Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1884 Showing 37,661-37,680 of 38,676 reviews
Rated 2 out of 5 stars
Not a fan
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a pain to install and needs constant updating.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
0 stars
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was suggested to me by Best Buy when I bought my Lenovo chromebook. Not only does it not work, when I tried to return it, they wasted 25minutes of my time and would not give me my money back. What a waste of $70. Unacceptable.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for the review. If you have Office 365 Personal you can sign into your Microsoft Account in the Office apps that you download for your Chomebook and it will allow you to sync your files between all your devices. You can learn more about how to set it up here: https://aka.ms/AA4rinm. That may be a reason to keep Office 365 Personal.
Hope that helps,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
slow and not responsive
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got with the Yoga and it is slow and unresponsive
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Decent Product for an OK Price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a 1 person subscription of Microsoft Office 365. I use it on Windows 11. It contains Word, Excel, PowerPoint, Outlook, One Drive, and Defender. It's an OK price for a decent product. If you need Office 365 and you only need it for one person, this is your product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had nothing but problems, geek squad has looked at and every time they do they end up deleting something I needed. Microsoft is no help because I bought it third party (best buy)
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Non-upgrade upgrade
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no improvement in this product, and it is despicable it has to be renewed every year. It took EIGHT HOURS for the Geek Squad to install it. They were nice enough, but there is no excuse for their slow connection and the unpredictability of the software installation.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Hard to use
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard to reveal code on back it kept getting scraped off
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Office was forced on me
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted the ASUS laptop but BESTBUY forced Office on me. They wouldn't let the sale go thru unless I gave them a credit card number to AUTO RENEW. This really is a bad business practice. BTW, the ASUS laptop is great.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not easy to download
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had nothing but problems with this contacted Microsoft and they were of no help! I have downloaded this program for it to tell me it’s not on my computer so I am out the money will never buy this product again!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Tried and true, it's a success
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was able to install this software without a problem. Smooth and easy, and it works great.
The programs within Microsoft Office are familiar to me since I have grown up using them and have knowledge about them on a PC. This new version of Office 365 on my laptop PC is fantastic. The programs load quickly and work efficiently. I am an at home light to medium user of the Office platform programs.
Word works great for me and is so intuitive to be able to navigate and understand. The program allows me to process simple word processing to advanced templates I need for professional looking documents. Excel is great for my purposes of tracking budgets and finances in a simple easy view format. This program allows for so many advanced features that I'm not even fully aware of. I really need to brush up on some online tutorials for unleashing all of Excel's capability. Powerpoint works great for my needs of processing slideshow decks for work related activities. This version of Powerpoint is much better than previous versions I have used about 5 years ago. It allows for smooth and clean presentations and I can make my slides really stand out and keep the attention of an audience. Access is great and took me some time to learn since I don't use it all that much. I can see how Access would be a fantastic database software for business purposes and be able to track so much history and information. Outlook works smoothly and integrated all my emails easily in a simple view.
Office 365 is a great suite to make use of business function programs for office or home use. I have truly been enjoying this new version versus the previous versions I have used in the past.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks so much for writing your review! We value your feedback and we're happy to learn what you're loving about Office 365.
We hope those links help to enhance your Office experience!
Take care, Jo Office Customer Care
Rated 1 out of 5 stars
Without my consent renew the service
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't purchase it but installed and charged me because I don't know I am supposed to cancel or I don't know how to calncel not to renew. I got charged in this horrible time. I upset . I am bleaming best buy not MS
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Failure
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took my son to college, and went to download onto Mac and could not get it to load with the code that was listed, no customer service available. Had no choice but to have the college download their version, would like a refund.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for sharing your review. We're sorry to hear that you weren't able to get the code you were provided to work. For refunds you will need to reach out to Best Buy since you purchased it there.
Best,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
outlook is horrible
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
outlook wouldn't input previous addresses.
sometime it sends messages and sometime it eats them
making up a group list to repeatedly send to is impossible
It took many hours talking to people ion other countries to get it to work and they erased 32 gigs of pictures
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Waste of money
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a way to get Office365 for free through my college but it wasn’t included in the price of my laptop so I essentially paid for it even though I didn’t want to or have to. Plus the program itself is kinda pointless and I don’t like it
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not worth the price
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you don't register this within 30 days of purchase good luck talking with customer support for Microsoft to verify. Had the worst time trying to activate the subscription.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're sorry you had a hard time getting your copy of Office 365 registered. Were you able to get it all figured out? If you still need help Feel free to contact our Customer Support Team: https://aka.ms/AA4jrpj.
Best,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
could not stall
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
49.99 for this program: it would not take key code
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not Happy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will be returning the only part of the order I received. I had ordered a computer for my wife for Christmas, along with the MS Office package. I wound up purchasing a computer from another source because you could not deliver. Very disappointed.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Waste of time
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very disappointed with this as I go all the way down to pick this up and calling all around to get an activation code and still can't get it to work utter foolishness
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
If you need help with the installation you can check out our help page here: https://aka.ms/AA4rin6.
Hope that helps,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Not user friendly on a laptop with a mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate this Microsoft version of Windows. I am glad that I did not buy the permanent one and hopefully they will improve it with a new version that is similar to Windows 7. This version is only good if you have a touch screen laptop. Does not work well with a mouse/touchpad.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dont buy unless you can use
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this card thinking it could be used with new acer and couldnt use it with it.. Not compatable with a chromebook. And still havent got refund from returned in january and here it is may.. Horrible customer service also.. Just avoid if you can
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)