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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the Caseta Wireless Pico Smart Remote for its user-friendly design and its ability to control Sonos speakers. Users appreciate the convenience of remote control, making it easy to manage their audio experience. The product seamlessly integrates with existing Lutron light switches, enhancing the overall smart home experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Perfect marriage of Lutron and Sonos in one device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love both our Sonos Speakers and our Lutron Light switches. Lutron Audio Pico switch marries both systems together for our music enjoyment. I installed the Pico Remote in our entryway light switch cluster. When we walk in the door, I can press the Lutron Audio Switch to play and listen to my favorite Apple Music or Pandora Station. It has worked faultlessly. For the record this is my second house to have Pico Remotes installed in the entryway, master bedroom and kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent remote for Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works perfectly with my Sonos system. Easy to setup. If you are in Lutron and Sonos ecosystems then this remote is a must have accessory. It’s a little pricey but still worth it if you are using it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup with lutron Caseta system, takes only seconds. I mounted these right next to my light switches and it has added great convenience to my sonos system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great addition to your smarthome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me, after you ask Alexa to start music, you find you have to shout to get her to pause it. This works so much better, and is worth purchasing for that reason alone. You can install these into your light switches using a multi-gang plate and a small plastic bracket, or mount them out of sight, such as under a dinner table, etc. You do need to have the Lutron Caseta Smart Bridge or Smart Bridge Pro to use these, keep in mind. Unfortunately, because I use Wink, this is the only Caseta device I have that I still need to leave the smart bridge plugged in to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to connect to Sonos and it takes the need to have a phone close by to adjust the music no longer be a thing to worry about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added volume control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to be able to control my sonos sound bar from the kitchen without having to open a app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controls Sonos!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to control the speakers in our master bath. Easy connection through the Lutron app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use quick Sonos addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick add-on for a Sonos system so anyone at home can control basic sound functions without your smart device handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Sonos control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome for remote control of Sonos Connects. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sonos speaker controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one. Use it for my Sonos surround system. Great product and real easy to use. The only negative, it is a little pricey. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New Remote for Sonos Doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person looked up my Sonos version and said this would work. It did not. After some research, it seems there is an additional attachment that should be attached to the sound bar. Then the remote should work. I'm already out $40. I'll stick to using my cell phone to make changes. Prior to this, we used a Logitech integrated remote but that died and Logitech no longer makes these.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Hello, thank you for your feedback. We are sorry to hear about your experience with the Pico Remote for Audio. This device will require a Lutron Smart Hub in order to operate with Sonos. See the below spec sheet for more information:

      www.lutron.com/TechnicalDocumentLibrary/3691021.pdf

      We hope this helps! If you require further assistance, our 24/7 support team is here to help. We can be reached at 1-844-LUTRON1 or via email at [email protected]. lutron

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lutron Pico

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use like all Lutron products. Like the black for audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions to control Sonos in 1 room for (out if reach) wall mounted pair of Stereoed Play 5’s.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth it after factoring in the overpriced bri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap construction and you need a bridge to use it. Crazy overpriced for what you get.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      The Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf

      Mike S. @ Lutron Support lutron

  • Rated 1 out of 5 stars

    Sick of buying more stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bridge. Waste of money and time. Just need for these companies to start making one stop shopping on products.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Hello, and thank you for your review. Our Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf

      Mike S. @ Lutron Support lutron

  • Customer reviews from Lutron

    User rating, 4 out of 5 stars with 2 reviews on Lutron.

    See all Lutron reviews
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