switch and Remote Kit for its easy installation process and remote control capabilities. Many customers appreciate the convenience of controlling their lights with the included Pico remotes and the compatibility with Alexa and HomeKit. While some customers find the price to be a bit high, many believe it is worth the investment for the reliability and convenience it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 448 reviews
  • Rated 5 out of 5 stars

    Lutron is Sleek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a combo of Lutron and Hue products and they are both wonderful in their needed applications. In my living room I have 5 can lights that I've installed Hue (BR30) color spectrum bulbs. In the same room I have two tracks of light behind beams. What I LOVE about Lutron is the ability to still use the dimable halogen bulbs (expensive enough) but have full home automation control. Hue lights are beautiful, I love both offered color spectrums BUT Lutron wall plates, remotes and dimmers are super sleek where Hue controls are "clunky". I'm attaching a living room photo. From my phone or Alexa I have total control over both light styles in my living room. I've also included a photo of how nicely the Lutron dimmers integrated into my existing wall plate, a photo of the Hue and Lutron dimmers side by side AND the home (for now) of my Hue dimmer for the living room...Fridge, its magnetic. I can't imagine the Hue dimmer on my wall but it works great as a way to control the living room lighting in my open floor plan home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up comes with Remote, works great with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect in our clients dedicated home cinema!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    One of the best smart light dimmer / switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron makes great products and this product is no different. I've purchased a few of these so far and they have been great! They work with many different platforms such as Apple's HomeKit, Logitech's Smart Remotes, and others such as Amazon Alexa (not tested). Although I haven't needed to call for support, they do offer 24-hour support for peace of mind. With a great product, you shouldn't have to contact support, but it's nice to know that they're there if you need it. Pros: 1) Easy to setup if you already have a Smart Bridge 2) Works flawlessly & have had no problems/issues 3) Works great with Apple's HomeKit & Siri 4) Great to be able to add 3-way functionality to any light switch 5) Elegant looks Cons: 1) Very expensive to retrofit your entire house with these switches 2) Lutron/Caseta Wireless has not manufactured a switch to control fans.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Dimming, Remote control

    Rated 5 out of 5 stars

    The best of its kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Home Automation junkie, and lighting control is one of the most basic yet most important parts of an HA system. I've tried almost all the available flavors and brands of devices for lighting control: Zigbee switches and smart bulbs, Z-Wave switches and also Lutron's Caseta line of dimmers and remotes. By far the Lutron Casetas are the very best for many reasons: *Reliability:rarely go offline or require re-pairing and reprogramming *Full dimming control of LED lights *Built-in LED indicator for dimming level *Very classy-looking with gradual dimming before shutoff *Work perfectly with WINK and other HA Hubs (although not supported by SmartThings) *The Caseta Pico remote solves the problem of easily turning any switch into a 3-way or 4-way dimmer switch *The Pico remote can be wall-mounted or pedestal mounted for handy availability on coffee tables or nightstands. *The Pico remotes work even when an HA hub is offline *The FAVORITE level button is ingenious

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and wanted to give a 5 star review. But only 99% of the time everything works perfectly! I give it 4.9 stars. There are a few little bugs in the app where the app says that my lights were on when they weren't. Happened 2-3 times in a month of having this set up. But other than that. Wow. What a great product. I can control all my lights from anywhere in the world with the Lutron hub that came with my starter kit. I didn't need an Apple TV. The Apple TV allows you to use Siri to control the lights with your voice at an external location. But I'm happy with the free app that Lutron provides. The app allows you to do so many things. I have my outside lights set up on a timer where they turn on at dark and turn off at sunrise. Also I like the remotes that come with the switches. The switch to my outside garage lights is in my garage. So I set up a remote by my front porch switches so I can turn on the front porch light and the garage light at the same time without having to walk to the garage to turn those lights on too. Also, I smile when I arrive at my home and all my outside lights turn on with the location perimeter I set up in the app. (VERY COOL) Oh and by the way as long as you are on your wifi network at your home you can use Siri to voice command the lights! I wish the switches were a bit cheaper but I do think they are worth the money for the cool factor! All in all. It's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Neutral wire

    Rated 5 out of 5 stars

    Amesome Smart Light Switch/Dimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not need a neutral wire. Easy to replace old-school light switch, even includes the wire nuts. Hard part is fitting the switch and wire leads back into the electrical box. But turn off the power first at the breaker box before replacing the old switch Works great with Siri and Alexa. The scheduling and SmartAway features are great security when no one is home. Replacing five light switches is cheaper and more flexible than replacing existing light bulbs with smart bulbs that may not fit the existing fixtures. The hub works good but you can still turn on the lights with the included remote or the old-fashion way without a Smartphone. Bonus: Sonos speakers can be controlled from within the Lutron app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good product but pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with Alexa. I have all the main rooms in my home controlled with these switches. I have been using these for a couple week and so far I'm very happy. Light turn on/off quickly using Alexa. When using buttons the lights are slow to turn off. I had to get used to that. These are more expensive than other options.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Remote control
    Cons mentioned:
    Neutral wire

    Rated 5 out of 5 stars

    Best smart switch out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a house built in the early 90’s, and don’t have neutral wires anywhere. As far as I know, these are the only smart switches that don’t require a neutral wire. I also have a lutron WiFi hub, and all lutron’s interface easily with Amazon Echo units. The lutron remote pico units are great for placing an additional dimmer wherever you want it. All in all, a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Led compatibility

    Rated 4 out of 5 stars

    A fantastic basic 2-wire wifi switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Caseta series is great overall. Easy to use, and well integrated into Apple Homekit and Alexa. The app works well in iOS, and the switches work well for most lights. One continual issue is that certain LED technologies do not work well with this particular switch due to the 2-wire limitation. Without a neutral, combined with the lower peak amperage of this switch, some lights simply won't turn on (or just flicker) when using this switch. Fortunately, Lutron also offers a 5A toggle switch that does work in these other configurations, but it does not dim.

    I would recommend this to a friend
  • Pros mentioned:
    Dimming, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been slowly replacing all of the switches in our home with these including outdoor lighting. The lutron app makes it simple to schedule lighting inside and out to run any schedule including sunrise to sunset that we use on our porches. They are simple to wire and set up. We use google home and once set up with the lutron hub they operate pretty much flawlessly. We use dimmers with led can lights and led lights in other fixtures. There is no flickering of the lights that we experienced with other dimmers. The dimming is smooth with a very good range of dimming. Having the pico remote to replace the second switch in a room makes wiring even simpler. There are insrtuction videos from lutron. I do recommend getting the pico wall plate bracket when using the pico to replace a second switch in a room, that controls the same light(s)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Getting Smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Don't ever forget to turn off the breaker before I stalling. Other then that I integration with alexa and Google assistant is great. Did I mention the Pico remote that you can mount to the wall and associate the remote to a few of the switches. Also a favorites button on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Dimming, Remote control

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options out there. We got the Lutron because it’s compatible with the most variety of systems. We have a few of these now, and they work well. It comes with its own remote plus the app gives you control as well. Very convenient to control lighting & dimming. One caveat is that one of our Lutron now flashes the room lights once before turning on. Not sure if it’s a one-off. Otherwise we’ve been happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Remote control

    Rated 5 out of 5 stars

    The Best Smart Dimmer out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best dimmer in the smart home set up if you don't mind anther hub. It comes with remotes to control all of the lutron dimmers in the home. Pairs easily to my smartthings hub. I have about six through the house. Very easy to install for the DIY person. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great way to smarten up the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these switches. I have already converted many of the lights in my home to Lutron Caseta. It integrates with the Lutron SmartBridge which is compatible with both my Google Home and my Nest thermostat. Installation could not be any easier. If you have ever installed a light switch before, you can handle this. The thing I like about these switches is how easy they are to use. My 2 year-old can operate them with no issues. Another cool thing is that the remote can be mounted on the wall inside a wall plate, so it looks just like another switch on the wall. This allows for adding kind of a virtual 3-way switch to existing construction. I've heard of people mounting them in places that they can't run wires, like a wood post or a cement wall. I would highly recommend these to anybody looking to get started with smart lighting. I'll be buying more of these as I get around to replacing regular switches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch was very easy to install, the cost is a little high, but you save money because you do not need an electrician to install them. Works great with my Alexa and Apple Home Kit.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Neutral wire

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very easy to install, works great and looks great. and now works with amazon echo. you do not have to have a Neutral wire, so this would be a great option for homeowners with older homes, that might not have updated wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Remote control

    Rated 5 out of 5 stars

    We love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually have several of these in the house. The pico remote can be wall mounted, giving you the ability to create a three way switch with zero wiring required. They can be paired to multiple switches as well, so you can create one master to turn the whole area on or off. They’re very reliable and just plain work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Why did I wait so long...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Lutron Caseta Wireless Smart Switches. I just remodeled home and decided to wire the recessed lights in the kitchen with a smart dimmer so I can turn them on from time to time if we're away. Turns out I use it all the time even at home after integrating it with the Home app on my Iphone. I even put one on the island pendants too. Now i turn everything on, off or dim as needed by just saying "Hey Siri". I don't have an Alexa or Google Home yet but I will at some point. The only reason I don't do this for all my lights is that these switches are very pricey but I will do one every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Dimming, Remote control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my basement. Using it for the living room to dim with my phone and can shut off by phone if someone left the lights on. Little pricey but well worth it

    I would recommend this to a friend
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